files and paperwork resume example with 1+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) XXX-1000
Cell:
resumesample@example.com
:
Professional Summary
Reliable employee seeking [Job Title] position. Offering excellent communication and good judgment. Enthusiastic [Job Title] eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Clear understanding of [Task] and training in [Skill]. Motivated to learn, grow and excel in [Industry]. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Experienced customer service with over 11 plus years of experience in customer service. Excellent reputation for resolving problems and improving customer satisfaction.
Accomplishments
Documented and resolved customer complaint on a staff memeber.who was being disrepectful, which led to the manager terminating the emyploee.
Supervised team of 15 staff members.
Skills
Field consulting
Compliance reviews
Pre-sales support
Lifecycle management
Technical consulting
Consultative sales techniques
Critical Thinking
Multitasking Abilities
Data Entry
Decision Making
Dependable and Responsible
Interpersonal Communication
Analytical and Critical Thinking
Teambuilding
Flexible and Adaptable
Work History
Files and Paperwork, 12/2021 to Current American Dining Creations – Endicott, NY,
Provided technical troubleshooting and problem solving for clients with installed equipment or system issues.
Recommended changes, improvements or enhancements in products to product development team based on customer feedback.
Attended trade shows and seminars to promote products and network with industry contacts.
Prepared cost estimates and bid documents by studying customer RFPs and consulting with project managers.
Gained customer acceptance by demonstrating cost reductions and operations improvements.
Identified sales opportunities by assessing environment and devising and implementing winning strategy.
Managed technical integration, systems engineering program management, customer support and program management.
Worked flexible hours; night, weekend, and holiday shifts.
Demonstrated respect, friendliness and willingness to help wherever needed.
Carried out day-day-day duties accurately and efficiently.
Performed duties in accordance with applicable standards, policies and regulatory guidelines to promote safe working environment.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Developed and maintained courteous and effective working relationships.
Maintained excellent attendance record, consistently arriving to work on time.
Customer Service Cashier, 06/2020 to 03/2021 Gordon Food Service – Nashua, NH,
Resolved customer complaints and maintained clean and tidy checkout area.
Enabled customers to feel welcomed, important and appreciated by answering questions about products sold throughout store.
Maintained customer satisfaction with quick and professional handling of product returns.
Handled approximately daily credit and cash transactions for customers with accuracy and speed.
Counted money in drawers at beginning and end of each shift.
Maintained reports of transactions and greeted customers when entering and leaving establishment.
Processed accurate and efficient sales and return transactions to facilitate customer satisfaction.
Performed cash, card and check transactions to complete customer purchases.
Operated cash register to record transactions accurately and efficiently.
Used POS system to enter orders, process payments and issue receipts.
Warehouse Package Handler, 01/2020 to 11/2020 FedEx – City, STATE,
Checked products for damage or other issues before packing into boxes.
Assembled, sealed and loaded packages into correct trucks.
Followed verbal and written instructions to properly move and ship products.
Used hand-held scanners and physical logs to accurately track item movements.
Inspected incoming and outgoing shipments to verify accuracy and prevent errors.
Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
Removed jams and unblocked conveyor system to maintain flow of goods.
Prepared pallets of boxes for easy transportation between customer and storage locations.
Read production orders, work orders, shipping orders and requisitions to determine items to be moved, gathered or distributed.
Prevented load shifting or damage by using bracing and strapping techniques.
Removed debris and hazardous materials from packing area to avoid contamination.
Informed purchasing team of missing or damaged items immediately when unloading and receiving.
Handled inventory control and cycle counting procedures.
Education
High School Diploma: , Expected in to Premier Charter High School - Midland Texas, GPA: Status -
GED: , Expected in 09/2014 to Midland College - Midland, TX GPA: Status -
Additional Information
I am a very hard working person. i love to put a smile on peoples faces. I have been doing customer service for 11 plus years.
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