custodian resume example with 4+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
:
Summary
Hardworking and reliable employee with strong ability in helping people and making sure everyone has a good experience. Offering 5 years of customer service experience, a strong love for people, and a strong work ethic! Highly organized, proactive and punctual with team-oriented mentality.
Skills
Janitorial equipment familiarity
Mixing cleaning chemicals
Customer service-focused
Facility maintenance
Floor waxing
Problem resolution
Organization
Planning and coordination
Team building
Customer service
Communications
Check payment processing
Price memorization
Liquor, wine and food service
Table Bussing
Menu memorization
Buffet setup and takedown
Dining customer service
Point of Sale (POS) system operations
Special dietary requirements
Food safety understanding
Dish preparation
Regulatory compliance
Sales Techniques
Safe food handling
Quality control
Call center operations
Data entry
Payment processing
Training and Development
Credit card payment processing
Report creation
High-energy attitude
Technologically savvy
Freight operations
Customer relations
Office equipment proficiency
Courteous demeanor
Problem-solving abilities
Fleet dispatching
Store maintenance
Stockroom procedures
In-store support
Product organization
Promotional support
Inbound and outbound calling
Sales expertise
Microsoft Office expertise
Conflict mediation
Retail sales customer service
Clerical support
Shipping and receiving understanding
Experience
Custodian, 10/2019 to 06/2020 Burkett Restaurant Equipment – Perrysburg, OH,
Assembled basic furniture and supplies for [Area].
Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
Sanitation
Handled and stored hazardous chemicals safely to prevent injury or illness.
Moved equipment and furniture to thoroughly clean space.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Used industrial cleaning equipment to quickly complete custodial tasks.
Notified building managers about needed repairs to maintain public safety.
Scraped gum off hard surfaces and carpet to reduce spread of germs.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Completed routine maintenance checks, notifying management of any needed repairs.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Customer Service Assistant, 11/2018 to 05/2019 Lincare – Missoula, MT,
Reviewed account and service histories to identify trends and issues.
Informed customers about billing procedures, processed payments and provided payment option setup assistance.
Answered incoming calls and offered highest level of professionalism and knowledgeable service to every customer.
Informed customers about all product lines and services offered by company.
Suggested products and services to clients based on individual needs to drive consistent sales.
Enhanced sales by implementing merchandising and promotional improvements.
Consistently put customers first by handling needs with sense of urgency and compassion.
Consulted with customers on modern styles and trends.
Compiled trend data and created representative charts and graphics to present information to diverse groups.
Met and exceeded productivity targets by handling every interaction with top-notch customer service.
Communicated information to customers about product quality, value and style.
Escalated customer concerns, store issues and inventory requirements to supervisors.
Server , 03/2015 to 11/2018 Creekview Health Center – Pleasanton, CA,
Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Operated POS terminals to input orders, split bills and calculate totals.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Completed thorough and accurate opening and closing duties to facilitate smooth restaurant operations.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
Calculated charges, issued table checks and collected payments from customers.
Cleaned dishes with detergent, rinsing and sanitizing chemicals in [Number]-compartment sink.
Sent orders to kitchen staff by [Action].
Washed buffet, restaurant and banquet items, including silverware, dishes, cooking utensils, equipment and displays.
Operated and maintained cleaning equipment and tools, including dishwasher, hand wash stations, pot-scrubbing station and trash compactor.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Greeted newly seated guests quickly and efficiently.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Education and Training
High School Diploma: , Expected in 05/2017 to Edna High School - Edna, TX GPA: Status -
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