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director of dining services resume example with 20+ years of experience

Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Practiced at managing food service staff to prepare, handle and deliver over 500 daily meals. Advanced knowledge of business practices, nutritional guidelines and strategies for maintaining guest satisfaction. Diplomatic and persuasive communicator with decisive leadership style and strategic approach. Veteran Dining Services Director bringing more than 40 years of clean, sanitary and safe food service experience. Results-driven, organized and forward-thinking with excellent interpersonal, analytical and planning abilities. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.

Skills
  • Anticipating Problems
  • Inventory Management
  • Performance Improvement
  • Problem-Solving
  • Employee Performance Evaluations
  • Monitoring Food Preparation
  • Scheduling Staff
  • Managing Deliveries
  • Problem Solving
  • Catering Proficiency
  • Time Management
  • Team Leadership
Education and Training
Tri-County High School Thornburg, IA Expected in 05/1977 High School Diploma : - GPA :
Experience
Burcham Hills - Director of Dining Services
East Lansing, MI, 02/2020 - 03/2023
  • Improved controls to streamline procedures, eliminate waste and control costs.
  • Completed frequent checks of food production to assess preparation standards, portioning and performance speed.
  • Kept facility in compliance with applicable safety and sanitation requirements.
  • Projected inventory needs and maintained levels within ideal parameters.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Coached staff on strategies to enhance performance and improve customer relations.
  • Explained goals and expectations required of trainees.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
Mcguire Group Health Care Facilities - Director of Food Service
Hamburg, NY, 03/2010 - 01/2020
  • Managed food service sales, costs and budget administration to keep operations in line with financial targets.
  • Trained workers in food preparation, money handling and cleaning roles to facilitate restaurant operations.
  • Collaborated with server trainees to promptly resolve potential customer concerns.
  • Executed hands-on preventive maintenance and repairs to keep equipment functional.
  • Performed continuous reviews of operations in order to meet needs, control costs and optimize procedures for maximum customer satisfaction.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Worked in close collaboration with team members to ensure customers received high-quality service.
  • Trained new employees to perform duties.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Delegated work to staff, setting priorities and goals.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Coached staff on strategies to enhance performance and improve customer relations.
Self - The View Restaurant - Restauranteur
City, STATE, 02/1980 - 12/2010
  • Oversaw hiring, training and management of more than [Number] personnel across all areas of dining services.
  • Improved controls to streamline procedures, eliminate waste and control costs.
  • Completed frequent checks of food production to assess preparation standards, portioning and performance speed.
  • Projected inventory needs and maintained levels within ideal parameters.
  • Consistently maintained high levels of cleanliness, organization, storage and sanitation of food and beverage products to ensure quality.
  • Trained new employees to perform duties.
  • Oversaw food preparation, production and presentation according to quality standards.
  • Resolved problems or concerns to satisfaction of involved parties.
  • Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
  • Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
  • Promoted safe working conditions by monitoring safety procedures and equipment.
  • Trained front-of-house staff on restaurant policies and procedures, guest service techniques and communication skills to promote positive experiences.
  • Inspected dining and serving areas for cleanliness and proper setup.
  • Supervised activities of dining room staff to maintain service levels and support guest needs.
  • Reconciled daily transactions, balanced cash registers and deposited restaurant's earnings at bank.
Additional Information
  • I currently am Serve Safe Certified
  • I was a successful business ower for 30 years
  • I am a hard worker and self motivated

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Resume Overview

School Attended

  • Tri-County High School

Job Titles Held:

  • Director of Dining Services
  • Director of Food Service
  • Restauranteur

Degrees

  • High School Diploma

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