I have only worked at Waffle House. I've worked at Waffle House since September, 2011. At Waffle House I've learned a number of important life skills such as teamwork, responsibility, importance of patience, and so many more.
I have also been a member of the Madison County High School Color Guard. We won the 2011 United States Scholastic Band Association National Championship award at the AAAA Competition in Allentown, PA. Color Guard has also taught me a number of leadership skills as well as knowing how to work as a team.
Maintained knowledge of current menu items, garnishes, ingredients and preparation methods. Delivered exceptional service by greeting and serving customers in a timely, friendly manner. Effectively communicated with kitchen staff regarding customer allergies, dietary needs and other special requests. Consistently adhered to quality expectations and standards. Routinely cleaned table settings, glassware, counters, floors, storage areas and service refrigerators. Effectively used items in stock to decrease waste and profit loss. Continually kept floor clear of debris. Maintained a professional tone of voice and words at all times, including during peak rush hours. Promoted and endorsed the company to bring in new business. Facilitated prompt and accurate seating and service of all guests. Greeted guests and communicated about wait time. Routinely checked menus to verify they were current and clean. Welcomed and acknowledged all guests in a friendly, service-oriented manner. Actively complied with all health department regulations and rectified issues immediately. Maximized table turns and rotated seating for maximum guest satisfaction. Regularly cleaned host stand. Quickly and thoroughly swept and mopped floors, removed trash and cleaned and stocked restrooms. Hand-washed dishes and glassware thoroughly. Operated and maintained cleaning equipment and tools, including the dishwasher and hand wash stations. Sprayed all racked items with hot water to loosen and remove food residue. Assisted servers and dining room hosts and quickly responded to guests' needs. Provided high quality service. Greeted guests in a pleasant and courteous manner. Supported other areas of the restaurant as necessary, such as setup, cleanup, prep work and equipment maintenance. Maintained an accurate wait list.
I am currently in High School, but I will be graduating in May of this year.
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