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escort resume example with 12+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Goal

To advance my career within the Department of Veterans Affairs or similar departments that will allow me to showcase my current skills and knowledge as it pertains to providing current and future Veterans with services to better sustain their wellbeing. My certifications in Privacy and HIPPA, Prevention and Management of Disruptive Behavior, Customer Service Fundamentals and Customer Focused Interaction align me to better service Veterans that are seeking emergency services and high volume crisis situations.

Skills
  • Courteous demeanor
  • Fire Safety and Prevention
  • Strong organizational skills
  • Elected Safe Patient Handling Coordinator
  • Sharp problem solver
  • VA Privacy and Information Security Awareness
  • Seasoned in conflict resolution
  • Customer Advocacy
  • Top sales performer
  • Adaptive team player
  • Active listening skills
  • Energetic work attitude
Accomplishments
Shadowed five volunteers to become escorts in the customer service department. Shadowed six RN's to help them understand where the diagnostics clinics are. Selected to become "Safe Patient Handling" coordinator for customer service. Completed VA Privacy and Information Security Awareness and Rules of Behavior. Received Certificate of Achievement upon completion of Civility, Respect and Engagement in the Workplace (CREW). Requested to assume the duties of dispatcher during the evening surge of calls. Received praises from external customers for outstanding customer service.
 
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Education and Training
Bachelor of Science: Emergency Mangangement, Expected in 2018
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Arkansas Tech - West Memphis, AR
 GPA:
Status -
Bachelor of Science: , Expected in
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- ,
GPA:
Status -
: , Expected in 2017
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Veteran Affairs Medical Center - Memphis , Tenn
 GPA:
Status - Mastery Certification of Completion
Experience
Escort, 04/2015 - Current
 Veterans Health Administration – Adrian, MI,

Answer questions of Veterans entering the premises to increase customer satisfaction of building navigation. Transports hundreds of patients per month to different appointments throughout the VA. Trained seven volunteers and five RN's how to safely use equipment for transport. Share collateral duties as a dispatcher when supervisor is not available. 
Petty Officer in charge, 02/2007 - 07/2010
 United States Navy – City, STATE, Trained five new employees quarterly. Facilitated classes and other specific sessions related to loss prevention and conflict resolution. Addressed 20 website inquiries per day, converting 15 into renewal customers. Resolved product issues and shared benefits of new technology.
Customer service repressive, 2004 - 04/2008
 Fred Mr – City, STATE, Resolved product issues and shared benefits of new technology. Worked as a team member performing cashier duties, product assistance and cleaning. Cross-trained and provided back-up for other customer service representatives when needed. Developed highly empathetic client relationships and earned reputation for exceeding sales goals.

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Resume Overview

School Attended

  • Arkansas Tech
  • Veteran Affairs Medical Center

Job Titles Held:

  • Escort
  • Petty Officer in charge
  • Customer service repressive

Degrees

  • Bachelor of Science
  • Bachelor of Science

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