Electronics Clerk Resume Example
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ELECTRONICS CLERK
Summary
Motivated retail professional with strong sales, customer service and problem-solving abilities. Skilled at selling a wide array of products and able to learn new information quickly to maximize contributions and respond to changing customer preferences. Desire to apply expertise to new role with Target and make lasting positive impact on business operations.
Skills
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Experience
11/2019 to Current
Electronics ClerkMeijer, Inc. － Okemos , MI
- Stocked shelves and supplies and organized displays to focus customer attention on specific items.
- Recommended merchandise to customers based on needs and preferences.
- Readied merchandise for sales floor by marking items with identifying codes and accurate pricing.
- Observed customer behaviors to identify security threats and escalate concerns to supervisors.
- Stayed up to date on store promotions, payment policies and security practices.
- Demonstrated products to customers, discussed features and redirected objections to capture sales.
- Educated customers on product and service offerings.
- Performed floor moves, merchandising, display maintenance and housekeeping to keep sales areas well-stocked, organized and current.
- Unboxed new merchandise and restocked shelves in appealing and organized arrangements to promote items.
- Improved operations by working with team members and customers to find workable solutions.
- Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
- Provided excellent service and attention to customers when face-to-face or through phone conversations.
- Recognized by management for providing exceptional customer service.
- Improved customer satisfaction by finding creative solutions to problems.
09/2018 to 03/2019
Assistant Deli ManagerGpm Investments － Flemingsburg , KY
- Received new inventory and rotated stock by dates to keep items fresh and usable.
- Worked with customers placing large or specialized orders, providing samples and recommendations and responding to requests.
- Used mental math and available tools to total materials needed, costs and payment due quickly and efficiently.
- Prepared orders by slicing, weighing, packaging and pricing meats and cheeses.
- Assessed customer needs, including food allergies and suggested additional menu items as appropriate.
- Gave exceptional customer service to all guests, including during peak business periods, which resulted in increased sales and 22% boost in revenues.
- Cross-trained in Deli and Bakery positions to support team and help meet all customer needs.
- Answered telephone inquiries about available menu items, products and services and delivered appropriate information so customers could make valid choices.
- Maintained work areas by cleaning surfaces, equipment and floors, removing trash and providing machinery upkeep.
- Created aesthetically pleasing food arrangements for special orders and party trays.
- Communicated effectively with deli counter customers to answer questions and make recommendations.
- Prepared for busy periods by organizing ingredients and restocking supplies for expected loads.
- Stayed calm and professional in all situations and resolved conflicts to customer satisfaction.
- Updated displays, cases and other customer-facing areas to increase sales of special items.
- Protected food from spoilage by properly storing in freezer and refrigerator.
- Maintained work areas in clean, neat and sanitized manner to reduce potential for illness or injury.
- Closely adhered to food safety and sanitation procedures established by company and regulatory agencies.
08/2016 to 09/2018
Front End ClerkHy-Vee － Worthington , MN
- Received and processed payments, handed out change and provided receipts.
- Promoted store cards and special programs and helped customers complete paperwork.
- Handled customer problems with knowledgeable, speedy and friendly service.
- Maintained neat and well-organized front check-out and reception areas.
- Assisted customers based on currently available product, promotional and policy information.
- Explained store policies to customers during checkout, which resulted in fewer complaints to customer service desk.
- Communicated effectively with members of public in often crowded and noisy environments.
- Helped customers complete purchases, including processing payments and bagging items.
- Pleasantly helped customers by finding requested items, boosting store revenues and improving retention rates.
- Assisted customers by carrying packages and bags and securing purchases in vehicles.
- Updated signage to reflect current prices and help promote target merchandise.
Education and Training
12/2017
High School DiplomaDouglas County High School － City, State
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Resume Overview
School Attended
- Douglas County High School
Job Titles Held:
- Electronics Clerk
- Assistant Deli Manager
- Front End Clerk
Degrees
- High School Diploma
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