Dedicated office worker skilled at using MS Office and Google to create exceptional communications, presentations and spreadsheets. Maximizing customer satisfaction and exceeding business objectives with organized approach and strong multitasking abilities. Experienced administrative professional with exceptional typing and data entry abilities and results-driven nature. Knowledgeable about logging daily information, researching variances and maintaining thorough records. Accuracy-driven, service-oriented and diligent about completing tasks with little supervision. Friendly, hardworking, punctual and driven.
Skills
Physical Stamina
Conscientious and Detail-Oriented
Positive Team Player
Strong Work Ethic
Multitasking and Prioritization
Productivity and Time Management
Checklists and Recordkeeping
Microsoft Office, Excel and Powerpoint
Exceptional customer service
Excellent people skills
Cash Handling
Problem-solving skills
Multi-tasking strength
Work History
07/2019 to Current
CustodianCarr Lane Manufacturing – Austin, TX,
Open up the campus, turn on all lights and unlock teacher classrooms when needed.
Set up the cafeteria for students arrival for breakfast and clean the floors and tables after breakfast time as well as after lunch.
Sanitize and spot-clean furniture, blackboards, mirrors, wastebaskets and garbage cans and carpets.
Collect trash and emptied receptacles and recycling containers.
Inspect campus grounds and pick up any trash or other debris impacting appearance or movement flows between spaces.
Maintain clean and comfortable environment on the campus building by vacuuming, cleaning windows, restrooms and dusting.
2017 to Current
Clerk/BookkeeperSave Mart Supermarkets – Madera, CA,
Maintain and processed invoices for the company
Answer phone calls, set up payments for customers and schedule appointments for the company.
Review and process client payments, including electronic payments and check deposits.
Provided accounting support to company by managing functions such as accounts payable, accounts receivable and business expense processing.
Sort financial documents, and post daily receipts and payments.
Applied proper codes to invoices, files and receipts to keep records organized and easily searchable.
Review and file financial documents, and post daily receipts and payments in accordance with all company protocols.
Monitor, verify and approve invoices and review balances through software like excell to assess balance sheets
Match purchase orders with invoices and record necessary information.
2012 to 2013
Sales/ Incoming Calls RepresentativeQVC – City, STATE,
Answered customer telephone calls promptly to avoid on-hold wait times.
Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
Offered advice and assistance to customers, paying attention to special needs or wants.
Responded to customer requests for products, services and company information.
Maintained courteous, friendly atmosphere for guests to increase overall satisfaction and customer service standards.
Answered customer questions about product availability and shipment times.
Informed customers about special promotions and provided detailed information for various products.
Provided customers with detailed information on company products, services and materials.
Verified accuracy of customer account information and updated when necessary.
Handled day-to-day customer contact via phone
Directed customers to appropriate departments for additional support.
Input customer orders and payment information to coordinate quick delivery of products.
08/2006 to 2013
Assistant Store ManagerWestin La Cantera Resort And Spa – City, STATE,
Managed opening and closing procedures and recommended changes to enhance efficiency of the shop.
Maintained positive customer relationships by responding quickly to customer service inquiries.
Rotated merchandise and displays to feature new products and promotions.
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