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french creole interpreter resume example with 14+ years of experience

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Jessica Claire
Montgomery Street, San Francisco, CA 94105 (555) 432-1000, resumesample@example.com
Professional Summary

Passionate, dedicated and patient-focused with a calm disposition pursuing an entry level position as a staff nurse. Practices professional nursing as a registered nurse within the legal and ethical framework established by the Connecticut Nurse Practice Act and the American Nurses Association Scope and Standards for Nursing Practice and Code for Nurses.

Possess the knowledge and skills necessary to assess health needs of patients and to perform nursing care in a safe, caring manner.

Skills

SOFT SKILLS

  • Attitude and confidence.
  • Communication.
  • Teamwork.
  • Professionalism.
  • Empathy.
  • Strong work ethic.
  • Flexibility.
  • Interpersonal Relations.

HARD SKILLS

  • Checking and monitoring vital signs
  • Patient and family education
  • Patient safety
  • Critical thinking and problem solving
  • Technology skills (MS Office, Medical Record, Excel)
Work History
02/2009 to Current French/Creole Interpreter Nextiva | Washington, DC,
  • Interpreter French/Creole Haitian speaking customers to understand requirements, and provide exceptional interpreting service
  • Followed quality standards and procedures to minimize errors and maximize customer satisfaction
  • Interpreter and reads out court documents at depositions and hearings between parties. Provides interpreting services to party that is presently engaged in litigation
  • Translates legal documents including terminologies from original language to English
  • Health Care at home: Nurturing Families Network Home Visiting Program. Program created to meet needs of first-time parents facing challenges of parenthood by enhancing their strengths, providing education and creating community connections
  • Accompanies state-appointed attorneys to prison and interprets or translates communication from convicts
  • Translated company's guidelines, policies, memorandum, circulars, contracts, agreements, and other legal documents. Worked with customers to understand requirements while advocating to provide exceptional interpreting service
  • Attending interactive courses with clients such as Connecticut Pretrial Alcohol Education Program, Foster Care License training
  • Worked with Department of Children and Family on report child abuse and neglect investigation, on placement/removal of children, Community Health Resources to resolve culture issues, improve operations and provide exceptional customer service
  • Worked with Department of Social Services: Elderly protective services in responding to reports of maltreatment and devise plan of care aimed at fostering safety while preserving person's right of self-determination
04/2000 to 09/2002 Technical Support Representative Tech-Aid/ Northeast Utilities | City, STATE,
  • Managed projects designed to enhance energy efficiency for Conservation & Load Management. Provide technical support for Tracking Systems of Project Management Reports
  • Managed and distributed work to fifteen Project Administrators in central region and monitor budget expenditures
  • Analyze and troubleshoot departmental report generator programs and Increased sales by ten percent

Accomplishments:

  • Revamped tracking reports utilizing Excel, which provides more accurate accounting of expenses against budget goals
  • Consistently manage projects on time and within budget. Provided input to enhance Information Technology operations efficiency
  • Conferred with vendors to obtain replacement hardware or software and escalate more complex concerns
Education
Expected in 04/2019 to to Associate of Science | Registered Nurse Goodwin College, East Hartford, CT GPA:
Status -
  • Dean's List Spring 2015
Expected in 07/1999 to to Bachelor of Science | Management Information Systems City University of New York, New York, NY GPA:
Status -
  • Dean's List Spring 2015
Expected in 03/1997 to to Associate of Science | Computer Information Systems New York Technical College, Brooklyn, NY, GPA:
Status -

Volunteer: Habitat for Humanity

Licensure

Registered Nurse, Connecticut Board of License

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Resume Overview

School Attended

  • Goodwin College
  • City University of New York
  • New York Technical College

Job Titles Held:

  • French/Creole Interpreter
  • Technical Support Representative

Degrees

  • Associate of Science
  • Bachelor of Science
  • Associate of Science

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