director of human resources resume example with 12+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Professional Summary
Talented business professional that goes above and beyond and takes on multiple projects at once with a positive mind set. Excellent work ethic and strength in boosting company morale. Extensive knowledge of human resources and business management.
Skills
Human resources & business operations management
In-depth knowledge of HR Compliance
Payroll coordination & processing
Policy & procedure adherence
Compensation & benefits
Company organization
Microsoft programs with excel expertise
Business startup
Effective Leader
Self-directed & dedicated team player
Creative, talented, & motivated
Accomplishments
Played an important role in the company's transition from three separate businesses into one by implementing a new HR system amongst administrators which included creating modules for applicant tracking, incident reports, benefit enrollments, and annual reviews.
Revamped the company's new hire orientation packet by combining important documents and policies into one universal packet for a corporate setting as well as the pre employment application.
Created universal corporate documents and forms for pre employment applications, benefit enrollments/ modifications, annual reviews, and disciplinary actions.
Attend continuing education courses to stay updated on subjects related to human resources including federal laws/ regulations.
Work History
02/2022 to CurrentPayroll and TML Implementation SpecialistCapital Health Services - Shiloh Springs | Trotwood, OH,
Focused solutions on industry-specific workflows, client base and protocols, tailoring implementations to client needs within the HCM software (UKG Ready) for payroll, time and labor, and human resources functionality.
Assessed project scope to confirm details and understand client expectations in advance.
Trained on boarding clients / company administrators on HCM platform and configured system to correlate with their company practices and policies.
03/2019 to 02/2022Director of Human ResourcesBuilders Firstsource, Inc. | Orlando, FL,
Devised hiring and recruitment policies for three senior living communities with frequent travel, and managed each communities business office.
Maintained company compliance with local, state and federal laws, in addition to established organizational standards.
Achieved regulatory compliance with no adverse audit findings for facilities, documentation compliance or safety.
Devised hiring and recruitment policies for 200-employee company.
Implemented behavioral-based performance management system to define expectations, standards and key performance areas.
Collaborated on hiring and training of new employees, professional growth of staff and team building and motivation.
Directed each phase of hiring process, encompassing employment verification, employee relations investigations, criminal background checks and onboarding.
Coordinated and worked with management on performance evaluations, supervisory practices, dispute resolution and employee accountability.
Drafted and implemented policies, procedures and employee handbook for over 200 employees.
Selected medical, dental, short and long-term disability, life insurance and workers compensation programs for employees.
Partnered with senior leadership to establish and develop corporate and HR policies and procedures.
Launched company-wide HR strategies, practices and benefits and compensation policies to drive departmental and business objectives.
Maintained work structure by updating job requirements and job descriptions for positions.
02/2014 to 03/2019Accounts PayableAshley Furniture | Murrieta, CA,
Received over 100 vendor invoices monthly, validated for accuracy against purchase order, and prepared for payment processing.
Researched and resolved accounts payable discrepancies.
Verified vendor accounts by reconciling monthly statements and related transactions.
Reconciled companies' visa and American express accounts.
Ensure journal entries are balanced when adjustments are made to accounts.
Expedited purchases orders to track accuracy for incoming shipments.
Managed companies' vendor rebate programs and submitted monthly for reimbursements.
10/2011 to 09/2013Human Resources GeneralistRohm Semiconductor | Novi, MI,
Developed and enforced company policies and procedures relating to all phases of human resources activity.
Presented new hire orientations administering benefit plans, company policies, DOT regulations, explanations of company's pay structure, and employee rights.
Enrolled, updated, and terminated employees within their benefit plans.
Entered and updated employee information into databases and maintained 200+ employee records while enforcing confidentiality.
Performed criminal background checks for new hires and prepped drug and alcohol testing paperwork.
Managed random drug and alcohol DOT & NON-DOT testing within DISA system.
Prepared and processed documentation for unemployment, and/or worker’s compensation as well as FMLA.
Managed and maintained job position advertisements for multiple job descriptions.
Reviewed resumes, scheduled, and interviewed along with district manager for potential office staff employees.
Managed company's career link account and kept in contact with rep for potential new hires.
Coordinated and conducted new hire pre-interviews.
Forwarded resumes/applications to executives and operation managers.
Trained and supervised office staff on different job duties based on their description.
12/2008 to 10/2011Customer Service RepresentativeCompany Name | City, State,
Trained new hires.
Scheduled employees' hours.
Organized and motivated new ways for employees' to pursue and maintain their monthly goals.
Kept customer confidentiality at all times.
Ranked top three in district on monthly basis in sales.
Managed over 50 customer calls per day.
Education
Expected in to to | Human Resource ManagementUniversity of Phoenix, Tempe, AZGPA:
2016
Expected in to to | Business Management and MarketingPenn State University, McKeesport, PA, GPA:
2006 to 2009; 2011
Expected in to to | Business FinanceClarion University, Clarion, PA, GPA:
2005 to 2006
Expected in 05/2005 to to High School Diploma | Serra Catholic High School, McKeesport PA, GPA:
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