Experienced Security Monitor with quick instincts. Actively monitor surroundings and guards physical, monetary and personnel assets. Establishes policies and action plans to guarantee success and optimal team performance. Solid history training team members on standard protocol when patrolling large crowds. Security-focused and diligent Guard skilled at protecting personnel and premises. Responds and acts appropriately to situational assessments, including criminal acts and fire and medical emergencies remaining alert, attentive and vigilant at all times. Anticipates trouble and takes steps to intervene and diffuse using keen eye for detail. Also General worker with experience performing variety of technical and manual tasks. Maintains cleanliness of work area and counts materials, merchandise and supplies in stock. Experienced in training new employees on responsibilities and company work ethics. Background in general maintenance, light construction, repair and custodial work. Additionally Effectively promote products and increase revenue by connecting with customers and recommending target offerings. Organized, adaptable and knowledgeable about preparing displays, merchandising shelves and assisting customers. Drive customer loyalty by providing friendly and skilled support. Also Dedicated railroad groundsman professional with history of meeting company goals utilizing consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand. I also want To seek and maintain a full-time position that offers professional challenges utilizing interpersonal skills, excellent time management and problem-solving skills.
Skills
Dispatch
Conflict resolution techniques
Stationary surveillance
Theft Prevention Training
CCTV Surveillance
Safety and Security
Security Guard License
Cleaning
Sorting
Unloading Cargo
Stocking and Replenishing
Merchandising Knowledge
Sales
Product and Service Sales
Exceptional Customer Service
Adapt to diverse groups
Problem-solving skills
Product promotions
Multi-tasking strength
Relationship building
Sales training
Cash register operations
Excellent people skills
Cash Handling
Professional demeanor
Loss prevention
Organization and Time management
Strong time management
Responsible
Basic math
Planning and Coordination
Multitasking abilities
Teambuilding
Adaptability
Critical thinking
Railway repairs
Pneumatic tool operation
Work History
06/2022 to 07/2022
Forklift OperatorFountain-Fort Carson School District 8 – Fountain, CO,
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Inspected equipment for defects and performed repairs or maintenance tasks.
Removed orders from storage, wrapped and staged for shipments.
Boosted team performance by moving materials with forklifts, cranes and other equipment.
Manually counted Number of picked and packaged orders for any loss.
Changed out forklift batteries and connected batteries to battery charger.
Monitored production schedule to keep proper amount of inventory on hand.
05/2022 to 06/2022
Forklift OperatorShakopee Mdewakanton Sioux Community – Shakopee, MN,
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Coordinated with other lift truck drivers and production personnel to process orders efficiently.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
02/2022 to 04/2022
Forklift OperatorLabor First Llc – Mount Laurel Township, NJ,
Used strapping and bracing techniques combined with proper balancing to prevent load shifting.
Removed debris and waste materials from machinery to reduce possibility of clogs and malfunctions.
Maneuvered swivel-hooks, hoists and elevating platforms to move materials.
Monitored area for pedestrian and vehicular traffic while operating various types of equipment.
Wrapped pallets in plastic wrap and attached merchandise tags to prepare for shipping.
Manually counted Number of picked and packaged orders for any loss.
04/2021 to 09/2021
GroundsmanMassage Envy – Knoxville, TN,
Set machines to make accurate and precise adjustments to various track parts for durability, functionality and safe operations.
Patrolled assigned track sections so damaged or broken tracks could be located and reported.
Designed and followed routes to inspect sections of track each day and plan appropriate repairs.
Adapted schedules and work timelines to meet productivity targets and maximize railway safety.
Used coordination and planning skills to achieve results according to schedule.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Served customers and followed outlined steps of service.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Improved operations through consistent hard work and dedication.
Actively listened to customers' requests, confirming full understanding before addressing concerns.
Developed team communications and information for meetings.
Adhered to social distancing protocols and wore mask or face shield.
11/2017 to 01/2021
Security OfficerCompany Name – City, State,
Reported suspicious activities and persons to law enforcement.
Operated detecting devices to screen individuals and prevent passage of prohibited articles into restricted areas.
Wrote detailed reports on property damage, theft, presence of unauthorized persons and unusual incidences.
Inspected suspicious activities and monitored premises for criminal acts and rule infractions.
Protected facility and property guests by regularly circulating premises and monitoring surveillance feeds.
Monitored and authorized entrance and departure of 2,500 employees and visitors daily.
Authorized entrance papers and granted or denied entrance to building.
Provided detailed reports of infractions and criminal acts to law enforcement for trial or hearing procedures.
Identified and challenged potentially unauthorized individuals for screening and detention in order to prevent access to restricted areas.
Permitted entry with escort for approved persons into secure locations.
Executed security rules and procedures and calmly and promptly escorted non-compliant individuals out of building.
Oversaw daily monitoring and patrolled buildings, grounds, and work sites.
Reported irregularities such as fire and safety hazards to maintenance.
Participated in staff meetings, special events and professional development activities.
Oversaw premises, including entry and exit of up to 2,500 employees and visitors daily.
Checked identification of all persons entering and exiting facility to eliminate unauthorized visitors.
Checked and verified photo identification prior to granting facility access.
Reviewed camera and system feeds and alerted proper respondents regarding discrepancies.
Monitored alarm systems to detect any unauthorized entries into protected areas.
Patrolled commercial property and associated parking garage.
Responded quickly to medical emergency involving collapsed patron.
Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
Responded quickly to emergency situations to assess and deflect issues.
Administered CPR and first aid to resuscitate individuals while waiting for emergency medical responders to arrive.
Secured entrances and exits by maintaining physical presence and carefully monitoring CCTV.
Drafted reports of property damage, theft, accidents and unusual occurrences to document daily activities and irregularities.
Communicated with security team and building supervisors using two-way radios, mobile phones and other technological devices.
05/2018 to 09/2018
Sales AssociateCompany Name – City, State,
Implemented up-selling strategies, encompassing recommendation of accessories and complementary purchases.
Maintained records related to sales, returns and inventory availability.
Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
Maintained organized, presentable merchandise to drive continuous sales.
Worked alongside retail representatives to boost sales by enhancing product presentations and advertising collateral.
Engaged with customers to effectively build rapport and lasting relationships.
Worked with sales team to collaboratively reach targets, consistently meeting or exceeding personal quotas.
Evaluated inventory and delivery needs, optimizing strategies to meet customer demands.
Liaised with customers and recommended specific products and specials, aligning with individual needs, requirements and specifications.
04/2017 to 10/2017
Lead Sales AssociateCompany Name – City, State,
Provided exceptional customer service to foster client loyalty and satisfaction.
Implemented new marketing initiatives to drive sales and improve overall performance.
Promoted brand awareness and utilized networking to increase brand development.
Monitored sales team performance and provided constructive feedback.
Reported sales data to upper management as directed.
Informed customers of promotions to increase sales productivity and volume.
Completed efficient store resets to prepare store for special promotions and seasonal updates.
Greeted customers and offered assistance with selecting merchandise, finding accessories and completing purchases.
Trained new employees on customer service, money handling and organizing strategies.
Maintained optimal financial controls by following loss prevention procedures and protecting cash assets.
Generated advertising brochure for vendor use.
Education
Expected in to to
High School Diploma: Chatham Academy - Chicago, IL, GPA: Status -
Expected in to to
: Computer Engineering Kennedy King College - Chicago, IL, GPA: Status -
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