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Head Bookkeeper Resume Example

Resume Score: 65%

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HEAD BOOKKEEPER
Summary

Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals. 

Highlights
  • MS Office proficient
  • Dependable and reliable
  • Cheerful and energetic
  • Certified in 10-key
  • Customer service-oriented

 

  • Cash handling accuracy
  • Organized
  • Time management
  • Strong communication skills
  • Employee scheduling
  • Proficient in MS Office

Accomplishments

Received 3 “exceeds expectations” ratings on performance reviews. 

Experience
December 2003 to March 2012
Company NameCity, StateHead Bookkeeper
  • Correctly prepare all daily and weekly sales and cash reports
  • Responsible for cash handling and security in the office area
  • Issue, collect and verify cash tills from cashiers at beginning and end of shift
  • Collect pickup from cashier, and issue loans
  • Prepare bank deposits and record all data for cash, checks, food stamps, WIC instruments, charges vendor coupons
  • Keep office supplies in stock and store files up to date per internal audit standards
  • Assist in supervising Front-End Teammates.
  • Perform all service center functions i.e lottery, Western Union, cashing check, Money Order
April 2012 to Current
Company NameCity, StateTeam Leader

  • Model excellent customer service be setting example for all teammates by being socially skilled, outgoing, friendly, always smiling and exhibiting positive attitude
  • Provide on the job training. Schedule all cashier, courtesy clerks, customer service supervisors, bookkeepers, and service center teammates
  • Ensure front-end delivers extreme friendly service to all customer (smile, greet, and thank each customer). Ensure all customers are giving undivided attention by teammates
  • Ensure compliance with company policy including checks, voids, refund procedures, and other front-end policies
  • Maintain cash security in all the register at all times
  • Responsible for Internal Audit scores for front-end
  • Meet front end labor standards and schedule teammates to meet demands of business
  • Monitor front end reports and manage front end teammates to control stock loss and shrink



Education
2004
South Point High School
City, State, USA
High School Diploma

Emphasis in Math 

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Resume Overview

School Attended

  • South Point High School

Job Titles Held:

  • Head Bookkeeper
  • Team Leader

Degrees

  • High School Diploma

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