french creole interpreter resume example with 14+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Passionate, dedicated and patient-focused with a calm disposition pursuing an entry level position as a staff nurse. Practices professional nursing as a registered nurse within the legal and ethical framework established by the Connecticut Nurse Practice Act and the American Nurses Association Scope and Standards for Nursing Practice and Code for Nurses.
Possess the knowledge and skills necessary to assess health needs of patients and to perform nursing care in a safe, caring manner.
Skills
SOFT SKILLS
Attitude and confidence.
Communication.
Teamwork.
Professionalism.
Empathy.
Strong work ethic.
Flexibility.
Interpersonal Relations.
HARD SKILLS
Checking and monitoring vital signs
Patient and family education
Patient safety
Critical thinking and problem solving
Technology skills (MS Office, Medical Record, Excel)
Work History
French/Creole Interpreter, 02/2009 to Current Nextiva – Washington, DC,
Interpreter French/Creole Haitian speaking customers to understand requirements, and provide exceptional interpreting service
Followed quality standards and procedures to minimize errors and maximize customer satisfaction
Interpreter and reads out court documents at depositions and hearings between parties. Provides interpreting services to party that is presently engaged in litigation
Translates legal documents including terminologies from original language to English
Health Care at home: Nurturing Families Network Home Visiting Program. Program created to meet needs of first-time parents facing challenges of parenthood by enhancing their strengths, providing education and creating community connections
Accompanies state-appointed attorneys to prison and interprets or translates communication from convicts
Translated company's guidelines, policies, memorandum, circulars, contracts, agreements, and other legal documents. Worked with customers to understand requirements while advocating to provide exceptional interpreting service
Attending interactive courses with clients such as Connecticut Pretrial Alcohol Education Program, Foster Care License training
Worked with Department of Children and Family on report child abuse and neglect investigation, on placement/removal of children, Community Health Resources to resolve culture issues, improve operations and provide exceptional customer service
Worked with Department of Social Services: Elderly protective services in responding to reports of maltreatment and devise plan of care aimed at fostering safety while preserving person's right of self-determination
Technical Support Representative, 04/2000 to 09/2002 Tech-Aid/ Northeast Utilities – City, STATE,
Managed projects designed to enhance energy efficiency for Conservation & Load Management. Provide technical support for Tracking Systems of Project Management Reports
Managed and distributed work to fifteen Project Administrators in central region and monitor budget expenditures
Analyze and troubleshoot departmental report generator programs and Increased sales by ten percent
Accomplishments:
Revamped tracking reports utilizing Excel, which provides more accurate accounting of expenses against budget goals
Consistently manage projects on time and within budget. Provided input to enhance Information Technology operations efficiency
Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns
Education
Associate of Science: Registered Nurse, Expected in 04/2019 to Goodwin College - East Hartford, CT GPA: Status -
Dean's List Spring 2015
Bachelor of Science: Management Information Systems, Expected in 07/1999 to City University of New York - New York, NY GPA: Status -
Dean's List Spring 2015
Associate of Science: Computer Information Systems, Expected in 03/1997 to New York Technical College - Brooklyn, NY, GPA: Status -
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