Department Chair/Chief of Outpatient Psychiatry Resume Example

Vice-president of a directorate of full spectrum psychiatric services for the new $1.3 billion Fort Belvoir Community Hospital. Responsible for a $22.8 million budget and expansion of services from current outpatient and partial hospitalization adult, adolescent, and child services to future operations with a 12-bed in-patient psychiatry ward, psychiatric consultation liaison service, traumatic brain injury department, an addictions department with a 20-bed residential service and dual diagnosis partial hospitalization addictions service. At end state the directorate will serve a catchment area with nearly 282,000 beneficiaries to include 480 wounded warriors and their families, and care for nearly 20,000 appointed visits per year with a staff of 215 personnel. Lead oversight on design development of the National Intrepid Center of Excellence (NICOE) Satellite for Traumatic Brain Injury. Promoting a culture of excellence, the directorate continues to be a leader in evidenced-based practice, training, and research.

• Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
• Contributed to strategic planning and development of operations transformation roadmap as key member of executive team.
• Leveraged company's mission and vision statements to craft business strategies and boost revenue opportunities.
• Established and tracked key performance indicators to assess effectiveness of adopted initiatives and redirect efforts.
• Revitalized business plans and realigned company objectives to increase overall revenue.
• Implemented strategic initiatives across organization, leading execution teams and providing personnel training to accomplish short- and long-term goals for growth, market expansion and product development.
• Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
• Coordinated with leadership to develop and implement organizational strategies and promote progress towards business objectives.
• Transformed departmental operations through aggressive process overhaul and attention to quality.
• Identified and mentored new leadership to ensure availability of qualified personnel during restructuring.
• Built top-performing teams by using Teamsteps as well as through effective coaching and mentoring.
• Developed and monitored internal control systems.
• Increased research productivity by 400%.

Chief Executive Officer for the 21st CSH leading 504 personnel and rapidly deploying up to 248-bed hospital in support of combat operations or operations other than war. Simultaneously provisional CEO/Commander of the 1st Medical Brigade with responsibility over 4 combat support hospitals and multi-functional medical battalion across 4 different military installations. Responsible for 1,977 personnel with a budget of $7.5 million. Rank: Colonel

• Oversaw strategic business decision-making to develop, enhance and enforce business mission.
• Spearheaded reinventions of various departments to maximize productivity.
• Reviewed daily financial reports and reconciled accounts to keep information current and accurate.
• Partnered with executive team to define company goals.
• Transformed departmental operations through aggressive process overhaul and attention to quality.
• Led organization, established business direction and actualized operational plans to meet goals.
• Analyzed and determined courses of action to align operations and revenue performance with organizational goals.
• Established clear and effective policies for standardization across different areas of operations.
• Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
• Built high-energy, forward-thinking team to modernize legacy operations and keep organization agile in changing conditions.

COO/Deputy Commanding Officer for the Carl R. Darnall Army Medical Center (CRDAMC) comprised of a 145-inpatient bed capacity with a level III certified trauma center and level II Neonatal ICU supplemented by 11 outlying clinics, 22 specialty clinics, 7 dental clinics, Red River Army Depot Occupational Health Clinic, Blood Donor Center, Medical Soldier Readiness Processing Center, and a Warrior Transition Brigade. Lead a team of nearly 4000 military and civilian personnel; manages a budget of $342 million annual operating budget to maintain, restore, and improve the health of 100,000 service members (1/8 of active duty soldiers) and family members, retirees and eligible Veterans. Supported transition to $1 billion CRDAMC-replacement Medical Center.

• Developed and monitored internal control systems.
• Promoted company public profile by delivering speeches, writing articles and presenting at industry conferences as public face of organization.
• Monitored business trend forecasts and adjusted budgets and operational plans to maximize growth and opportunities.
• Cultivated and maintained strong industry relationships and customer partnerships to capitalize on opportunities and maximize business success.
• Revitalized business plans and realigned company objectives to increase overall revenue.
• Transformed departmental operations through aggressive process overhaul and attention to quality.
• Improved return on capital investment (ROI) by training executives, establishing service-line performance measures, and eliminating redundancies.
• Fostered proactive attitude and future-focused thinking among staff in fast-paced environment.
• Hired, trained, evaluated and retained high-performing, effective, and diverse team embodying organizational culture.
• Reviewed, analyzed and interpreted financial statements.
• Served as strategic advisor and functional expert on critical strategic and operational matters.
• Led employees to develop high-performing diverse teams and deliver on ambitious goals and objectives.
• Maintained productive relationships and communication channels across organization.
• Monitored outcome measures, program outcomes, and performance improvement.
• Developed operational policies and processes, guaranteeing staff maintained compliance with federal, state, and local laws and regulations.
• Established new workflow and employee training processes to improve operational efficiency.
• Generated monthly performance metrics and analytical reports and reviewed and communicated marketing campaign effectiveness to clients.
• Executed on-time, under-budget project management to adhere to project road map.
• Built relationships with strategic partners leading to business development opportunities.
• Recruited and hired talented professionals with drive and dynamic skills to build success within organization.
• Provided organizational leadership and collaborated with executive partners to establish long-term goals, strategies and company policies.
• Awarded for best labor-relationship in union region.