Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Allow me to introduce myself, I am a Highly charismatic ,energetic, honest, diligent, assiduously, multitalented skilled Supervisor with 20 years plus experience, as well as an excellent, quality Customer service representative, Administrative Assistant, Inventory Control Personnel, Staffing Specialist, motivating dynamic team player with well-developed written and verbal communication abilities. As a care providing individual eagerly awaiting to become the dependable, positive performing professional who helps optimize maximum success in your company, I look forward to receiving an invitation to interview.

Skills
  • Performance Assessment
  • Report Preparation
  • Family Support and Instruction
  • Reliable Transportation
  • Patient Health Assessments
  • Care Plan Adherence
  • Condition Assessment
  • Dietary Orders Compliance
  • Care Plan Management
Experience
01/2016 to 05/2017 Home Care Provider Natural Pawz | Vernon Hills, IL,
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Organized and administered medications on schedules to alleviate symptoms and improve quality of life.
  • Improved patient outlook and daily living through compassionate care.
  • Maintained clean and well-organized environment for client happiness and safety.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Planned optimal meals based on established nutritional plans.
  • Ran errands for clients and drove to appointments to maintain wellness and support daily living needs.
  • Developed strong and trusting rapport with patients to facilitate smooth, quality care.
  • Aided with mobility and independence for disabled individuals and continually monitored safety.
  • Assisted with client personal care needs to foster independence and well-being.
  • Prepared high-quality nutritious meals for patients to promote better overall health and improve eating habits.
12/2012 to 07/2014 Assistant Store Manager Natural Pawz | Alexandria, VA,
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Coached and developed store associates through formal and informal interactions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Examined merchandise to correctly price and display products.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Oversaw storewide merchandising benchmarks to maintain operational excellence.
  • Added exciting [Type] products to establishment by researching latest trends, improving sales revenues $[Amount].
  • Implemented effective customer service surveys to encourage feedback.
  • Evaluated development strategy effectiveness and prepared alternative approaches to exceed goals.
  • Trained, managed and motivated employees to promote professional skill development.
  • Managed daily operations, client relations and IT.
  • Represented organization in various [Type] and [Type] task forces.
  • Formed and sustained strategic relationships with clients.
  • Identified client business and operational needs and introduced services to provide solutions.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Motivated talented staff and realized [Number]% increase in sales through creation and debut of incentive performance plan.
  • Recruited and hired individuals demonstrating passion, dedication and added value to team.
  • Increased employee efficiency [Number]% by [Action].
  • Managed company budget in excess of $[Amount] through [Action] and [Action].
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Motivated employees to share ideas and feedback.
  • Provided leadership to [Number] employees through coaching, feedback and performance management.
  • Managed business operations for [Number]-employee company generating $[Amount] in yearly revenue.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Engaged professionally with [Job title]s and customers to build rapport and nurture relationships.
12/2005 to 03/2010 Assistant Store Manager Intel Corp. | Folsom, CA,
  • Interviewed and vetted job applicants to make effective hiring decisions and fill vacancies with strong team members.
  • Supervised cashiers in processing credit, debit and cash payments to streamline sales.
  • Assisted in continuous development of effective store associates to achieve desired sales and results.
  • Completed frequent walk-throughs and directed team members to correct issues impacting store appearance or professionalism.
  • Handled scheduling for store shifts to achieve adequate staffing.
  • Coached and developed store associates through formal and informal interactions.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Led teams in planning, implementation and execution of merchandising and operating initiatives to streamline business effectiveness.
  • Oversaw aspects of maintenance, inventory and daily activity management.
  • Provided mentorship for employees to generate sales, promote effective upselling and cross-sell to improve retail productivity.
  • Answered customer questions and addressed problems and complaints in person and via phone.
  • Checked monthly sales and performance reports to support operational planning and strategic decision-making.
  • Reviewed inventory and sales records to prepare reports for management and budget departments.
  • Examined merchandise to correctly price and display products.
  • Delegated assignments based on team strengths to optimize floor coverage and service levels.
