Director of Social Services Resume Example
I am a talented Social Worker, dedicated to providing effective and empathetic care. I am seeking to provide effective and supportive care while simultaneously continuing both personal and professional development. I am a seasoned Social Worker specializing in situational assessments, conflict resolution and effective communication.I have had the opportunity to have worked with diverse groups of populations; including, people under The Office of Mental Retardation Umbrella, Office of Mental Health, the terminally and chronically ill patient and their families, along with people in crisis. I have worked in residential, school, rehab and hospital settings. I have enjoying working with people of all ages- 5 to 97. I have served as a department head, a mentor, a leader, a facilitator, an educator, and a person who is genuinely self motivated beyond any employer stated expectations. I am seeking a position where I can share my experience, while challenging myself to continually learn and meet the needs of a new employer and new client pool.
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June 2015 to CurrentCompany Name - City, State
As the Director of Social Services in a Rehabilitation and Restorative Health Facility (167 beds); I interview clients individually and with families to determine what services would best address their needs. I advise patients on community resources, make referrals and devise realistic treatment and discharge plans. I educated staff accordingly to remain in compliance with our governing agencies.
August 2012 to May 2015Company Name - City, State
As a PRL, my primary role was to educated the hospitalized person and their families about kidney disease. My goal was to Empower all involved in this life changing event. My contracted hospitals were Wuesthoff in Melbourne and Rockledge; however, I covered an extensive range of hospitals from Daytona to Miami. I communicated with relatives of patients about diagnoses and treatment programs.Consulted and worked with a Team of other medical professionals regarding the treatment of specific clients. Completed intake assessments with patients and drafted community re-entry plans following treatment. This employment was contracted and ended.
April 2009 to June 2011Company Name - City, State
- As the Renal Dialysis Social Worker, I had the pleasure to work with and help people who were dealing with an end stage illness.
- I worked closely with the patient, the families, community agencies, and a medical team of professionals.
- I used my knowledge of resources pertaining to insurance, financial aid, referral programs, and medical interventions available to help when needed.
- I was able to advocate for and educate all involved so as to help those involved better adapt to their life changing situation.
- Left this job to relocate to Florida due to husband's retirment
August 2006 to June 2011Company Name - City, State
- As a crisis clinician, I provided on-call psychiatric assessment services at two Adirondack Medical Center Emergency Room sites.
- I received Above Standard appraisals concerning my ability as a self starter, using knowledge to solve complex problems, being an exceptional communicator, noted for providing exceptional customer service, and having displayed a professional demeanor at all times.
- I volunteered to be a mentor and 24hr/7 day contact for all newly hired clinicians.
- I had the honor of having a 100% customer satisfaction rate.
- Left this job due to relocation to Florida due to husband's retirement.
May 1990 to May 2005Company Name - City, State
- As a Professional, I had the pleasure of working with customers who were under The Office of Mental Retardation and Developmental Disabilities and The Office of Mental Health umbrellas.
- Primary responsibilities included ensuring that all clinical and daily needs of all residents living at various residential sites were met.
- Scheduled and facilitated Inter disciplinary team meetings.
- I ensured compliance in all state, federal, local law, and ordinances.
- Responsible for hiring and returning people back to the work force pool.
- Responsible for the efficient and effective physical and social operations of the sites while being fiscally responsible to a self made yearly budget.
- Maintained staffing levels and required training for each department.
- Developed positive community relations with community organizations and community providers.
- Acted as the primary QMRP for assigned sites.
- Left this employment to relocate due to husband's employment relocation.
Budget building and financially accountable, (+) community relations, dedicated to customer satisfaction and customer service, decision making and multi-tasking ability, experience working with people who have a variety of diagnosis, worked with a variety of ages of people, insurance experience, have remained compliant with governing laws and regulations, I am a mentor,an educator, a communicator, an active listener. I have been a presenter at staff trainings and New York State Conferences, I understand the importance of quality. I am a quick learner, self motivated, and hold myself to a higher level of accountability than an employer can.
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Resume Overview
School Attended
- Missouri Western University
Job Titles Held:
- Director of Social Services
- Patient Relations Liaison
- Emergency Room Crisis Worker
- Crisis Clinician
- Program Manager Department Head
Degrees
- Accredited Bachelor of Social Work Degree : Accelerated program one year of MSW completed , May-1987
Bachelors of Social Work Degree : Social Work Education
