Custodian Resume Example
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CUSTODIAN
Professional Summary
Multi-tasking Manager known for creating positive environments where employees can prosper and succeed. Pursuing a new role where hard work and dedication will be highly valued.
Friendly Sales Associate adept at working in diverse retail and customer service environments.
Skills
Management Customer service Accurate money handling Stocking Active listening skills Time management Microsoft office Team leadership | Opening and Closing store Goal-oriented Inventory management Retail sales Organization Use of reservation software Interpersonal and written communication Strong verbal communication |
Work History
04/2013 to 07/2014CustodianBridgesmn | Chippewa Falls , WI
- Thoroughly scrubbed and cleaned bathroom fixtures and partitions.
- Cleaned in and around the buildings, prioritizing safety at all times.
- Scrubbed, top-coated, buffed and varnished hard floors.
- Checked in and stocked inventory throughout the facility.
- Properly labeled and diluted all cleaning solutions.
- Kept janitorial closets clean and organized.
- Sanitized bathrooms, showers and locker rooms.
- Cleaned windows, glass partitions and mirrors using soapy water, surface cleaner, sponges and squeegees.
- Steam cleaned and shampooed carpeted areas.
- Washed and spot-cleaned files, desktops, office glass, partitions, doors and walls.
- Cleaned building floors by sweeping, mopping, scrubbing and vacuuming.
- Spot cleaned furniture and carpet.
- Operated compactors and balers to discard cardboard boxes and trash.
- Hosed down and swept steps and sidewalks.
10/2014 to 01/2017ManagerNothing Bundt Cakes | Addison , TX
- Immediately addressed issues with customers so that they could be successfully resolved.
- Routinely answered customer questions regarding merchandise and pricing.
- Answered customer telephone calls promptly and in an appropriate manner.
- Politely assisted customers in person and via telephone.
- Actively pursued personal learning and development opportunities.
- Ensured superior customer experience by addressing customer concerns, demonstrating empathy and resolving problems on the spot.
- Built long-term customer relationships and advised customers on purchases and promotions.
- Handled all customer relations issues in a gracious manner and in accordance with company policies.
- Provided an elevated customer experience to generate a loyal clientèle.
- Asked open-ended questions to assess customer needs.
- Served as the main liaison between customers, management and sales team.
- Recipient of multiple positive reviews acknowledging dedication to excellent customer service.
- Resolved all customer complaints in a professional manner while prioritizing customer satisfaction.
- Described product to customers and accurately explained details and care of merchandise.
- Determined customer needs by asking relevant questions and listening actively to the responses.
- Managed wide variety of customer service and administrative tasks to resolve customer issues quickly and efficiently.
- Responded to all customer inquiries thoroughly and professionally.
09/2016 to 06/2018Costuming CoordinatorPetco | Redmond , WA
- Supervised a weekly schedule of projects and anticipated the timelines for specific milestones and completion.
- Welcomed guests into the store and helped them locate items.
- Provided ongoing guest service, including giving fashion advice.
- Recipient of multiple positive reviews acknowledging dedication to excellent guest service.
- Communicated with vendors regarding back order availability, future inventory and special orders.
- Greeted guests in a timely fashion, while quickly determining their needs.
- Resolved all guest complaints in a professional manner while prioritizing customer satisfaction.
- Coordinated between billing department and guests to resolve problems.
- Folded and arranged garments in attractive displays.
- Used time efficiently when not serving guests, including folding clothes and cleaning out fitting rooms.
- Supervised and directed all merchandise and shipment processing.
- Accurately logged all daily shipping and receiving orders.
07/2018 to CurrentCustomer Service RepresentativeRena Investments LLC | City , STATE
- Earned management trust by serving as key holder, responsibly opening and closing store.
- Maintain cleanliness and presentation of stock room and sales floor.
- Organize store merchandise racks by size, style and color to promote visually appealing environment.
- Providing an elevated customer experience to generate a loyal clientèle.
- Help drive sales goals and achieve monthly quotas.
- Learning, referencing and applying product knowledge information.
- Bagging boxing or gift-wrapping sold merchandise per customer's request.
- Stocking shelves with unpacked items, ensuring proper labeling in clear and visible areas.
- Politely assisting customers in person and via telephone.
- Working closely with sales representatives on inventory control and ordering.
- Schedule weekly inventory pickups and deliveries with vendors.
- Recommend, select and help locate and obtain out-of-stock product based on customer requests.
- Design displays to make the store experience interactive, engaging and reassuring.
Education
2010
High School Diploma
John Adams HS, City, State
2012Associates Degree | Business ManagementEverest University, City, State
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Resume Overview
School Attended
- John Adams HS
- Everest University
Job Titles Held:
- Custodian
- Manager
- Costuming Coordinator
- Customer Service Representative
Degrees
- 2010 High School Diploma
2012 Associates Degree | Business Management
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