I have 8 years' experience of management, implementation and maintenance as well as a broad range of skills that I bring to every project, including management experience in:
- Third-party and vendor management
- IT recruitment
- Business process outsourcing BPO
- Training management
- Compensation and benefits.
Industry experience consists of B2G, IT services consulting, banking and government. Able to cope with all kinds of dynamic situations in a professional and cooperative manner, always striving for the best results Seeking a position in HR Management with a reputable company requiring a specialist with considerable career experience and effective negotiation and communication skills to ensure great performance levels, With an opportunity of not only providing the company with great staff but also in creating an environment that ensures employee satisfaction and magnificent goals achievements.
Certificate of Appreciation - Central Statistics Bureau, Kuwait
Collaboration with other team members to ensure the success of day-to-day projects as well as track and respond to positive and negative trends in project support, Work closely with the PMO and HR manager, Duties included: - Assist with the day-to-day efficient operation of the HR office in absence and holiday recording system, Administer all paperwork related to HR, Handled all project trainings initiative including; setting the plan & budget, training needs analysis for all project members and selecting & monitoring training vendors, Managed all IT recruitment activities, requests, and review applicants to evaluate if they meet the position requirements, Assist the HR manager with the development and maintenance of HR business plan and policies for outsourcing staff. - Co-manage RFP and RFT with IT purchasing for all procurements to meet short- and long-term plan objectives. - SOW and SLA Coordination for the different contractors and suppliers. - Monitor and managing daily program, project output and quality. - Co-ordinate with development team and UNDP project teams regularly. - Manage projects with external vendor dependencies. - Constantly monitor system dashboard to respond quickly to late and unassigned projects.
Provided customers and partners with in-depth technical assistance in the use of products and solutions. - Worked with sales and professional services teams to ensure customer satisfaction. - Provided project support. - Understanding of scope of work and troubleshooting problems to a point of problem isolation. - 24/7 Support operations employee scheduling.
Setting up new users' accounts and profiles and dealing with password issues resolve problems related to computer hardware, operating system, software, network and printers.
Diploma in Business, Management and HR.
IRC US Embassy: Recruitment & Selection Process
HCC: Compensation & Benefits Workshop
The World Bank: Raising Security Awareness Training
SECC Egypt: Software Project management training
PMI Accredited Training PM House: PMP 5th (40 Hr.)
Member, syndicate of commercial professions, Since 2008
Date of birth: 20 April 1985
Marital status: Single
Military status: Exempted
Hobbies: Reading, Internet Surfing, Cycling and photography.
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