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Custodian Resume Example

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CUSTODIAN
Summary

Hardworking and reliable employee with strong ability in helping people and making sure everyone has a good experience. Offering 5 years of customer service experience, a strong love for people, and a strong work ethic! Highly organized, proactive and punctual with team-oriented mentality.

Skills
  • Janitorial equipment familiarity
  • Mixing cleaning chemicals
  • Customer service-focused
  • Facility maintenance
  • Floor waxing
  • Problem resolution
  • Organization
  • Planning and coordination
  • Team building
  • Customer service
  • Communications
  • Check payment processing
  • Price memorization
  • Liquor, wine and food service
  • Table Bussing
  • Menu memorization
  • Buffet setup and takedown
  • Dining customer service
  • Point of Sale (POS) system operations
  • Special dietary requirements
  • Food safety understanding
  • Dish preparation
  • Regulatory compliance
  • Sales Techniques
  • Safe food handling
  • Quality control
  • Call center operations
  • Data entry
  • Payment processing
  • Training and Development
  • Credit card payment processing
  • Report creation
  • High-energy attitude
  • Technologically savvy
  • Freight operations
  • Customer relations
  • Office equipment proficiency
  • Courteous demeanor
  • Problem-solving abilities
  • Fleet dispatching
  • Store maintenance
  • Stockroom procedures
  • In-store support
  • Product organization
  • Promotional support
  • Inbound and outbound calling
  • Sales expertise
  • Microsoft Office expertise
  • Conflict mediation
  • Retail sales customer service
  • Clerical support
  • Shipping and receiving understanding
Education and Training
High School DiplomaEdna High SchoolEdna,TX,05/2017
Experience
Bay City ISDCustodian | Bay City, TX10/2019 to 06/2020
  • Assembled basic furniture and supplies for [Area].
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Sanitation
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Moved equipment and furniture to thoroughly clean space.
  • Maintained building interiors with routine deep cleaning of high-traffic areas.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Notified building managers about needed repairs to maintain public safety.
  • Scraped gum off hard surfaces and carpet to reduce spread of germs.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Completed routine maintenance checks, notifying management of any needed repairs.
  • Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Buckle Customer Service Assistant | Midland, TX11/2018 to 05/2019
  • Reviewed account and service histories to identify trends and issues.
  • Informed customers about billing procedures, processed payments and provided payment option setup assistance.
  • Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
  • Informed customers about all product lines and services offered by company.
  • Suggested products and services to clients based on individual needs to drive consistent sales.
  • Enhanced sales by implementing merchandising and promotional improvements.
  • Consistently put customers first by handling needs with sense of urgency and compassion.
  • Consulted with customers on modern styles and trends.
  • Compiled trend data and created representative charts and graphics to present information to diverse groups.
  • Met and exceeded productivity targets by handling every interaction with top-notch customer service.
  • Communicated information to customers about product quality, value and style.
  • Escalated customer concerns, store issues and inventory requirements to supervisors.
MUY PIZZA Server | Edna, TX03/2015 to 11/2018
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Calculated charges, issued table checks and collected payments from customers.
  • Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
  • Sent orders to kitchen staff by [Action].
  • Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
  • Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Greeted newly seated guests quickly and efficiently.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
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Resume Overview

Companies Worked For:

  • Bay City ISD
  • Buckle
  • MUY PIZZA

School Attended

  • Edna High School

Job Titles Held:

  • Custodian
  • Customer Service Assistant
  • Server

Degrees

  • High School Diploma

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