His Utility Worke resume example with 12+ years of experience

(555) 432-1000,
Montgomery Street, San Francisco, CA 94105
Professional Summary

Organized project manager committed to achieving operational objectives of each project by contributing to strategic plans and reviews. Hands-on experience planning, analyzing and implementing assigned projects and establishing schedules and project parameters. Solves critical issues in time-sensitive environments.

  • Project planning and development
  • Multi-site operations
  • Contract Management
  • Expense reports
  • Employee relations
  • Budget administration
  • Fluent in Polish
  • Benefits and payroll coordination
  • Staff recruiting and retention
  • Labor negotiations
  • Benefits administration
  • ADP, Kronos,MyTime
  • SAP
  • Training programs
Northern Illinois University Dekalb, Expected in 05/2009 Bachelor of Science : - GPA :
  • Majored in Psychology
  • Minored in Biology
Work History
Asrc Federal Holding Company - HIS Utility Worke
Houston, TX, 07/2018 - Current

▪ Demonstrated high degree of ownership on product quality, performed quality checks.
▪ Operated equipment (blenders, mills, extruders and classifiers)
▪ Certified forklift operator (wave, pallet jack, warehouse forklift)
▪ Obtained work permits for work performed at heights and out of scope
▪ Understood production schedules, work instructions, related computer and software systems (MS Office,
SAP, Kronos)
▪ Maintained sanitary and safe work areas through GMP, LOTO, PPE and 5S standards.
▪ Troubleshoot equipment to restore normal operations in compliance with current standards.
▪ Managed material traceability in SAP for raw materials, finished goods and fine and coarse products.
▪ Performed quality control tasks through magnet checks, screen checks and maintained accurate logs.
▪ Collected product samples for laboratory retains, testing and analysis.
▪ Documented and escalated situations where products or packaging were not in conformance and removed
defective materials to designated locations.
▪ Worked with maintenance team to complete preventative equipment maintenance. Submitted tags and
followed up with maintenance team to ensure updates on equipment were completed.
▪ Performed autonomous maintenance activities, such as cleaning, inspecting, lubrication and minor
adjusting on equipment.
▪ Assisted shift leads with product count, documentation review and covered for shift leads when they were
out of the office.
Project Support Manager

Care New England Health System - OTC Overwrap Operator
Providence, RI, 01/2019 - 09/2019

▪ Operated overwrap equipment.
▪ Maintained sanitary and safe work areas through GMP and 5S standards.
▪ Performed autonomous maintenance activities, such as cleaning, inspecting, lubrication and minor
adjusting on equipment.
▪ Performed equipment changeovers including material changes.
▪ Inspected products and packaging materials to insure conformance with standards.
▪ Insured finished product met all quality and food safety standards.
▪ Documented and escalated situations where products or packaging were not in conformance and
removed defective materials to designated locations.
▪ Trained associates on ITMS and Kronos software.

  • Supported machine operators in setup and operation of production equipment resulting in efficient runs.
  • Used hand trucks, forklifts and scissor lifts to complete tasks and transport items.
  • Monitored production schedule to keep proper amount of [Type] inventory on hand.
  • Calibrated machines to maintain required productivity levels and adherence to quality standards.
  • Tested products or subassemblies for functionality or quality and troubleshot problems with equipment, devices or products.
  • Prepared reports and technical documentation of day-to-day production processes.
  • Examined incoming materials and compared to documentation for accuracy and quality.
  • Inspected products and machines to maintain quality and efficiency.
  • Inspected finished products for quality and adherence to customer specifications.
  • Implemented updated operating procedures for [Type] machine and adjusted use to increase productivity and longevity.
Kimco Facility Services - Project Support Manager
City, STATE, 11/2010 - 10/2017

