To advance my career within the Department of Veterans Affairs or similar departments that will allow me to showcase my current skills and knowledge as it pertains to providing current and future Veterans with services to better sustain their wellbeing. My certifications in Privacy and HIPPA, Prevention and Management of Disruptive Behavior, Customer Service Fundamentals and Customer Focused Interaction align me to better service Veterans that are seeking emergency services and high volume crisis situations.
Answer questions of Veterans entering the premises to increase customer satisfaction of building navigation. Transports hundreds of patients per month to different appointments throughout the VA. Trained seven volunteers and five RN's how to safely use equipment for transport. Share collateral duties as a dispatcher when supervisor is not available.
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