Livecareer-Resume
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
:
Summary

Experienced in handling high-volume customer needs, quickly assessing each customer and offering on-trend recommendations. Skilled at cutting hair and recommending optimal products to drive revenue. Diligent about keeping records accurate and schedules organized.

Skills
  • 7 years)
  • Waitress
  • Restaurant Server
  • Hostess
  • Customer Care
  • Hair Styling
  • Upselling
  • Nail Care
  • Makeup Application
  • Assistant Manager Experience
  • Body Waxing
  • Organizational Skills
  • Certifications and Licenses
  • Cosmetology license
  • Renewal every two years
  • Notary cert. Working on license
  • Present
  • Assessments
  • Call Center Customer Service — Highly Proficient
  • March 2020
  • Applying customer service skills in a call center setting.
  • Full results: Highly Proficient
  • Scheduling — Familiar
  • December 2020
  • Cross-referencing agendas and itineraries to avoid scheduling conflicts
  • Full results: Familiar
  • Case management & social work — Proficient
  • September 2021
  • Determining client needs, providing support resources, and collaborating with clients and
  • Multidisciplinary teams
  • Full results: Proficient
  • Security guard skills — Highly Proficient
  • Assessing risks, enforcing security standards, and handling complaints
  • Project timeline management — Familiar
  • Prioritizing and allocating time to effectively achieve project deliverables
  • Medical billing — Familiar
  • Understanding the procedures and forms used for medical billing
  • Call center customer service — Highly Proficient
  • Customer service — Expert
  • Identifying and resolving common customer issues
  • Full results: Expert
  • Management & leadership skills: Planning & execution — Familiar
  • Planning and managing resources to accomplish organizational goals
  • Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued
  • Development in any professional field.
  • Additional Information
  • Professional Skills
  • Customer service: Advanced
  • Goal oriented: Advanced
  • Training/ manager:
  • Intermediate
  • Cash handling: Advanced
  • Hair Assessments
  • Issue Resolution
  • Relationship Building
  • Friendly Communication
Education and Training
California Baptist University Riverside, Expected in 07/2023 Bachelor of Arts : Psychology - GPA :
Yucca Valley High School High School Yucca Valley, CA, Expected in 12/2005 High School Diploma : - GPA :
Copper Mountain College Joshua Tree, Expected in : - GPA :
Certifications
CASH (10+ years) CASH HANDLING (10+ years) CUSTOMER SERVICE (7 years) RECEPTIONIST (7 years) RETAIL SALES
Experience
Amita Health - Cosmetologist
South Hadley, MA, 12/2018 - 03/2020
  • Beatify clients and bill families.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Recommended treatment and styling products to customers to meet current needs or resolve specific concerns.
  • Met with customers to discuss style preferences and special requirements before treatment.
  • Updated appointment calendar and set shift schedules to meet demand.
  • Double-checked inventories and staff stocking of treatment and sale areas.
Amita Health - Domo Sushi Waitress
Sussex, WI, 12/2015 - 05/2016
  • Present meals decorated properly, cash handling, and customer service.
  • Maintained accuracy while handling payments, giving change and printing receipts for customers.
  • Greeted customers, answered questions and recommended specials to increase profits.
  • Communicated with kitchen staff to stay updated on item availability and customer wait times.
  • Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
  • Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
  • Prepared salads, appetizers and garnishes to assist kitchen staff.
  • Cleared table and bussed dishes to allow for quick setups.
  • Stocked server areas with supplies before, during and after shifts.
  • Verified guest satisfaction with meals and suggested additional items to increase restaurant sales.
Perfect Hair Cosmetologist - Cosmetologist
City, STATE, 05/2012 - 12/2015
  • Beautifying each and every customer in my chair, cash handling, and up sale.
  • Met with new clients and provided successful hair consultations detailing expectations for color, style and cut.
  • Stayed up-to-date on current and emerging trends to increase professional value and meet diverse client needs.
  • Fostered clean and sanitary work environment to protect customers and staff from infection.
  • Washed, colored, cut and styled hair for high volume of clients daily.
  • Assessed client features and preferences to advise personalized makeup and hair styling techniques.
  • Designed cleaning schedules and organizational systems for treatment and sales areas.
  • Updated appointment calendar and set shift schedules to meet demand.
  • Treated customers to shampooing and head massage to promote loyalty.
  • Assisted with basic bookkeeping, filing and maintaining clients' records.
Washington Mutual - Teller/ Trainer
City, STATE, 12/2002 - 11/2006
  • Created and offered additional materials to enhance training.
  • Explained goals and expectations required of trainees.
  • Promoted increased productivity through appropriate allocation of resources, budgets, inventories, training support and team building materials.
Willing to relocate: Anywhere
Additional Information
  • Willing to relocate: Anywhere, Authorized to work in the US for any employer

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Resume Overview

School Attended

  • California Baptist University
  • Yucca Valley High School High School
  • Copper Mountain College

Job Titles Held:

  • Cosmetologist
  • Domo Sushi Waitress
  • Cosmetologist
  • Teller/ Trainer

Degrees

  • Bachelor of Arts
  • High School Diploma
  • Some College (No Degree)

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