, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Skilled Care Provider who enjoys assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility.
Skills
Verbal and Written Communication
Time Management
Data Entry
Problem Resolution
Critical Thinking
Multitasking and Prioritizing
Responsible
Adaptability
Computer proficiency
Excellent work ethic
Work History
02/2020 to CurrentHome Care WorkerErickson Living | Novi, MI,
Managing two clients in an in-home care environment.
Daily assisting clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
Administering medication as directed by physician.
Determine specific needs and provide most appropriate level of services for patient well-being.
Perform household tasks such as laundry, dusting, washing dishes and vacuuming.
Working daily to improve and enhance patient lives through effective and compassionate care.
Monitor and maintain cleanliness, sanitation, and organization of all areas within home.
Recognize and report abnormalities and/or changes in patients' health status to case manager.
Schedule and accompany clients to medical appointments.
Supervise daily activities and provide assistance when needed.
Plan, prepare and serve meals and snacks according to prescribed diets.
Document behavior in terms of mental status, sleeping and eating patterns in medical record books.
Monitor progress and document all health status changes, keeping healthcare team updated.
Assist disabled clients in any way necessary to facilitate independence and well-being.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by primary care physician.
Maintain clean, safe and well-organized environment.
Remain alert to problems or health issues of clients and competently respond accordingly.
Run errands for clients, including shopping, and picking up other necessities.
Monitor and assist residents through individual service plans.
Develop rapport to create safe and trusting environment for care
06/2018 to 01/2020Resident Services CoordinatorBridge Property Management | Jonesboro, GA,
Referred families to shelters, legal resources and educational programs.
Referred clients to appropriate team members, community agencies and organizations to meet acquired needs.
Developed and created programs and monitored effectiveness against individual participant needs.
Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
Educated families and community members about domestic violence, including its impact on children.
Carried out day-day-day duties accurately and efficiently.
Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
Used coordination and planning skills to achieve results according to schedule.
08/2016 to 05/2018Assistant Property ManagerGreenwood Star Llc | Ruston, LA,
Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
Compiled maintenance and repair requests for submission to maintenance department and assisted in reaching out to local contractors for bid proposals.
Inspected common areas for cleanliness and notified maintenance of overflowing trash.
Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
Followed policies and procedures for effective property management.
Escalated any major issues to property manager for immediate remediation.
Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
Followed up on delinquent tenants and coordinated collection procedures.
Trained and motivated leasing staff.
Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
Assessed property every week, compiled information and wrote reports regarding findings for submission to regional office in Minnesota.
Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
Completed final move-out walk-throughs with tenants to identify any required repairs.
Verified income, assets and expenses and completed file tracking sheet for each applicant.
Posted policies and rules in common areas for tenant review.
Showed apartments to potential tenants and answered questions regarding community.
Processed security deposit refunds.
Kept accurate records of all resident and tenant correspondence.
Validated rental eligibility by using preferred verification process.
Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
Resolved conflicts between tenants regarding noise, encroachments and parking.
Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
Boosted occupancy 20% by leveraging market knowledge and successful promotional strategies.
Education
Expected in 06/2000Associate of Science | Addiction StudiesTCC, Tacoma, WA, GPA:
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