ecommerce resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
I managed and successfully started two small bussiness on my own. I'm great at multitasking.. taking orders .. being a leader or a follower .. I'm creative ..hard working ..and loyal.. I'm a problem solver .. and a team player! I have 20 years in bartending and serving .. 23 years in raising kids and when my children were grown I became a nanny .. I feel I'd be an astute yo any company..
Experience
07/2017 to Current
Ecommerce Kroger – Fishers, IN,
Executed updated marketing plans to increase branding exposure, customer traffic and sales.
Strategized approaches to meet objectives and capitalize on emerging opportunities.
Executed optimal sales strategies to achieve commercial goals for all markets.
Directed preparation of marketing collateral, including descriptions, photographs and copy for print and digital needs.
Balanced organizational objectives against customer satisfaction and profit demand to create optimal pricing strategies.
Leveraged industry trends and competitive analyses to improve marketing campaign performance.
Captured new customers by optimizing business strategies and launching products to diversify offerings.
Generated new [Type] business by developing special projects for existing and prospective customers.
05/2017 to Current
Bar Manager Marriott International – Alpharetta, GA,
Supported servers by preparing specialty drinks for patrons in all areas of establishment.
Worked with management to plan and implement special events to boost customer numbers and profits.
Planned and updated menus to capitalize on changing trends in customer preferences.
Strengthened financial controls to prevent theft and lost funds, maintaining highly accurate registers with balanced accounts.
Pursued training opportunities to advance mixology knowledge and refine understanding of beer, wine and liquor, better serving bar customers with current expertise.
Resolved escalated customer complaints quickly to maximize satisfaction and bar loyalty.
Collected food, wine and appetizer orders from patrons and promoted upsell items.
Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
Enhanced profits by improving oversight of inventory use and strategically increasing costs of select menu items.
Devised innovative strategies for increasing bar revenue by introducing new concepts and signature drinks, developing promotions and creating customer engagement events.
Collected and polished glassware, keeping adequate stock for expected customer loads.
Managed customer service by training staff, overseeing operations and resolving issues quickly.
Improved customer base [Number]% through engaging in friendly chat with [Number] customers daily.
Increased bar revenue [Number]% by advertising featured cocktails through [Action] and [Action].
Promoted optimal beverage stock by monitoring monthly inventory and partnering with owner for corrective action planning to reduce expenses.
Created list of signature items to increase overall revenue.
Prepared over [Number] mixed drinks and poured wine, beer and nonalcoholic beverages for average of [Number] patrons per shift.
Mitigated health risks and reduced safety hazards by preparing drink items consistently, creating cleaning schedules, restocking items and sanitizing equipment to adhere to health department standards.
Improved daily business operations by effectively training [Number] bar staff members and [Number] servers on best practices and bar protocols.
Strategized long-term business needs by gathering guest relations feedback for process improvements.
10/2014 to 10/2019
Private NannyTraditions Spirits – Duncan, OK,
Helped children complete homework and special assignments daily to support academic performance.
Provided children with nurturing, safe environments to promote emotional, social and intellectual growth.
Coordinated after-school activities and transportation for [Number] children for practices and events.
Planned fun excursions to enhance physical abilities and expose children to stimulating, educational activities.
Monitored playtime to prevent overuse of technology, television or other detrimental influences.
Regulated children's schedules to balance rest, learning and play.
Cut snack foods into bite-sized pieces before serving to young children and monitored closely during snack time to prevent choking.
Kept parents' contact information, emergency services phone number and child’s health history on hand in case of emergency situations.
Built relationships with children by regularly discussing school, friends and favorite activities.
Tutored and assisted with homework, monitored for completion and guided with cognitive problem-solving.
Monitored indoor and outdoor playtime by guiding activities while watching for dangers.
Safely transported children to range of extracurricular activities, including dance, [Type] and [Type].
Transported children to and from school, extra-curricular activities and play-dates.
Prepared snacks and meals, scheduled and coordinated projects, and reinforced appropriate discipline for children according to parents' specifications.
Cleaned and tidied living room and [Location] after activities.
Performed light housekeeping duties, such as preparing nutritious meals, cleaning laundry, tidying bedrooms, dusting and sanitizing play areas.
Bathed and dressed babies, changed diapers and prepared bottles and feeding equipment.
Followed routines to foster stability and structure in children's lives while parents were away.
Researched food allergies to better understand and provide higher level of care and oversight for individuals with such conditions.
Facilitated safe, caring and warm environment for children between ages of [Number] and [Number] years old to stimulate development.
Helped with bathing, dressing, teeth brushing and diapering to promote healthy personal hygiene and good oral health.
Cooked nutritious meals for family of [Number] each [Timeframe] to promote healthy diet.
Coordinated drop-off and pick-up times for [Number] children according to school schedules and drove to multiple extracurricular commitments.
Developed lasting, professional relationships with families by encouraging open communication and delivering positive feedback.
Assisted children by checking homework, quizzing on various subjects and helping with [Task].
Calculated amount owed for services and collected payment from parents.
Minimized TV and mobile device time by engaging children with games and reading books.
Sparked creativity and imagination by teaching children new ideas each day.
09/2004 to 04/2018
Bartender TrainerRedlobster – City, STATE,
Kept facility and equipment in good working condition through regular preventive maintenance and repair schedules.
Managed inventory records and supply orders to cut costs by [Number]%.
Decreased waste by [Number]% through effectively training employees, introducing [Type] programs and effectively managing employee mistakes.
Handled over $[Amount] worth of cash and card transactions daily with accuracy and efficiency.
Handled escalated customer complaints to provide full resolutions and promote loyalty.
Maintained optimal inventory levels and kept food costs in line with budget limitations.
Education and Training
Expected in to to
Associate of Science: Vet Tec Western Career College - Pleasant Hill , CA GPA: Status -
Expected in to to
: Vet Tec Western Career College - Vallejo , CA GPA: Status -
Expected in to to
: Bussiness Administration Thomas Nelson Community College - Hampton, VA GPA: Status -
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