Montgomery Street, San Francisco, CA94105(555) 432-1000, resumesample@example.com
Summary
Secure a position that will enable me to use my strong communication and organizational skills, problem solving, customer service experience and ability to work well with people.
Highlights
Strong interpersonal communication skills
Problem analysis and problem solving
Organizational skills and customer orientation
Adaptability and ability to work under pressure
Initiator
Skills
Communication                                           Time management
Ability to work under pressure                 Conflict resolution
Decision making                                         Adaptability
Self-motivation                                             Leadership
Experience
10/2016 to CurrentDialerHPT Collections | City, STATE,
Can manage call flow with efficiency and speed
Able to stay calm and assertive under pressure
Resolve and reduce customer complaints
09/2010 to 10/2016Server/Trainer/CashierBrandon'sDiner | City, STATE,
Received frequent customer compliments for going above and beyond
Checked in deliveries and signed off on products received.
Correctly calculated charges, issued bills and collected payments. duties.
Maintained a professional tone at all times, including during peak rush hours. Assisted co-workers.
04/2007 to 02/2012Server/Trainer/Manager AssistantOld Spaghetti Factory | City, STATE,
Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests’ expectations.
Delivered an exceptional dining experience with friendly, fast service.
Consistently adhered to quality expectations and standards.
Education
Expected in 2005 to to Bachelor of Arts | Design and MarketingAmerican Intercontinental University, Los Angeles, CAGPA: Status -
Expected in 2002 to to Associate of Arts | DesignBrooks College, Long Beach, CAGPA: Status -
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