head bookkeeper resume example with 17+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.
Highlights
MS Office proficient
Dependable and reliable
Cheerful and energetic
Certified in 10-key
Customer service-oriented
Cash handling accuracy
Organized
Time management
Strong communication skills
Employee scheduling
Proficient in MS Office
Accomplishments
Received 3 “exceeds expectations” ratings on performance reviews.
Experience
Head Bookkeeper, 11/2003 to 02/2012 Coborn's – Little Falls, MN,
Correctly prepare all daily and weekly sales and cash reports
Responsible for cash handling and security in the office area
Issue, collect and verify cash tills from cashiers at beginning and end of shift
Collect pickup from cashier, and issue loans
Prepare bank deposits and record all data for cash, checks, food stamps, WIC instruments, charges vendor coupons
Keep office supplies in stock and store files up to date per internal audit standards
Assist in supervising Front-End Teammates.
Perform all service center functions i.e lottery, Western Union, cashing check, Money Order
Team Leader, 03/2012 to Current Korn/Ferry International – Las Vegas, NV,
Model excellent customer service be setting example for all teammates by being socially skilled, outgoing, friendly, always smiling and exhibiting positive attitude
Provide on the job training. Schedule all cashier, courtesy clerks, customer service supervisors, bookkeepers, and service center teammates
Ensure front-end delivers extreme friendly service to all customer (smile, greet, and thank each customer). Ensure all customers are giving undivided attention by teammates
Ensure compliance with company policy including checks, voids, refund procedures, and other front-end policies
Maintain cash security in all the register at all times
Responsible for Internal Audit scores for front-end
Meet front end labor standards and schedule teammates to meet demands of business
Monitor front end reports and manage front end teammates to control stock loss and shrink
Education
High School Diploma: , Expected in 2004 to South Point High School - Belmont, NC GPA: Status -
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