electronics resume example with 7+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
College student and guest service manager who strives for perfection, and reaches greatness along the way. Extensive experience in customer service which is aided by bubbling personality. I take pride in leading my team to strive in their positions and push towards creating a friendly, but focused, work environment for them.
Skills
Customer Service
Shift Management
Opening/Closing Out Registers
Team Player
Upselling techniques
Stocking
Setting up planograms
POS systems knowledge
Returns
Logistic Scans
Computer literate
Skilled problem solver
Work History
08/2014 to 06/2015
ElectronicsEuromoney – New York City, NY,
Main Duties:
Servicing any guest on whatever they desire, whether it's finding an item or selling them expensive merchandise (while trying to attach and expand the store's profit).
Management of both the Toys and Electronics section through a task we call "zoning".
Restocking of misplaced or returned merchandise.
Any other special tasks assigned by management, such as helping with sales planners or setting up planograms.
Accomplishments:
Won team member of the month three times.
Won 'best newcomer' award - December 2014
Highest Attachment Accessory Rate (AAR) of all team members throughout my entire time at the Matthews Target store.
03/2013 to 08/2013
Staff WriterNorthwest By Southern Hospitality – Corvallis, OR,
Main Duties:
Wrote articles, editorials, and various pieces for a published newspaper.
Interviewed others in order to seek information for later use.
Researched using both books and the internet to collect information.
Sold ads for the paper.
Interacted with several team members to ensure the success the of publication.
Accomplishments:
Was published several times in the paper.
06/2015 to Current
Guest Service ManagerTarget – City, STATE,
Main Duties:
Responsible for keeping all team members in the front end (cashiers, guest service team members, cafe workers, and cart attendants) organized, motivated, and focused.
Opening and closing registers at the beginning or end of every day. This taste required immense focus and responsibility, considering I was handing large amounts of money.
Providing any guest who needed further assistance beyond a team member with kind and swift help.
Troubleshooting any failing devices, such as the photo lab printers, registers, registry computers, etc.
Keeping the front checkout lanes from getting backed up.
Pushing front end team members to sell "red-cards" in order to meet the store's daily and weekly quota.
Education
Expected in 2014 to to
High School Diploma: Butler High School - Matthews, NC GPA: Status -
Expected in Current to to
Bachelor of Arts: University of North Carolina - Charlotte - Charlotte, North Carolina GPA: Status - Current GPA : 3.96
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