Compassionate Home Care Nurse focused on providing comprehensive client support. Skilled in preparing meals, maintaining organized living spaces and documenting behaviors. Committed to providing emotional and social support to promote overall wellness.
Innovative Restaurant Shift Manager with more than 4 years of food preparation and service experience. Motivates team members to meet challenging customer demands in fast-paced environments without sacrificing quality, safety or cost control measures vital to sustainable business operations.
Customer-focused Retail Sales professional with solid understanding of retail dynamics, marketing and customer service. Offering 4 years of experience providing quality product recommendations and solutions to meet customer needs and exceed expectations. Demonstrated record of exceeding revenue targets by leveraging communication skills and sales expertise.
- Issue and conflict resolution
- Customer assistance
- Project organization
- Team management
- Process improvement
- Organization
- Communications
Bixby, OK, 06/2019 - 06/2020
- Supervised and supported activities of daily living such as personal hygiene.
- Maintained clean and well-organized environment to promote client happiness and safety.
- Planned optimal meals based on established nutritional plans, including shopping for ingredients and cooking dishes.
- Developed strong and trusting rapport with each patient to facilitate best possible care and assistance.
- Dressed, groomed and fed patients with limited physical abilities to efficiently handle basic needs.
- Worked to improve patient outlook and daily living through compassionate care.
Auburn, WA, 09/2019 - 03/2020
- Managed and trained team members on production, sales, customer service, and stocking.
- Oversaw monthly sales and budget goals.
- Managed daily cash deposits & computer data.
- Verified kitchen staff followed all recipes and portion serving guidelines correctly.
- Maximized efficiency of kitchen operation by overseeing daily product inventory, purchasing and receiving.
- Operated ovens, fryers and mixers safely to prevent kitchen accidents and machinery malfunction.
- Established and maintained open, collaborative relationships with kitchen team to maximize efficiency.
- Sanitized workstation throughout shift to minimize salmonella and other foodborne illnesses.
- Conducted daily inspections and maintained food sanitation and kitchen equipment safety reports.
City, STATE, 09/2015 - 05/2019
- Helped customers complete purchases, including processing payments and bagging items.
- Facilitated inventory and stock management to replenish inventories and minimize excess.
- Cleaned shelves and restocked with new inventory when products were running low.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Reviewed current planograms and end cap placements to properly merchandise items.
- Updated signage to reflect current prices and help promote target merchandise.
- Constructed product displays and hung new signage.
- Verified invoices against delivered merchandise to check shipment accuracy.
- Removed outdated and overripe items from stock to eliminate health risks.
- Checked prices and found requested products in the store for customers.
- Retrieved carts from returns and the parking lot.
- Operated different grocery store equipment including balers, power jacks and slicing machines.
City, STATE, 09/2012 - 02/2015
- Trained workers in every restaurant position, including food preparation, money handling and cleaning roles.
- Estimated supply requirements based on historical needs and projected business levels by accounting for special local events or sports games.
- Developed and implemented strategies to enhance team performance, improve processes and increase efficiency.
- Identified, investigated and corrected operational issues such as inventory waste or theft to keep business operating at optimal levels.
- Developed and maintained exceptional customer service standards.
- Counseled and disciplined staff, addressing issues promptly and providing constructive feedback.
- Handled escalated customer complaints to provide full resolutions and promote loyalty.
- Communicated well and used strong interpersonal skills to establish positive relationships with guests and employees.
- Performed restaurant walk-throughs to gauge timeliness and excellent service quality.
- Trained all front of house staff on restaurant policies and procedures, guest service techniques and communication skills to ensure positive experience.
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Resume Overview
School Attended
- Montgomery High School
Job Titles Held:
- Home Care Provider
- Restaurant Shift Manager
- Grocery Clerk/Cashier
- Restaurant Manager
Degrees
- High School Diploma
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