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Electronics Resume Example

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ELECTRONICS
Professional Summary
College student and guest service manager who strives for perfection, and reaches greatness along the way. Extensive experience in customer service which is aided by bubbling personality. I take pride in leading my team to strive in their positions and push towards creating a friendly, but focused, work environment for them.
Skills
    • Customer Service
    • Shift Management
    • Opening/Closing Out Registers
    • Team Player
    • Upselling techniques
    • Stocking
    • Setting up planograms
    • POS systems knowledge
  • Returns
  • Logistic Scans 
  • Computer literate
  • Skilled problem solver
Personal Information
I am a dedicated college student who has been working in retail now for two years. I started as an associate, but I am now a manager. I am very kind, soft spoken, and find immense pleasure in being able to assist customers and meet their needs. I have always seen myself as a leader, whether it be among peers or even my own family. This quality shines while I am at work, where I am responsible for keeping dozens of team members on point through my shift.
Work History
Electronics, 09/2014 to 07/2015
Target – Matthews, NC

Main Duties:

  • Servicing any guest on whatever they desire, whether it's finding an item or selling them expensive merchandise (while trying to attach and expand the store's profit).
  • Management of both the Toys and Electronics section through a task we call "zoning".
  • Restocking of misplaced or returned merchandise.
  • Any other special tasks assigned by management, such as helping with sales planners or setting up planograms. 


Accomplishments:

  • Won team member of the month three times.
  • Won 'best newcomer' award - December 2014
  • Highest Attachment Accessory Rate (AAR) of all team members throughout my entire time at the Matthews Target store.

Staff Writer, 04/2013 to 09/2013
Sun Sentinel Newspaper – Fort Lauderdale, FL

Main Duties: 

  • Wrote articles, editorials, and various pieces for a published newspaper.
  • Interviewed others in order to seek information for later use.
  • Researched using both books and the internet to collect information.
  • Sold ads for the paper.
  • Interacted with several team members to ensure the success the of publication.

  Accomplishments:

  • Was published several times in the paper.
Guest Service Manager, 07/2015 to Current
Target – Charlotte, North Carolina

Main Duties:

  • Responsible for keeping all team members in the front end (cashiers, guest service team members, cafe workers, and cart attendants) organized, motivated, and focused.
  • Opening and closing registers at the beginning or end of every day. This taste required immense focus and responsibility, considering I was handing large amounts of money.
  • Providing any guest who needed further assistance beyond a team member with kind and swift help.
  • Troubleshooting any failing devices, such as the photo lab printers, registers, registry computers, etc.
  • Keeping the front checkout lanes from getting backed up.
  • Pushing front end team members to sell "red-cards" in order to meet the store's daily and weekly quota.

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Education
High School Diploma: 2014
Butler High School - Matthews, NC
Bachelor of Arts: Current
University of North Carolina - Charlotte - Charlotte, North Carolina
Current GPA : 3.96
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Resume Overview

Companies Worked For:

  • Target
  • Sun Sentinel Newspaper

School Attended

  • Butler High School
  • University of North Carolina - Charlotte

Job Titles Held:

  • Electronics
  • Staff Writer
  • Guest Service Manager

Degrees

  • High School Diploma : 2014
    Bachelor of Arts : Current

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