LiveCareer-Resume

home care worker resume example with 2 years of experience

Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • :
Professional Summary

More than 10 years experience working in customer service as well as in sales. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Hardworking and passionate job seeker with strong organizational skills eager to begin the position. Ready to help team achieve company goals. Enthusiastic and eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding and easily trained . Motivated to learn, grow and excel working with the company.

Skills
  • Have a strong customer service orientation and am able to communicate
  • Effectively with members and guests, and prospective clients.
  • Have strong phone and computer skills
  • Ability to work cohesively with others in a fun and fast-paced environment
  • Able to prioritize and perform multiple tasks
  • Basic written communication skills to record client activity in database
  • Highly developed sense of integrity and commitment to outstanding
  • Customer satisfaction
  • Extremely strong attention to detail
  • Self-Starter with excellent interpersonal and communication skills
  • Strong communication skills, including active listening
  • Safety Rules Enforcement
  • Facility Tours
  • Team Management
  • Facility Cleaning
Work History
Home Care Worker, 07/2022 - 11/2022
Erickson Living Springfield, VA,
  • Keeps current and follows the participant’s plan of care at all times
  • Performs housekeeping duties and maintains a neat and professional environment
  • Promotes participants to engage at maximum level of independence during care
  • Help with my moms needs such as laundry, house cleaning, etc.
  • Planned, prepared and served meals and snacks according to prescribed diets.
  • Administered medication as directed by physician.
  • Monitored and maintained cleanliness, sanitation, and organization of assigned station and service areas.
  • Determined specific needs and provided most appropriate level of services for patient well-being.
  • Ran errands for patients, did shopping, and picked up other necessities.
  • Shopped for groceries regularly in order to keep house stocked with necessities.
  • Helped clients manage money, pay bills and shop for groceries or personal items.
  • Assisted with dressing guidance, grooming, meal preparation and medication reminders.
  • Built strong relationships with clients to deliver emotional support and companionship.
  • Cleaned house, ran errands, managed laundry and completed weekly grocery shopping.
  • Maintained clean personal areas and prepared healthy meals to support client nutritional needs.
Curves Coach , 08/2022 - 09/2022
Graniterock Seaside, CA,
  • Encouraged everyone to cultivate strong work ethic by demonstrating diligence, patience and respect for others.
  • Sold memberships and personal training sessions to new customers.
  • Posted information on gym hours and upcoming events, maintaining consistent communication with patrons.
  • Responded to guest requests for assistance, toiletries and personal care items.
  • Maintained linen cart so that it was neat and organized.
  • Maintained inventory of items that were placed in each guest room.
  • Promptly delivered extra linens, paper products and toiletries to guest rooms upon request.
  • Carried out day-day-day duties accurately and efficiently.
  • Demonstrated respect, friendliness and willingness to help wherever needed.
  • Worked flexible hours; night, weekend, and holiday shifts.
  • Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
  • Maintained energy and enthusiasm in fast-paced environment.
  • Proved successful working within tight deadlines and fast-paced atmosphere.
  • Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
  • Mentored newly hired room attendants on company policies, cleaning procedures and customer service techniques.
  • Enforced discipline both on and off-field to lead team with highest personal standards.
  • Maintained equipment, facilities and inventory to avoid accidents, mishaps and damage.
  • Enforced rules and held customers accountable for not following gym regulations.
  • Kept front desk and lobby clean, clutter-free and orderly to present attractive atmosphere.
  • Delivered gracious telephone service by answering calls knowledgeably and providing accurate information.
  • Monitored check-ins to identify delinquent accounts and collect payments.
  • Checked members into gym by scanning badges.
  • Maintained close contact with customers to provide updates on issues or service requests.
  • Welcomed customers with friendly greeting, answered general questions, gathered nature of visit and directed to specific offices.
  • Confirmed appointments, communicated with clients and updated client records.
  • Kept records in CRM to maintain customer data.
  • Promoted safety of visitors and mitigated liability risks by monitoring recreation areas, enforcing rules and safety policies.
  • Delivered information and details of interest about facility to visitors.
Sales Associate, 08/2021 - 01/2022
Syntrax® Cape Girardeau, MO,
  • Acknowledged incoming customers in a pleasant manner and provided product information, location, and general store knowledge
  • Directs customer to product pick-up point, if necessary
  • Answered telephone calls promptly, courteously, and made every effort to satisfy the caller’s inquiry
  • Created and maintained merchandising display to promote product sales
  • Greeted customers and received payment; issues receipts, refunds, credits, or change due to customers; package customer purchases; thanks customers for their business
  • Kept work area clean and neat
  • Opened and closed-out till and accurately documents all transactions, made accurate change, verifies credit cards and checks, and balances receipts
  • Provided prompt and efficient telephone service
Sales Representative, 04/2019 - 07/2020
DILLARDS City, STATE,
  • Builds and implements a sales plan for the assigned area, manages and tracks customer sales activity and prospective customer initiatives, achieves sales targets, reports on sales progress and competitor and customer activities to sales leader, and utilizes the surgery management system to ensure flawless execution of product delivery to the customer
  • Outgoing personality and strong work ethic
  • Communicated with customers to understand needs and recommend appropriate solutions
  • Trained and mentored 4 new sales representatives
  • Identified client needs, built relationships and overcame objections to drive sales
  • Maintained current knowledge of store promotions and highlighted sales to customers
  • Maintained reports of transactions and greeted customers when entering and leaving establishment
  • Educated customers on promotions to enhance sales
  • Resolved customer complaints and maintained clean and tidy checkout area
  • Conducted inventory counts by adding each item in stock and documenting activity
  • Assisted customers with locating and choosing merchandise in any store department
  • Checked prices for customers and processed items sold by scanning barcodes
  • Set up new sales displays each week
  • Quickly and accurately counted drawers at start and end of each shift
  • Mentored new team members on POS system operation, customer service strategies and sales goals
  • Met and exceeded upsell goals by highlighting target merchandise with strategic promotional approaches.
Education
Bachelor of Arts: Social Work, Expected in 2026
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MCLENNAN COMMUNITY COLLEGE - Waco, TX,
GPA:
Status -

Currently enrolled in online courses.

GED: , Expected in 2013
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AMARILLO COLLEGE - ,
GPA:
Status -

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Resume Overview

School Attended

  • MCLENNAN COMMUNITY COLLEGE
  • AMARILLO COLLEGE

Job Titles Held:

  • Home Care Worker
  • Curves Coach
  • Sales Associate
  • Sales Representative

Degrees

  • Bachelor of Arts
  • GED

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