▪ Managed 4 million in revenue monthly for janitorial services provided at retail locations nationwide.
▪ Oversaw and trained over 20 different vendors and 50 self-performed janitorial crews.
▪ Administered purchase orders monthly and request revisions from clientele where needed.
▪ Maintained productivity and profit through cost control. Ensured subcontractors costs were within
market cost range for services rendered and company profit would stay consistent at 30 percent per
service rendered.
▪ Recruited new supplier which saved company 15 percent in supply order costs nationwide for the first 2
years of contract. After two years contract was renewed at a 10 percent savings on supply orders.
▪ Worked with JLL 360 facilities, JLL Corrigo and win team daily to manage site and teams efficiently
▪ Recruited subcontractors nationwide and conducted pre-proposal and bid conferences with
subcontractors. Recruited 20 different subcontractors and was able to maintain 10 vendors while
managing the account.
▪ Drafted amendments, contracts and termination letters to subcontractors. Maintained and verified
insurance requirements and documents to ensure requirements were met prior to executing contract to
▪ Provided quality control by conducting site visits with clientele.
▪ Processed subcontractor invoices and submitted invoices to clientele for janitorial services rendered in a
timely manner.
▪ Dispatched and updated work orders in clientele systems and ensured crews provided quality janitorial
services in timely manner.

  • Followed up with clients to verify optimal customer satisfaction following support engagement and problem resolution.
  • Adjusted project plans to account for dynamic targets, staffing changes and operational specifications.
  • Documented all transactions and support interactions in system for future reference and addition to knowledge base.
  • Collaborated with vendors to locate replacement components and resolve advanced problems.
  • Retained existing clients and developed [Number] new accounts by extending high quality and efficient support service.
Eurest Services - Human Resource Coordinator
City, STATE, 01/2008 - 11/2010

▪ Developed and maintained applicant tracking log to ensure all new hires meet company and government
▪ Entered new hire information into Team Fin and ADP to ensure all necessary information was available
by first payroll period and employee was being paid on time.
▪ Accurately keyed in adjustments and changes to process payroll in Team Fin and ADP for approx.
200-250 hourly and salaried employees on a bi-weekly/semi-monthly basis.
▪ Entered updates for employees per requests. (i.e.: marriage name changes, dependency changes
etc.) Ensure all necessary documents were received per government law to make necessary
▪ Established outside partnerships with Monster, unemployment office and other networks to locate
potential new hires. Placed job hiring events in local newspapers and social media networks.
▪ Ran background checks on new hires. Advised hiring manager if a potential new hire was
employable or if they would need to reach out to the background agency for further review of their
▪ Assist Benefits Administrator in annual benefits renewals – open enrollment. Assist employees with
benefit related questions.
▪ Supported HR Manager in preparing for hiring events, proofreading of documents and
interview process of a potential new hire.
▪ Aid with quarterly and yearly audits within the HR department. Ensured all necessary documents
were readily available for auditors during the audit process. Answered any questions auditors had
and provided further information when necessary.
▪ Provided training on systems to ensure they were knowledgeable with company systems and policies.
▪ Worked with and drafted several types of employment verifications for employees for mortgage
loan approvals, personal loan approvals and child support requests.
▪ Processed and provided follow ups to insurance, employees and attorneys for worker
compensation cases to ensure claims were submitted and closed out properly.
▪ Implemented policies and procedures. Implemented a more efficient way of researching files within
company filing system.
▪ Implemented electronic filing system which was approved by HR Manager and supported by IT. The
electronic system saved costs on printing supply orders.

Supported human resources staff with new hire orientations and monthly departmental meetings.

  • Researched all payroll, COBRA, disability and FMLA issues.
  • Facilitated year-end reviews and team strength presentations with human resources partners.
  • Coordinated employment offers with management and extended offers to selected candidates.
  • Monitored and handled all employee claims, including performance-based and harassment incidents.
  • Completed employee employment verifications and unemployment paperwork prior to hire or termination.
  • Evaluated timecards for accuracy on regular and overtime hours.
  • Coordinated complex travel schedules, accommodations and trip logistics for candidates and executives.
  • Coordinated and conducted new hire pre-interviews.
  • Devised hiring and recruitment policies for [Number]-employee company.
  • Explained employee compensation, benefits, schedules, working conditions and promotion opportunities.
  • Orchestrated strategic recruitment approaches to engage talented and highly qualified candidates.
  • Entered personnel and subcontractor data into central database.
  • Addressed and resolved general payroll-related inquires.
  • Reviewed human resources paperwork for accuracy and completeness, including verifying, collecting and correcting data.
  • Sent notices to employees and subcontractors regarding expiring documentation.
  • Assisted management staff in annual year-end processes and data audits.

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Resume Overview

School Attended

  • Northern Illinois University

Job Titles Held:

  • HIS Utility Worke
  • OTC Overwrap Operator
  • Project Support Manager
  • Human Resource Coordinator


  • Bachelor of Science

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