debt collection resume example with 9+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Summary
A highly skilled & focused customer service specialist that works well with people, has great supervisor skills and works well under pressure. Looking for a position that will allow me to use my skill set to help your company achieve its optimal goals.
Skills
Great listening skills
Ability to multitask
Fast learner
Customer Service skills
Organization
Team Player
Dependable
Prioritizing
Communication
Technical skills
Experience
05/2017 to Current
Debt CollectionFirst Republic Bank – Greenwich, CT,
Responsible for preforming collection activities on receivables.
Communicate with debtors in regards to the repayment of their delinquent debt.
Refer accounts for legal or administrative wage garnishment process if applicable as dictated by department and/ or client requirements.
Preform skip tracing to locate debtors.
Ensure all accounts are worked within the client standards and federal regulations.
11/2014 to 04/2017
LOAN SPECIALISTPublicis Groupe – Detroit, MI,
Sallie Mae Loan specialist responsible for assisting customers with personal student loans.
Ensuring that all client information is accurate.
Assisting clients with loan approvals and denials.
02/2003 to 12/2005
SUPERVISORACI Telecentrics – City, STATE,
Managed 25+ sales agents; trained workers on new programs that the company implemented.
Monitored and coached agents daily; Implemented methods to help agents improve in their duties.
Assisted fellow supervisors with projects and incentives for agents.
Computer Skills
Keyboarding, Microsoft Word, Data Entry, and Typing 35 Wpm
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