Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
Summary
Secure a position that will enable me to use my strong communication and organizational skills, problem solving, customer service experience and ability to work well with people.
Highlights
Strong interpersonal communication skills
Problem analysis and problem solving
Organizational skills and customer orientation
Adaptability and ability to work under pressure
Initiator
Skills
Communication Time management
Ability to work under pressure Conflict resolution
Decision making Adaptability
Self-motivation Leadership
Experience
Dialer, 10/2016 to Current HPT Collections – City, STATE,
Can manage call flow with efficiency and speed
Able to stay calm and assertive under pressure
Resolve and reduce customer complaints
Server/Trainer/Cashier, 09/2010 to 10/2016 Brandon'sDiner – City, STATE,
Received frequent customer compliments for going above and beyond
Checked in deliveries and signed off on products received.
Correctly calculated charges, issued bills and collected payments. duties.
Maintained a professional tone at all times, including during peak rush hours. Assisted co-workers.
Server/Trainer/Manager Assistant, 04/2007 to 02/2012 Old Spaghetti Factory – City, STATE,
Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
Delivered an exceptional dining experience with friendly, fast service.
Consistently adhered to quality expectations and standards.
Education
Bachelor of Arts: Design and Marketing, Expected in 2005 American Intercontinental University - Los Angeles, CA GPA:
Associate of Arts: Design, Expected in 2002 Brooks College - Long Beach, CA GPA:
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