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Hooter's Girl Resume Example

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HOOTER'S GIRL
Professional Summary

Customer-oriented Hooter's Girl with experience in service industry. Excellent interpersonal communication skills with focus on guest satisfaction when interacting with patrons. Proudly licensed for preparation and sale of alcoholic beverages, bar procedures and liquor laws.

Skills
  • Beverage preparation
  • Hospitality service expertise
  • Stocking and replenishing
  • Food and beverage pairings
  • Sales expertise
  • Menu Memorization
  • Bill Computation
  • Order Accuracy
  • Food Tray Carrying
  • Client communication
  • Medical billing
  • Scheduling
  • Patient Care
  • Filing
  • HIPAA Compliance
  • Ultrasounds
  • Insurance Knowledge
  • Appointment Setting
  • Patient Information Collection
  • Patient Contact
  • Electrical Stimulation
  • Charting
  • Hydrotherapy
  • Payment collection
  • Completing insurance forms
  • Medical office administration
  • Customer service
  • Basic math
  • Reading comprehension
  • Teamwork
  • Cultural awareness
Work History
July 2020-CurrentHooter's Girl | Hooter's | Clarksville, Indiana
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
  • Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
November 2018-March 2020Hooter's Girl | Hooter's | Jeffersonville, Indiana
  • Enhanced operational efficiency by using slow periods to restock employee and customer supplies, including ice, condiments, utensils, napkins, trays and delivery bags.
  • Kept register accurate through correct billing, payment processing and cash management practices.
  • Collaborated with kitchen team to support order preparation, manage efficient deliveries and minimize customer service issues by verifying meals.
  • Monitored guests for intoxication and immediately reported concerns to management, contributing to safe and welcoming environments for all patrons.
  • Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
  • Kept updated knowledge of menu and promotions, recommending specific items according to preferences and food allergies.
  • Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
  • Created orders, documented special requests and followed up with kitchen personnel to foster top-quality service and minimize complaints.
  • Greeted and maintained relationships with regular customers.
  • Helped customers place orders, explained menu items and suggested appropriate options for food allergy concerns.
  • Arranged tables for customers, following established preparation procedures to provide guests with excellent experiences and foster repeat business.
  • Checked identification to enforce age regulations for alcoholic beverages.
  • Replenished food items and other supplies, which included paper products and canned goods to keep pantry well-stocked during busy periods.
  • Bussed and reset 3-10 tables per shift, working efficiently to keep dining room and work areas clean.
July 2017-July 2018Chiropractic Assistant | Frankfort Chiropractic Center | Frankfort, KY
  • Performed variety of therapies on patients, including electric muscle stimulation, massage and mechanical traction.
  • Collected and documented patient medical information such as blood pressure and weight.
  • Prepared and administered medications to alleviate patient symptoms.
  • Promoted office efficiency, coordinating charts, completing insurance forms and helping patients with diverse needs.
  • Sanitized, restocked and organized exam rooms and medical equipment.
  • Contacted insurance carriers to determine patients' coverage and sent invoices for services rendered.
  • Directed patients to exam rooms, fielded questions and prepared for physician examinations.
  • Inputted patient data into office's computer system using MediSoft and checked all information for accuracy.
  • Gathered forms, copied insurance cards and filed to collect patient information for billing and insurance filing.
  • Implemented care and efficiency improvements to support and enhance office operations.
  • Performed clerical duties, such as word processing, data entry, answering phones and filing.
  • Obtained client medical history, including medication information, symptoms and allergies.
  • Collaborated with medical and administrative personnel to maintain patient-focused, engaging and compassionate environment.
  • Maintained detailed records of test results by entering data and patient information into computer.
August 2016-July 2017Crew Member | Little Caesars | Georgetown, KY
  • Maintained well-stocked stations with supplies and spices for maximum productivity.
  • Guided prepared items into oven precisely to prevent skin burns and cooked at specific temperatures and times.
  • Organized work areas to foster efficiency and model exceptional kitchen etiquette.
  • Sent order information to kitchen using computer system and giving verbal instructions about customers' special requests and needs to other staff.
  • Prepared identical dishes numerous times daily with consistent care, attention to detail and quality.
  • Used pizza cutter to slice pizzas according to size and customer specifications.
  • Assisted guests, including offering personable greetings and taking orders.
  • Learned new menu offerings and options easily to assist customers with selecting items.
  • Received food orders from cashiers and cooked items quickly to complete entire order together and serve hot.
  • Collaborated with manager immediately when serious equipment failures occurred to resolve quickly and avoid slow-downs.
  • Sanitized kitchen surfaces and equipment by cleaning grills, griddles, ovens and fryers
  • Contributed to consistent customer satisfaction rating by producing high-quality food and providing timely service.
  • Reduced customer waiting by batch cooking popular items during rush times.
Education
May 2018DiplomaScott County High School, Georgetown, KY
  • Member of Psychology Club for 3 years
  • Graduated with 3.6 GPA
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Resume Overview

Companies Worked For:

  • Hooter's
  • Frankfort Chiropractic Center
  • Little Caesars

School Attended

  • Scott County High School

Job Titles Held:

  • Hooter's Girl
  • Chiropractic Assistant
  • Crew Member

Degrees

  • Diploma

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