Jessica Claire
  • , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
  • H: (555) 432-1000
  • C:
  • Date of Birth:
  • India:
  • :
  • single:

Veteran Compliance Officer with extensive experience in multi-financed affordable communities, property management, and compliance. With a vast knowledge in auditing and compliance assessments gained during a more than 10-year career in the affordable housing industry. Collaborates well with team members, senior leaders and external parties to meet compliance goals and optimize internal policies, and ensure regulatory compliance. Well-versed in conducting thorough assessments of operations, devising process improvement strategies, and building cohesive, successful teams.

  • Tenant relations
  • Multi-family property management
  • Property management principles
Director of Compliance, 04/2018 - Current
Health Alliance Of Hudson Valley Poughkeepsie, NY,
  • Responsible for regulatory compliance for entire affordable housing portfolio consisting of over 3000 affordable housing complexes, including family, senior, SRO, & permanent supportive housing
  • Portfolio consists of 100% LIHTC, HUD Section 8, HOME, & PHA, HCD, HCIDLA, CRA, HTF, and Project Based Voucher units
  • Performs preliminary reviews in preparation of audits, including, but not limited to Section 42, MOR, HOME, Internal, and all other state and local agency audits
  • Secure Systems Coordinator responsible for assigning EIV user access, completing monthly TRACS, and providing training to staff
  • Implemented required EIV Policies and Procedures for HUD Properties
  • Ensures EIV Reporting completed monthly or quarterly as indicated in EIV Policies and Procedures
  • Responsible for requesting Rent Comparability Study as required by HUD
  • Completed on-time request for contract rent increases from HUD Contract Administrator to ensure smooth processing in software
  • Completes and maintains rent schedules for budgets and calculates rent adjustments
  • Manages Property Management software to ensure accuracy of current tenant information
  • Creates and/or updates all required HUD, LIHTC, and tenant affidavits, verifications, and notices
  • Works closely with property management staff during REAC, Section 42, and other physical inspections
  • Attends audits and inspections; prepares timely responses
  • Completes annual owners reporting, HUD Demographic Reporting, schedule of rental income (SRI), CDLAC Reporting, and city reporting
  • Oversee Urban Futures reporting for 20 properties
  • Assisted in onboarding policies for new properties and provided weekly tracking spreadsheets to all staff to ensure on time lease up
  • Supervised a compliance team where clear goals were established and enforced to ensure excellent results
  • Review, approve, or denies all new move in files for properties along with other members of compliance team
  • Responsible for comparing all funding rent limits prior to implementing new rent increases to tenants to ensure all residents were paying the most restrictive tenant rent
  • Created new standard operating procedures for compliance team as well as policies and procedures for property management staff
  • Annually completes all contract increases for all voucher holders in all properties
  • Implements all Utility Allowance changes for all properties.
Compliance Specialist, 02/2012 - 04/2018
First United Bank & Trust Co Frisco, TX,
  • Maintained compliance for over 140 properties in various states, consisting of over 13,000 units
  • Ensured third party management completed all recertification's on a timely basis and that all reminder notices were sent on time
  • Conducted Bond Reporting for several re-syndicated properties
  • Assisted in the creation of policies and procedures for re-syndicated properties
  • Completed Annual Owners Certifications for various properties in various states
  • Performed annual audits of properties to ensure compliance
  • Scheduled triennial third party audits conducted by Novogradac and ensured all findings were rectified within 60-days
  • Assisted in the completion of the Welfare Exemption filings
  • Worked closely with Asset Management to complete annual budgets.
Director of Assisted, 12/2009 - 12/2011
Glenwood Management City, STATE,
  • Created new policies and procedures for newly developed affordable housing division
  • Responsible for the continued compliance of five 80/20 LIHTC and Liberty Bond middle-income properties for a total of over 500 units
  • Prepared for state audits for HCD & HPD
  • Completed over 300 recertification's within first 3 months of move-in
  • Supervised compliance department and ensured all staff was adequately trained in all programs
  • Significantly improved overall operational practices of the department
  • Created, managed, and maintained waiting lists to ensure speedy unit turnover
  • Reviewed, approved, and denied applicants based on income and background qualifications
  • Performed bi-annual unit inspections to ensure units were sanitary and in accordance with property standards
  • Completed annual recertifications for all tenants within portfolio and ensure rent increases were implemented
Education and Training
Bachelor of Arts: Communications, Expected in 05/2009
Baruch College of The City University Of New York - New York, NY
TCS, COS, BOS, MORS, C5P, Tax Credit Compliance Systems (TACCS: , Expected in
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Additional Information
  • Activities and Honors , Excellence in Meeting Divisional Goals Excellence in Advancing Core Value: Diversity

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    School Attended

    • Baruch College of The City University Of New York

    Job Titles Held:

    • Director of Compliance
    • Compliance Specialist
    • Director of Assisted


    • Bachelor of Arts
    • TCS, COS, BOS, MORS, C5P, Tax Credit Compliance Systems (TACCS

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