  • Represented integrity and professionalism in business, serving as mentor and role model to staff.
  • Directly managed team of [Number] and oversaw [Number] staff total in [Type] and [Type] operations.
  • Collaborated with [Type] department to craft organization's mission and vision statements.
  • Led team of [Number] in sales and service operations.
  • Empowered staff members to contribute to continuous improvement, quality and growth of company.
  • Implemented effective customer service surveys to encourage feedback.
  • Contributed to organizational initiative to achieve weekly sales, budget and other targeted goals.
  • Lead team of [Number] employees in all operations including sales, service, parts and office functions.
  • Oversaw [Number] staff by training, mentoring, [Action] and [Action].
  • Maintained retail store presentation by overseeing merchandise replenishment, customer courtesy and inquiry response.
  • Generated daily operational and sales reports for corrective action or continuous improvement.
  • Provided leadership to [Number] employees through coaching, feedback and performance management.
  • Motivated employees to share ideas and feedback.
  • Coached and developed [Number] internal candidates for promotion to general management.
  • Managed scheduling for [Number] employees to optimize productivity.
  • Trained, managed and motivated employees to promote professional skill development.
  • Accurately managed shipment processing, providing direction to associates and overseeing inventory activities.
  • Met operational objectives by establishing qualified staff, promoting adherence to [Type] regulations and providing outstanding customer service.
  • Trained over [Number] employees on business principles, best practices, protocol and system usage.
  • Directed all day-to-day operations of [Type] facility to provide safe and enjoyable guest experience.
  • Conducted staff evaluations and determined promotions and realignments or reductions in workforce.
01/2009 to 08/2009 Administrative Assistant Grace Investment Group | City, STATE,
  • Managed inventory to ensure all supplies were in stock and within budget.
  • Coordinated appointments, meetings and conferences.
  • Developed administrative processes to achieve organizational objectives and improve office efficiency.
  • Maintained accurate department and customer records.
  • Inventoried and ordered supplies for office.
  • Managed physical and digital files, monitored spreadsheets and updated reports to coordinate project materials.
  • Monitored office equipment and scheduled repairs.
  • Created and implemented new organizational and recordkeeping processes for notes, records and [Type] documents.
  • Responded effectively to sensitive inquiries or complaints.
  • Managed new files and retrieval requests quickly, which improved filing process and accuracy by [Number]%.
  • Supported office operations, managed client correspondence, tracked records and handled internal communications.
  • Elevated customer satisfaction ratings by resolving issues for speedy resolution.
  • Resolved [Type] issues quickly and escalated critical problems immediately to [Job title]
  • Automated office operations, as well as managed client correspondence, record tracking and data communications.
  • Proofed and edited letters and other correspondence to correct grammar and spelling errors.
  • Kept tracking system of [Type] information for program.
  • Received incoming packages and mail, dispersed parcels and shipped outgoing items for team of [Number] [Job title]s.
  • Pleasantly welcomed visitors, answered phone calls and maintained front reception desk.
  • Prevented scheduling errors by demonstrating strong attention to detail while managing daily calendar and creating weekly or monthly reports and presentations.
  • Improved office efficiency, managing client correspondence, record tracking and data communications.
  • Organized files, developed spreadsheets, faxed reports and scanned documents, maintaining front desk and reception area in neat and organized fashion.
  • Sorted incoming mail and disseminated correspondence to applicable departments.
  • Supervised set up of conference rooms for corporate meetings and other events.
  • Kept detailed inventory records and made supply orders, cutting costs by monitoring use and effectively sourcing products.
  • Kept office equipment functional and supplies well-stocked to promote efficient operations.
  • Provided product shipment logistical support and quality control by coordinating with vendors, resulting in increased revenue.
  • Maintained detailed administrative and procedural processes to improve accuracy and efficiency.
  • Handled incoming calls and directed callers to appropriate department or employee.
Education and Training
Expected in 06/1987 High School Diploma | Oakland High School, Oakland, CA GPA:
Expected in | Biology Laney College, Oakland, CA GPA:
Expected in | Law (Pre-Law) Merritt College, Oakland, CA GPA:

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Resume Overview

School Attended

  • Oakland High School
  • Laney College
  • Merritt College

Job Titles Held:

  • Home Care Provider
  • Assistant Store Manager
  • Assistant Store Manager
  • Administrative Assistant

Degrees

  • High School Diploma
  • Some College (No Degree)
  • Some College (No Degree)

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