- Montgomery Street, San Francisco, CA 94105
- H: (555) 432-1000
- C:
- resumesample@example.com
- Date of Birth:
- India:
- :
- single:
Energetic Sales Manager with 5 years of technical sales experience. Seeks to leverage on solid sales background to develop strategies that will boost sales for hobby lobby Company. Awarded staff of the year 3 consecutive times for exceeding sales target. At hobby lobby, motivated the sales team to achieve 50% increase in sales and 30 % increase in repeat customers.
- Basic math
- Active listening
- Microsoft Office
- Data management
- Friendly, positive attitude
- Flexible
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- MS Office
- Reliable and trustworthy
- Leadership
- Decision-making
- Multitasking
- Organizational skills
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Homecare , 02/2020 - Current
Kroger – South Bend, IN,
- Performed triage to maximum team productivity and effectiveness.
- Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
- Provided pre- and post-operative nursing care.
- Collected biological samples from patients and performed routine lab tests to support diagnosis.
- Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
- Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
- Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
- Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
- Took blood, tissue and fluid samples to perform laboratory tests.
- Checked in on patients at regular intervals to record food and fluid intake and output, taking measures to promote healthy levels as needed.
- Observed strict confidentiality and safeguarded all patient-related information.
- Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
- Assisted patients with daily tasks, such as dressing, hygiene upkeep and movement throughout facility,
- Monitored infection control procedures to verify facility-wide health and safety.
- Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
- Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
- Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
- Administered medications and therapies in accordance with physicians orders.
Assistant Customer Service Manager, 05/2019 - Current
State Of North Carolina – Bakersville, NC,
- Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
- Revised department schedules to maximize coverage during peak hours.
- Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
- Monitored documentation procedures to maintain consistent policies and current records.
- Tracked and reported customer interaction trends to assess procedures and identify opportunities to improve systems.
- Evaluated customer account information to assess current issues and determine potential solutions.
Office Assistant, 02/2019 - 02/2021
Boyd Gaming, Inc. – Opelousas, LA,
- Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
- Received and screened high volume of internal and external communications.
- Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
- Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
- Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
- Maintained business records by updating customer information.
- Created PowerPoint presentations used for business development.
- Posted open positions on company and social media websites.
- Tracked office stock and maintained inventory in neat and organized fashion.
- Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
Food and Beverage Cashier, 11/2015 - 02/2018
MacDonalds – City, STATE,
- Informed customers of final bill tab and processed form of payment.
- Restocked workstation with supplies and communicated out of stock items to management.
- Processed credit card payments and gave counter slips to customers for signatures.
- Organized food items on serving trays and in carry-out packages.
- Completed opening, closing and shift change tasks to promote store efficiency.
- Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
- Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
- Monitored and counted food stock and supplies to reorder on time.
- Verified orders and bagged items for easy transport.
- Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
- Processed all sales transactions accurately and promptly to prevent long customer wait times.
- Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
- Accurately made change for cash transactions.
- Reviewed contents on food trays to check receiving complete order.
- Kept customer and food preparation areas clean and well-organized for maximum efficiency.
- Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
- Assisted with purchases, locating items and signing up for rewards programs.
High School Diploma: , Expected in 07/2019
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Stonewall Jackson High School - Manassas, VA
GPA:
: , Expected in
-
Purdue Global University - ,
GPA:
Associate of Science: , Expected in 05/2021
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Purdue Global University - 9000 Keystone Crossing #800, Indianapolis, IN 4624, Indianapolis
GPA:
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