Hardworking focused on completing work quickly to consistently exceed targets. Reliable team member accustomed to taking on challenging task. Dedicated to business success. High-energy Clinical/front office possessing strong knowledge of medical/office industry and exceptional customer service skills. Enthusiastic, friendly and personable demeanor with knack for organization and highly efficient nature focused on eliminating bottlenecks and maximizing productivity to meet challenging daily demands. Works well independently to handle assignments and always ready to go beyond basic assignments. Quick learner with good computer abilities. Bringing strengths in handling work independently and solving routine problems without oversight.
Started out in clinic doing the workup for the doctors which included taking the patient complaint of why they are there to see doctor, checking patients vision with and without glasses, checked close up vision, checked eye pressure, documenting patients medications that is used daily and if they are on any eye drops, check patients history and physical to make sure there are no changes for the doctor, visual fields, oct and IOL masters. Front office check patients in and out for their appointments. Check patients insurance on computer to make sure insurance is valid. Answer multiple phone lines and making sure the call are transferred to the correct extensions. Taking care of customers needs, precertification for special testing and or procedure done in the office and or hospital. Faxing and receiving information from other doctors. Prepared daily shift close reports and balance cash register to accurately reflect on all transactions. Deliver exceptional services and support to team members to maximize productivity and customer satisfaction.
Worked in clinic to do workup for doctor, after that duty was done I went to front office to do the billing of the patients that we saw that day. Checked patients in and out for their appointments. Helped doctor in procedures that was performed on patients in the office. Precerts on procedures that doctor needed to do for patient, Can check pressure, do workup on patient for the doctor, visual fields oct and iol masters. went over paperwork for surgery for cataract surgery and Lasik. Done the aging report monthly and called on claims that was not paid. Collected money that the patients
Worked at a printing company after graduation from high school. Started out in the bindery where the magazine was put together and then transferred to the pressroom where they made the sigs or pages that made up the magazine. I learned that hard work was the only way I was going to make it with five men on my crew. Had to show them that just because I was a women I was able to do the same job that they was doing and I had to prove myself to them and I did and they knew that I would get in there and work side by side and not ask for any special privileges.
Member of Glasgow tennis team for 6 years
Member of HOSA
Student Scholar Athlete
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