Head Bookkeeper Resume Example
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HEAD BOOKKEEPER
Summary
Talented Customer Service Associate skilled at balancing customer needs and company demands. Effectively builds loyalty and long-term relationships with customers while achieving all individual sales goals.
Highlights
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Accomplishments
Received 3 “exceeds expectations” ratings on performance reviews.
Experience
December 2003 to March 2012
Coborn'sLittle Falls , MNHead Bookkeeper
- Correctly prepare all daily and weekly sales and cash reports
- Responsible for cash handling and security in the office area
- Issue, collect and verify cash tills from cashiers at beginning and end of shift
- Collect pickup from cashier, and issue loans
- Prepare bank deposits and record all data for cash, checks, food stamps, WIC instruments, charges vendor coupons
- Keep office supplies in stock and store files up to date per internal audit standards
- Assist in supervising Front-End Teammates.
- Perform all service center functions i.e lottery, Western Union, cashing check, Money Order
April 2012 to Current
Korn/Ferry InternationalLas Vegas , NVTeam Leader
- Model excellent customer service be setting example for all teammates by being socially skilled, outgoing, friendly, always smiling and exhibiting positive attitude
- Provide on the job training. Schedule all cashier, courtesy clerks, customer service supervisors, bookkeepers, and service center teammates
- Ensure front-end delivers extreme friendly service to all customer (smile, greet, and thank each customer). Ensure all customers are giving undivided attention by teammates
- Ensure compliance with company policy including checks, voids, refund procedures, and other front-end policies
- Maintain cash security in all the register at all times
- Responsible for Internal Audit scores for front-end
- Meet front end labor standards and schedule teammates to meet demands of business
- Monitor front end reports and manage front end teammates to control stock loss and shrink
Education
2004
South Point High School
City, State, USA
High School Diploma
City, State, USA
High School Diploma
Emphasis in Math
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Resume Overview
School Attended
- South Point High School
Job Titles Held:
- Head Bookkeeper
- Team Leader
Degrees
- High School Diploma
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