custodian resume example with 4+ years of experience
Jessica Claire
Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
(555) 432-1000 - - resumesample@example.com - : - -
(555) 432-1000 - - resumesample@example.com - : - -
Summary
Hardworking and reliable employee with strong ability in helping people and making sure everyone has a good experience. Offering 5 years of customer service experience, a strong love for people, and a strong work ethic! Highly organized, proactive and punctual with team-oriented mentality.
Skills
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Experience
10/2019 to 06/2020
Custodian Burkett Restaurant Equipment – Perrysburg, OH,
- Assembled basic furniture and supplies for [Area].
- Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
- Sanitation
- Handled and stored hazardous chemicals safely to prevent injury or illness.
- Moved equipment and furniture to thoroughly clean space.
- Maintained building interiors with routine deep cleaning of high-traffic areas.
- Used industrial cleaning equipment to quickly complete custodial tasks.
- Notified building managers about needed repairs to maintain public safety.
- Scraped gum off hard surfaces and carpet to reduce spread of germs.
- Wet and spot mopped to clean floors and other surfaces in public corridors.
- Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
- Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
- Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
- Completed routine maintenance checks, notifying management of any needed repairs.
- Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
- Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
11/2018 to 05/2019
Customer Service Assistant Lincare – Missoula, MT,
- Reviewed account and service histories to identify trends and issues.
- Informed customers about billing procedures, processed payments and provided payment option setup assistance.
- Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
- Informed customers about all product lines and services offered by company.
- Suggested products and services to clients based on individual needs to drive consistent sales.
- Enhanced sales by implementing merchandising and promotional improvements.
- Consistently put customers first by handling needs with sense of urgency and compassion.
- Consulted with customers on modern styles and trends.
- Compiled trend data and created representative charts and graphics to present information to diverse groups.
- Met and exceeded productivity targets by handling every interaction with top-notch customer service.
- Communicated information to customers about product quality, value and style.
- Escalated customer concerns, store issues and inventory requirements to supervisors.
03/2015 to 11/2018
Server Creekview Health Center – Pleasanton, CA,
- Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
- Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
- Operated POS terminals to input orders, split bills and calculate totals.
- Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
- Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
- Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
- Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
- Explained menu options to guests, offered suggestions and took orders for food and beverages.
- Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
- Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
- Calculated charges, issued table checks and collected payments from customers.
- Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
- Sent orders to kitchen staff by [Action].
- Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
- Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
- Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
- Greeted newly seated guests quickly and efficiently.
- Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
Expected in 05/2017 to
High School Diploma:
Edna High School - Edna, TX
Edna High School - Edna, TX
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Resume Overview
School Attended
- Edna High School
Job Titles Held:
- Custodian
- Customer Service Assistant
- Server
Degrees
- High School Diploma
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