Dialer Resume Example
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DIALER
Summary
Secure a position that will enable me to use my strong communication and organizational skills, problem solving, customer service experience and ability to work well with people.
Highlights
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Skills
Communication Time management
Ability to work under pressure Conflict resolution
Decision making Adaptability
Self-motivation Leadership
Experience
11/2016 - Current
HPT Collections － City , STATEDialer
Can manage call flow with efficiency and speed
Able to stay calm and assertive under pressure
Resolve and reduce customer complaints
10/2010 - 11/2016
Brandon'sDiner － City , STATEServer/Trainer/Cashier
Received frequent customer compliments for going above and beyond
Checked in deliveries and signed off on products received.
Correctly calculated charges, issued bills and collected payments. duties.
Maintained a professional tone at all times, including during peak rush hours. Assisted co-workers.
05/2007 - 03/2012
Old Spaghetti Factory － City , STATEServer/Trainer/Manager Assistant
Regularly inquired about member or guest satisfaction, anticipated additional needs and fulfilled further requests.
Protected the business by confirming legal drinking age and discontinuing service to intoxicated guests.
Accurately recorded orders and partnered with team members to serve food and beverages that exceeded guests' expectations.
Delivered an exceptional dining experience with friendly, fast service.
Consistently adhered to quality expectations and standards.
Education
2005
American Intercontinental University － City, State, USABachelor of Arts: Design and Marketing
2002
Brooks College － City, State, USAAssociate of Arts: Design
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Resume Overview
School Attended
- American Intercontinental University
- Brooks College
Job Titles Held:
- Dialer
- Server/Trainer/Cashier
- Server/Trainer/Manager Assistant
Degrees
- Bachelor of Arts : Design and Marketing
Associate of Arts : Design
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