LiveCareer-Resume

freelancer resume example with 14+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Executive Summary

I have 8 years' experience of management, implementation and maintenance as well as a broad range of skills that I bring to every project, including management experience in:

- Third-party and vendor management

- IT recruitment

- Business process outsourcing BPO

- Training management

- Compensation and benefits.

Industry experience consists of B2G, IT services consulting, banking and government. Able to cope with all kinds of dynamic situations in a professional and cooperative manner, always striving for the best results Seeking a position in HR Management with a reputable company requiring a specialist with considerable career experience and effective negotiation and communication skills to ensure great performance levels, With an opportunity of not only providing the company with great staff but also in creating an environment that ensures employee satisfaction and magnificent goals achievements.

Highlights
  • Labor and social insurance law
  • IT Recruitment
  • Issue Tracking
  • HRM
  • Resource Management
  • Project Management
  • Schedule Management/Tracking
  • Training Management
Accomplishments

Certificate of Appreciation - Central Statistics Bureau, Kuwait

Experience
Freelancer, 01/2015 - Current
, ,
  • HR Specialist Freelance position acting as HR Specialist contract with Cairo-based financial and accounting consulting firm during a period of rapid growth and change, Services provided internally and customer-facing., Duties included:
  • Dealing with employees and clients queries, efficiently and confidentially.
  • Handling HR Operations: Generating all kinds of letters.
  • Designing forms and formats required for daily operations.
  • Developing Job Specifications for advertisements / job postings.
  • Develop, review, update and administer any of the company's employee benefits programs.
  • Communicate with employees in regards to individual salary and deduction considerations.
  • Assist employees with general response to compensation & benefit inquiries
  • Updating employees' data.
  • Maintaining and updating CV data bank of experienced and fresh candidates.
  • Follow up with employees to update leave and attendance records before 25th of each month.
  • Matching payroll verifications with company policy and Labor Law by helping payroll accountants to generate the monthly payroll path.
  • Assisted our clients in developed salary ranges for all employee grades.
  • Assisted our clients in conducting Job Analysis and Job Evaluation with HAY Group and introducing the new grading structure of the company.
  • Study the current HR processes for our clients and assistance HR Team to re-engineer and document HR processes based on key principles.
  • Coordinating with governmental representatives (Social insurance/ Labor office) for implementing the Egyptian law/ rules.
  • Revise & Update HR policy to match with Egypt Labor Law, Social Insurance Law and their new regulations.
IT Consultant, Project Coordinator, 07/2010 - 10/2014
Ami Expeditionary Healthcare City, ,

Collaboration with other team members to ensure the success of day-to-day projects as well as track and respond to positive and negative trends in project support, Work closely with the PMO and HR manager, Duties included: - Assist with the day-to-day efficient operation of the HR office in absence and holiday recording system, Administer all paperwork related to HR, Handled all project trainings initiative including; setting the plan & budget, training needs analysis for all project members and selecting & monitoring training vendors, Managed all IT recruitment activities, requests, and review applicants to evaluate if they meet the position requirements, Assist the HR manager with the development and maintenance of HR business plan and policies for outsourcing staff. - Co-manage RFP and RFT with IT purchasing for all procurements to meet short- and long-term plan objectives. - SOW and SLA Coordination for the different contractors and suppliers. - Monitor and managing daily program, project output and quality. - Co-ordinate with development team and UNDP project teams regularly. - Manage projects with external vendor dependencies. - Constantly monitor system dashboard to respond quickly to late and unassigned projects.

System Administrator, 04/2007 - 07/2010
ATG City, ,

Provided customers and partners with in-depth technical assistance in the use of products and solutions. - Worked with sales and professional services teams to ensure customer satisfaction. - Provided project support. - Understanding of scope of work and troubleshooting problems to a point of problem isolation. - 24/7 Support operations employee scheduling.

Trainee (Junior Help Desk Support), 01/2007 - 04/2007
NT Solutions City, ,

Setting up new users' accounts and profiles and dealing with password issues resolve problems related to computer hardware, operating system, software, network and printers.

Education
Mini MBA: Business Administration, Expected in 2010
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University Of Missouri State - MO, MO
GPA:
Status -

Diploma in Business, Management and HR.

Bachelor's: Commerce, Foreign Trade , Expected in 2006
-
Advanced Academy - Giza,
GPA:
Status -
Workshop and Training

Workshops:

IRC US Embassy: Recruitment & Selection Process

HCC: Compensation & Benefits Workshop


Training:

The World Bank: Raising Security Awareness Training

SECC Egypt: Software Project management training

PMI Accredited Training PM House: PMP 5th (40 Hr.)

,
Languages

Bilingual Arabic/English

Memberships

Member, syndicate of commercial professions, Since 2008

Skills
  • Software: Office 365, SharePoint, Microsoft Project, Basic knowledge of Wordpress / Photoshop / Lightroom.
  • Personal: Self-Confidence, Quick Learner, Ability to work in a team and working in shifts.

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Resume Overview

School Attended

  • University Of Missouri State
  • Advanced Academy

Job Titles Held:

  • Freelancer
  • IT Consultant, Project Coordinator
  • System Administrator
  • Trainee (Junior Help Desk Support)

Degrees

  • Mini MBA
  • Bachelor's

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