LiveCareer-Resume

custodian resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Sociable waitress skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Liquor, wine and food service
  • Effective customer upselling
  • Check payment processing
  • Menu memorization
  • Food inspection
  • Table Bussing
  • Dish preparation
  • Food safety understanding
  • High-volume dining
  • Point of Sale (POS) system operations
  • Dining customer service
  • Price memorization
  • Seating assignment preparation
  • Safe food handling
Experience
Custodian, 02/2020 to Current
Td GardenPhoenix, AZ,
  • Maintained janitorial equipment and performed minor repairs to extend machine life and avoid malfunctions.
  • Wet and spot mopped to clean floors and other surfaces in public corridors.
  • Checked and stocked inventory throughout facility to meet expected demands.
  • Sanitation
  • Mopped and vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
  • Moved equipment and furniture to thoroughly clean space.
  • Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
  • Wiped down various surfaces using approved cleaning products to prevent growth of bacteria and viruses.
  • Followed proper handling procedures for chemical cleaners and power equipment to prevent damage to floor and fixtures and maintain safe environment.
  • Handled and stored hazardous chemicals safely to prevent injury or illness.
  • Maintained accountability for building keys, master keys, and access cards.
  • Used industrial cleaning equipment to quickly complete custodial tasks.
  • Completed routine maintenance checks, notifying management of any needed repairs.
Server, 10/2015 to 02/2020
Mattel Inc.Richmond, VA,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Promoted desserts, appetizers and specialty drinks to optimize sales.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Checked with guests to get feedback on food served, resolve issues, bring additional items and refill beverages.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Updated repeat customers on menu changes and new food and beverage offerings to maintain quality service relationships.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Server, 09/2016 to 01/2020
Mattel Inc.Seekonk, MA,
  • Satisfied customers by topping off drinks and anticipating condiments, napkins and other needs.
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Adhered to minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Arranged place settings with fresh tablecloths, tableware and flowers to beautify table.
  • Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Collaborated with host, bus person and cook to efficiently serve food and beverage options.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Calculated charges, issued table checks and collected payments from customers.
  • Circulated within assigned areas to assess and address customer needs, effectively prioritizing tasks during peak hours.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Greeted newly seated guests quickly and efficiently.
  • Communicated effectively with patrons to establish preferences and dietary restrictions and make food and beverage recommendations.
  • Presented patrons with menus and specials promptly after seating, following up to address questions before taking orders.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Served plated dinners, buffet-style dinners and passed hors d'oeuvres for parties.
  • Minimized customer wait times by efficiently taking and filling large volume of orders each day.
  • Processed customers' payments and provided receipts.
  • Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
  • Met or exceeded sales targets on consistent basis with proactive promotional strategies and dessert mentions.
Education and Training
High School Diploma: , Expected in 06/2008 to Maui High School - Kahului, HI,
GPA:
Status -

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Resume Overview

School Attended

  • Maui High School

Job Titles Held:

  • Custodian
  • Server
  • Server

Degrees

  • High School Diploma

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