entrepreneur resume example with 11+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
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Summary
Business owner with exemplary skills in customer service and employee management. Energetic with engaging personality and service-driven background. Working first as an office assistant and then transitioning to a business owner in a customer service based business. Focused, enthusiastic and offering highly effective skills in client rapport. Demonstrating sound judgement and knowledge of employee coaching and mentoring. Hardworking and reliable, highly organized, proactive and punctual with team-oriented mentality.
Skills
Schedule management
Program coordination
Supervision and training
Customer retention
Employee development
Sound judgment
Problem resolution
Customer acquisition
Team development
Cost analysis and savings
Experience
Entrepreneur, 06/2018 - Current Self-employed – City, STATE,
Worked closely with students in 3rd-10th grade, helping to develop math and essay writing skills.
Significant grade improvements. Students who were receiving failing grades typically saw improvement in grades within 2 weeks.
Met with parents and guardians on regular basis to deliver progress reports and discuss areas for further improvement.
Developed training materials, such as handouts, study materials and quizzes.
Collaborated with students to identify educational goals and initiated strategies to keep plans on track.
Provided test preparation support for routine, high school examinations and finals.
Prepared for tutoring appointments by learning about key topics and planning out structured activities.
Assisted students in finding useful study methods to enhance academic performance.
Instructed students from diverse socio-economic backgrounds to help to improve writing skills and excel in school.
Quizzed students on learning materials and used special techniques to help in subject matter recall.
Provided one-on-one customized tutoring instruction for students.
Creating comfortable tutoring environment conducive to learning.
Assessed student progress at each session, making recommendations that increased effectiveness of tutoring and lessons.
Enabled students to improve reading and writing skills through effective teaching of comprehension tactics.
Built student self-confidence by working through stages of math concepts and using positive reinforcement techniques.
Helped students with subject knowledge as well as general abilities in learning, studying and retaining information.
Provided one-on-one tutoring sessions in math and writing, which helped improve test scores from D to B on average.
Identified and removed obstacles keeping students from learning, helping to effectively complete homework tasks on time.
Assisted students of all skill levels with understanding and exceling in math, history and writing studies.
Offered last-minute tutoring to pupils prior to examinations.
Worked with pupils to identify learning style and select appropriate teaching methods.
Communicated with teachers to provide students with comprehensive support.
Coordinated with parents and educators to schedule sessions and develop tutoring strategies.
Reviewed, evaluated and marked assignments and examinations.
Entrepreneur, 03/2013 - Current Self-employed – City, STATE,
Supported customers with individualized support and broad knowledge of company products to bring targeted services to individuals with varying needs.
Received underwriting approvals after accurately completing applications for insurance coverage.
Diminished project lags by effectively training employees on best practices and protocols.
Increased data collection accuracy by recording client account information with zero discrepancies.
Provided quick turnaround time when customers called with questions, usually within 12 hours.
Coordinated appointments and consultations with clients to identify individual needs and gain better understanding of overall financial situations.
Delivered effective, informative financial presentations to large groups in effort to build lucrative client base and improve customers' financial well-being.
Engaged customers and provided high level of service by carefully explaining details about documents.
Improved office operations continually by maintaining records, tracking data and promoting internal communications.
Analyzed customer needs and provided best options, upselling products and services.
Reduced financial discrepancies by accurately resolving billing issues while processing applications and cancellations.
Drove client retention by increasing savings opportunities and identifying premium discounts.
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