LiveCareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Professional Summary

Skilled Care Provider who enjoys assisting elderly, convalescents, or persons with disabilities with daily living activities in-home or within care facility.

Skills
  • Verbal and Written Communication
  • Time Management
  • Data Entry
  • Problem Resolution
  • Critical Thinking
  • Multitasking and Prioritizing
  • Responsible
  • Adaptability
  • Computer proficiency
  • Excellent work ethic
Work History
02/2020 to Current Home Care Worker Erickson Living | Novi, MI,
  • Managing two clients in an in-home care environment.
  • Daily assisting clients with hygiene-related tasks such as brushing teeth, bathing, grooming and toileting.
  • Administering medication as directed by physician.
  • Determine specific needs and provide most appropriate level of services for patient well-being.
  • Perform household tasks such as laundry, dusting, washing dishes and vacuuming.
  • Working daily to improve and enhance patient lives through effective and compassionate care.
  • Monitor and maintain cleanliness, sanitation, and organization of all areas within home.
  • Recognize and report abnormalities and/or changes in patients' health status to case manager.
  • Schedule and accompany clients to medical appointments.
  • Supervise daily activities and provide assistance when needed.
  • Plan, prepare and serve meals and snacks according to prescribed diets.
  • Document behavior in terms of mental status, sleeping and eating patterns in medical record books.
  • Monitor progress and document all health status changes, keeping healthcare team updated.
  • Assist disabled clients in any way necessary to facilitate independence and well-being.
  • Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by primary care physician.
  • Maintain clean, safe and well-organized environment.
  • Remain alert to problems or health issues of clients and competently respond accordingly.
  • Run errands for clients, including shopping, and picking up other necessities.
  • Monitor and assist residents through individual service plans.
  • Develop rapport to create safe and trusting environment for care
06/2018 to 01/2020 Resident Services Coordinator Bridge Property Management | Jonesboro, GA,
  • Referred families to shelters, legal resources and educational programs.
  • Referred clients to appropriate team members, community agencies and organizations to meet acquired needs.
  • Developed and created programs and monitored effectiveness against individual participant needs.
  • Coordinated individual referrals to obtain community services, advocated for client needs and resolved roadblocks.
  • Educated families and community members about domestic violence, including its impact on children.
  • Carried out day-day-day duties accurately and efficiently.
  • Devoted special emphasis to punctuality and worked to maintain outstanding attendance record, consistently arriving to work ready to start immediately.
  • Participated in continuous improvement by generating suggestions, engaging in problem-solving activities to support teamwork.
  • Used coordination and planning skills to achieve results according to schedule.
08/2016 to 05/2018 Assistant Property Manager Greenwood Star Llc | Ruston, LA,
  • Monitored timely receipt and reconciliation of rent collections in accordance with landlord and resident statutes.
  • Compiled maintenance and repair requests for submission to maintenance department and assisted in reaching out to local contractors for bid proposals.
  • Inspected common areas for cleanliness and notified maintenance of overflowing trash.
  • Responded to messages and inquiries from various parties and used well-developed active listening and open-ended questioning skills to promote quick issue resolution.
  • Followed policies and procedures for effective property management.
  • Escalated any major issues to property manager for immediate remediation.
  • Kept records accurate, detailed and fully compliant with reporting requirements to meet all state, local and federal housing requirements.
  • Followed up on delinquent tenants and coordinated collection procedures.
  • Trained and motivated leasing staff.
  • Established strong, professional relationships with residents by promoting team collaboration and delivering exemplary service.
  • Assessed property every week, compiled information and wrote reports regarding findings for submission to regional office in Minnesota.
  • Complied with safe housing requirements and contractual obligations by resolving tenant issues and service needs.
  • Completed final move-out walk-throughs with tenants to identify any required repairs.
  • Verified income, assets and expenses and completed file tracking sheet for each applicant.
  • Posted policies and rules in common areas for tenant review.
  • Showed apartments to potential tenants and answered questions regarding community.
  • Processed security deposit refunds.
  • Kept accurate records of all resident and tenant correspondence.
  • Validated rental eligibility by using preferred verification process.
  • Handled tenant complaints promptly and appropriately, calling in repairmen and other support services as needed.
  • Resolved conflicts between tenants regarding noise, encroachments and parking.
  • Organized and participated in meetings to give residents opportunity to ask questions and provide forum for issues to be addressed.
  • Boosted occupancy 20% by leveraging market knowledge and successful promotional strategies.
Education
Expected in 06/2000 Associate of Science | Addiction Studies TCC, Tacoma, WA, GPA:

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Resume Overview

School Attended

  • TCC

Job Titles Held:

  • Home Care Worker
  • Resident Services Coordinator
  • Assistant Property Manager

Degrees

  • Associate of Science

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