Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Enthusiastic employee, eager to contribute to team success through hard work, attention to detail and excellent organizational skills. Motivated to learn, grow and excel in any work i do. I catch on to things fast and always do my best to do the best job I can, and in a timely manner. I tend to go above and beyond to help those in need and do whatever i can to help anyone inside and outside of work. I have a wonderful husband and 2 children. We live on a small farm in Pottersville Mo and attend church in Pottersville as well. Work, family, friends, and mostly God are very important to us. I look forward to having the chance to work with/for you and your company.
Skills
Customer Service
Planning and Coordination
Multitasking abilities
Written Communication
Good listening skills
Verbal and written communication
Excellent work ethic
Flexible and Adaptable
Teamwork
Fast learner
Work History
05/2019 to 11/2020
DCSErickson Living – Hingham, MA,
Administered medications or treatments such as catheterizations, irrigations or enemas as directed by physician or nurse.
Maintained clean, safe and well-organized patient environment.
Assisted disabled clients in any way necessary to facilitate independence and well-being.
Completed entries in log books, journals and care plans to document accurately report patient progress.
Supervised daily activities and provided assistance when needed.
Administered medication as directed by physician.
Worked to improve and enhance patient lives through effective and compassionate care.
Cleaned, groomed or draped patients to prepare for surgery, treatment or examination.
Exercised comatose, paralyzed or restricted mobility patients to maintain flexibility and muscle tone.
Documented client progress and services performed, reporting changes in client condition to manager or supervisor.
Promoted health and wellness in psychiatric patients by providing caring emotional support and encouragement.
Minimized injuries to staff or patients by offering important support or restraint to control patient movements.
12/2018 to 07/2020
CNAMarriott International – Monterey, CA,
Assisted patients with mobility needs, including moving to and from beds, organizing wheelchairs and preparing assistive devices.
Gathered dietary information, assisted with feeding and monitored intake to help patients achieve nutritional objectives and support wellness goals.
Evaluated patients to identify and address wounds, behavioral concerns and medically relevant symptoms.
Conferred with multidisciplinary healthcare team to help effectively manage patient conditions with regular testing and vitals assessments.
Helped patients effectively manage routine bathing, grooming and other hygiene needs.
Facilitated activities of daily living, including personal hygiene management, feeding and ambulation.
Participated in fun activities with patients to boost mood, improve overall memory and provide light entertainment.
Complied with all company-specific guidelines and performed hands-on nursing care to patients under RN supervision.
Oversaw and maintained patients' rooms, group living areas and nurse stations.
Supported ambulation and physical therapy needs by conducting planned exercise routines.
Promoted good oral and personal hygiene by aiding patients with shaving, bathing and teeth brushing.
Cared for clients with diagnoses such as respiratory failure, diabetes, Parkinson's disease and muscular dystrophy.
Delivered individualized patient care by recording vital signs, documenting observations, administering medication, treatments and evaluating patient needs.
Offered immediate assistance in emergency and routine paging situations to evaluate needs and deliver care.
Checked patient vitals such as temperature, blood pressure and blood sugar to stay on top of symptoms and keep managers informed of changes.
02/2017 to 10/2018
WaitressCloud 9 Ranch – City, STATE,
Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
Resolved guest and employee complaints to maintain complete customer satisfaction and workforce effectiveness.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Displayed enthusiasm and promoted genuine service to customers, successfully increasing referrals and walk-in business.
Inspected dishes and utensils for cleanliness, sending back to be washed again when necessary.
Stored food in designated containers and storage areas to increase shelf life, improve kitchen organization and provide easy access during busy peak service times.
Prepared specialty desserts for customers including pie and cookies.
Greeted new customers, discussed specials, took drink orders and built immediate positive connections with guests.
Kept server areas clean and stocked during service hours to increase efficiency while working tables.
Prepared beverages and filled food orders for customers.
Bussed and reset 20 tables per shift, working efficiently to keep dining room and work areas clean.
Decreased customer wait times by enlisting coworkers assistance for multi-order delivery to avoid spilling or dropping food.
Collaborated with kitchen staff to correctly update customers on unavailable dishes and wait times.
Folded napkins and prepared silverware sets to provide adequate supply for host station.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Prepared hot and cold beverages to highest standard while providing guests with legendary customer service.
Education
Expected in 05/2018 to to
GED: Ozarka College - Mammoth Spring, AR, GPA: Status -
Expected in to to
No Degree: General Education Ozarka College - Mammoth Spring , AR, GPA: Status -
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