I am well rounded and have useful knowledge in many areas. I have bartended, waited tables, and worked at a convenience store. I have answered phones to field customer complaints for Golden Corral's corporate office in Houston, Texas, in 1993.
In most of my professional life, I have chosen careers that are customer service based, and enjoy working with people.
I am not afraid to try new things, and I love expanding my knowledge base
Skills
MSDS knowledge
Mixing cleaning chemicals
Janitorial equipment familiarity
Buffing and waxing
Excellent communication skills
Clean driving record
Customer service-focused
Asbestos training
Time Management
Sanitization techniques
Floor waxing
Supply inventory management
Rug shampooing
Have had extensive training in how to deal with difficult people, and communication.
Experience
02/2019 to 01/2021
CustodianAcuity – Richmond, VA,
Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Checked and stocked inventory throughout facility to meet expected demands.
Moved equipment and furniture to thoroughly clean space.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Maintained accountability for building keys, master keys and access cards.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Notified building managers about needed repairs to maintain public safety.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Gathered and emptied trash cans and disposed of bags.
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
Sanitized and deep cleaned bathroom floors and surfaces.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Stored, used and disposed of cleaning chemicals and supplies.
Stocked, sanitized, cleaned and inspected restrooms.
Disposed of waste and gathered individual trash bags to place in receptacles.
Dusted and wiped furniture and fixtures.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Monitored cleaning supply levels and requested reordering when inventory ran low.
Read and followed company, customer and safety rules, policies and procedures.
Notified superiors of damaged fixtures, dispensers and furniture or building issues.
Reported interior and exterior maintenance needs to managers.
Responded promptly to requests to clean and sanitize areas after accidents.
Responded to emergency cleaning requests to meet client expectations.
Organized custodial closets to easily find equipment and supplies.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
At this time, I worked at Vet Med. The Custodians were held at a much higher standard at Vet Med than the rest of campus. Kept hospital cleaning standards. Worked around many different animals and level of treatment.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
02/2017 to 02/2019
Custodial SupervisorEmcor Group, Inc. – Bartlett, TN,
Helped team members use supplies efficiently to achieve department objectives and reduce waste.
Wrote and filled reports for all accidents and injuries.
Interviewed and chose best candidates for each role.
Assessed daily workloads, scheduled and planned daily assignments and oversaw numerous projects.
Managed team of employees, daily progress reports and overall project planning.
Collaborated with multiple departments to maximize workflow and efficiency.
Adhered to strict operation and maintenance regulations by following instructions and observing guidelines.
Worked closely with team members to deliver project requirements, develop solutions and meet deadlines.
Assigned specific tasks to individual team members and evaluated performance.
Was responsible for time cards and monitoring benefit usage.
10/2010 to 02/2017
CustodianAcuity – San Antonio, TX,
Vacuumed floors and dusted furniture to maintain organized, professional appearance at all times.
Wiped down various surfaces with approved cleaning products to prevent growth of bacteria and viruses.
Wet and spot mopped to clean floors and other surfaces in public corridors.
Checked and stocked inventory throughout facility to meet expected demands.
Moved equipment and furniture to thoroughly clean space.
Maintained building interiors with routine deep cleaning of high-traffic areas.
Maintained accountability for building keys, master keys and access cards.
Handled and stored hazardous chemicals safely to prevent injury or illness.
Operated industrial cleaning equipment to quickly complete custodial tasks.
Notified building managers about needed repairs to maintain public safety.
Stripped, sealed, finished and polished floors to maintain appearance and remove scratches.
Gathered and emptied trash cans and disposed of bags.
Cleaned floors and surfaces by sweeping, mopping, dusting and polishing.
Sanitized and deep cleaned bathroom floors and surfaces.
Mopped and waxed floors, dusted, deep cleaned bathrooms and removed trash to keep buildings in clean and orderly condition.
Stored, used and disposed of cleaning chemicals and supplies.
Stocked, sanitized, cleaned and inspected restrooms.
Disposed of waste and gathered individual trash bags to place in receptacles.
Dusted and wiped furniture and fixtures.
Completed custodial rounds, including sweeping and vacuuming, glass cleaning and trash collecting.
Monitored cleaning supply levels and requested reordering when inventory ran low.
Read and followed company, customer and safety rules, policies and procedures.
Notified superiors of damaged fixtures, dispensers and furniture or building issues.
Reported interior and exterior maintenance needs to managers.
Responded promptly to requests to clean and sanitize areas after accidents.
Responded to emergency cleaning requests to meet client expectations.
Organized custodial closets to easily find equipment and supplies.
Maintained inventory of cleaning supplies and documented items requiring reorder.
Operated carpet extractors and floor buffers while adhering to all corporate safety measures.
Adhered to safety processes for manual and electric cleaning equipment to minimize risk.
10/2008 to 10/2010
Convenience Store ClerkFiesta Mart – Garland, TX,
Opened and/or closed the store.
Cleaned and stocked during and at end of each shift.
Counted down drawer each night, or opened the cash drawer in the morning
Greeted and engaged customers warmly and generated heavy return business, often learning customer names, product preferences and interests.
Restocked shelves continuously with creative displays, keeping products available, visible and eye-catching to customers.
Recognized and respected customer time constraints and preferences by quickly completing transactions for hurried customers while taking time to connect with customers wishing to visit.
Interacted with over 100 customers daily in friendly and helpful manner.
Monitored work areas for cleanliness and functionality and removed obstacles for safety.
Addressed customer complaints with knowledgeable and speedy support to maximize satisfaction.
Inspected deliveries, replenished shelves and stored excess products to keep on top of stock management tasks.
Identified safety hazards and notified management to determine proper resolution of issues.
Rotated goods in inventory by following “first in, first out” approach to keep shelves organized and well-stocked.
10/1998 to 12/2007
LaborerCornerstone Building Brands – AZ, State,
Received and inspected incoming parts.
Cut hose to specifications set by customer
Embossed part number on ferrules
Skived hose ends so parts could be crimped to hose
Crimped parts onto hoses according to customer specs
Boxed orders
Labeled orders
Audited orders
Completed orders, loaded trucks and made sure all were delivered on time
Back up supervisor. Mostly filled in for vacations and supervised on weekends during overtime
Education and Training
Expected in 05/1989 to to
High School Diploma: Boone High School - Boone, IA GPA: Status -
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