homecare resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Energetic Sales Manager with 5 years of technical sales experience. Seeks to leverage on solid sales background to develop strategies that will boost sales for hobby lobby Company. Awarded staff of the year 3 consecutive times for exceeding sales target. At hobby lobby, motivated the sales team to achieve 50% increase in sales and 30 % increase in repeat customers.
Skills
Basic math
Active listening
Microsoft Office
Data management
Friendly, positive attitude
Flexible
MS Office
Reliable and trustworthy
Leadership
Decision-making
Multitasking
Organizational skills
Experience
02/2020 to CurrentHomecare Kroger | South Bend, IN,
Performed triage to maximum team productivity and effectiveness.
Provided behavioral and emotional support and closely supervised patients suffering from dementia and Alzheimer's.
Provided pre- and post-operative nursing care.
Collected biological samples from patients and performed routine lab tests to support diagnosis.
Utilized computerized Resource and Patient Management System (RPMS) and Electronic Health Record (EHR) system.
Communicated effectively with patients and loved ones to explain diagnoses, treatment options and procedures.
Charted changes in patient conditions and discussed concerns with supervising healthcare provider.
Evaluated patient care procedural changes for effectiveness and made necessary adjustments.
Took blood, tissue and fluid samples to perform laboratory tests.
Checked in on patients at regular intervals to record food and fluid intake and output, taking measures to promote healthy levels as needed.
Observed strict confidentiality and safeguarded all patient-related information.
Administered prescribed medications and started intravenous fluids to address patient symptoms and underlying etiologies.
Assisted patients with daily tasks, such as dressing, hygiene upkeep and movement throughout facility,
Monitored infection control procedures to verify facility-wide health and safety.
Addressed patient care needs, collected vitals, dressed wounds and managed catheters.
Answered patient calls, identified issues and determined how best to provide assistance within parameters established by facility and supervisor.
Directed implementation of improved patient care and documentation methods and procedures to achieve quality objectives.
Administered medications and therapies in accordance with physicians orders.
05/2019 to CurrentAssistant Customer Service ManagerState Of North Carolina | Bakersville, NC,
Trained and mentored new team members to promote productivity, accuracy and friendly customer service.
Revised department schedules to maximize coverage during peak hours.
Supervised and trained customer service team members to provide exceptional service, driving retention and satisfaction.
Monitored documentation procedures to maintain consistent policies and current records.
Tracked and reported customer interaction trends to assess procedures and identify opportunities to improve systems.
Evaluated customer account information to assess current issues and determine potential solutions.
02/2019 to 02/2021Office AssistantBoyd Gaming, Inc. | Opelousas, LA,
Verified operation of office equipment by completing preventive maintenance requirements and calling for repairs.
Received and screened high volume of internal and external communications.
Drafted meeting agendas, supplied advance materials and executed follow-up for meetings and team conferences.
Improved productivity initiatives, managing office support tasks and coordinating itinerary and scheduling appointments.
Greeted visitors or callers daily to handle inquiries or direct to appropriate persons.
Maintained business records by updating customer information.
Created PowerPoint presentations used for business development.
Posted open positions on company and social media websites.
Tracked office stock and maintained inventory in neat and organized fashion.
Updated financial, customer and business records with accurate information each day, preventing data loss and keeping files current.
11/2015 to 02/2018Food and Beverage CashierMacDonalds | City, STATE,
Informed customers of final bill tab and processed form of payment.
Restocked workstation with supplies and communicated out of stock items to management.
Processed credit card payments and gave counter slips to customers for signatures.
Organized food items on serving trays and in carry-out packages.
Completed opening, closing and shift change tasks to promote store efficiency.
Entered requested menu items into POS terminal, modifying with substitutions and add-ons to customize orders.
Accepted transaction payments, making change for cash payments and processing credit cards, debit cards and gift cards.
Monitored and counted food stock and supplies to reorder on time.
Verified orders and bagged items for easy transport.
Built brand loyalty and accomplished customer satisfaction by working well with other food service team members.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Maximized customer satisfaction by quickly addressing and resolving complaints with food or service.
Accurately made change for cash transactions.
Reviewed contents on food trays to check receiving complete order.
Kept customer and food preparation areas clean and well-organized for maximum efficiency.
Counted drawers at start and end of shifts to validate daily records and uphold accounting accuracy.
Assisted with purchases, locating items and signing up for rewards programs.
Education and Training
Expected in 07/2019 to to High School Diploma | Stonewall Jackson High School, Manassas, VAGPA: Status -
Expected in to to | Purdue Global University , , GPA: Status -
Expected in 05/2021 to to Associate of Science | Purdue Global University , 9000 Keystone Crossing #800, Indianapolis, IN 4624, Indianapolis GPA: Status -
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