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debt collection resume example with 9+ years of experience

Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
A highly skilled & focused customer service specialist that works well with people, has great supervisor skills and works well under pressure. Looking for a position that will allow me to use my skill set to help your company achieve its optimal goals.
Skills


  • Great listening skills
  • Ability to multitask 
  • Fast learner
  • Customer Service skills
  • Organization
  • Team Player
  • Dependable


  • Prioritizing
  • Communication
  • Technical skills
Experience
05/2017 to Current
Debt Collection First Republic Bank Greenwich, CT,
  • Responsible for preforming collection activities on receivables.
  • Communicate with debtors in regards to the repayment of their delinquent debt.
  • Refer accounts for legal or administrative wage garnishment process if applicable as dictated by department and/ or client requirements.
  • Preform skip tracing to locate debtors.
  • Ensure all accounts are worked within the client  standards and federal regulations.
11/2014 to 04/2017
LOAN SPECIALIST Publicis Groupe Detroit, MI,
  • Sallie Mae Loan specialist responsible for assisting customers with personal student loans.
  • Ensuring that all client information is accurate.
  • Assisting clients with loan approvals and denials.
02/2003 to 12/2005
SUPERVISOR ACI Telecentrics City, STATE,
  • Managed 25+ sales agents; trained workers on new programs that the company implemented.
  • Monitored and coached agents daily; Implemented methods to help agents improve in their duties.
  • Assisted fellow supervisors with projects and incentives for agents.
Computer Skills
Keyboarding, Microsoft Word, Data Entry, and Typing 35 Wpm

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Resume Overview

School Attended

    Job Titles Held:

    • Debt Collection
    • LOAN SPECIALIST
    • SUPERVISOR

    Degrees

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