Hardworking and reliable Sales Manager with strong skills in the medical field. Offering a strong drive and compassion. Highly organized, proactive and punctual with team-oriented mentality.
I watched a family member struggle with addiction for years, intel addiction finally won and took his life. It changed my life and taught me a motto that I live by, "Do not judge, for everyone has a story and each and everyone of those people struggling is someones, brother, sister, son or daughter, we don't know the story that got them their".
Skills
Customer Service
Problem-Solving
Time Management
Verbal and Written Communication
Detail-Oriented
Relationship Building
Customer Complaint Resolution
Marketing Strategy Development
Sales Targeting
Cold Calling
Sales Projections
Client Base Retention
Direct Sales
Lead Generation
Data Confidentiality
Customer Order Management
Account Servicing
Territory Management
Sales Records Management
Contract Management
Experience
03/2021 to 09/2022
Corporate Sales Manager/General ManagerAlways Best Care – Elkton, MD,
Closed sales consistently through strong client rapport and expert product and service knowledge.
Hired, trained and supervised sales staff members and teams.
Researched and analyzed new sales options, prospects and market trends.
Monitored client needs and competitor trends to identify improvements and recommend new products.
Initiated sales process by scheduling appointments, delivering presentations and conducting tours.
Connected with potential customers to build new corporate partnerships and solicit gym sales.
Prepared and promptly sent proposals, contracts and correspondence to facilitate sales process.
Prepared sales reports and attended regular meetings to update staff about new sales processes and trends.
Supported sales team members to drive growth and development.
Coached, developed and motivated team to achieve revenue goals.
Resolved customer complaints regarding sales and service.
Directed and coordinated products, services and sales activities.
Enhanced sales volume through skilled support to both new and inactive customers.
02/2016 to 01/2021
In Home Hospice CNADanaher – Santa Ana, CA,
Assisted patients with shaving, bathing and oral hygiene to promote healthy habits and overall wellness.
Engaged with patient family and friends to provide courteous visit experience.
Looked for physical, emotional and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Assessed vitals and noted medical information to report changes to nursing staff and physicians.
Documented nursing assessments, treatments and follow-up care to maintain patient safety and optimize workflow.
Collected biological specimens and packaged for laboratory transport to complete diagnostic tests.
Demonstrated respect and regard for dignity of patients, families and fellow employees to promote professional, responsible and courteous environment.
Assisted patients with daily activities under nurse's supervision to provide essential care and emotional support.
Documented information in patient charts and communicated status updates to interdisciplinary care team.
Communicated with patients to determine feelings, need for assistance or social and emotional support.
Kept medical supply room and patient rooms stocked with necessary supplies, equipment and instruments.
Assisted nurses with wound care for pressure ulcers, bed sores and surgical site wounds.
Provided physical support to assist patients with bathing, dressing and toileting.
Exercised comatose and paralyzed patients to reduce delirium and improve physical function.
Safeguarded patient privacy with strict adherence to HIPAA protocols.
Transported specimens, laboratory items or pharmacy items, verifying proper documentation and delivery to authorized personnel.
Administered medications and educated patients and families on correct at-home administration.
10/2013 to 01/2016
CaregiverVisiting Angels Home Care – City, STATE,
Maintained clean and well-organized environment for client happiness and safety.
Improved patient outlook and daily living through compassionate care.
Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
Created safe and positive living situations for clients by communicating with family and other staff about concerns or challenges.
Followed care plan and directions to administer medications.
Drove clients to shop for groceries, attend doctor appointments and run errands.
Laundered clothing and bedding to prevent infection.
Examined and treated patient lacerations, contusions and physical symptoms and referred patients to other medical professionals.
Worked closely with clinical staff to support therapeutic and behavioral plans.
11/2007 to 06/2013
Office ManagerDouble D Listings – City, STATE,
Oversaw receiving and organizing correspondence, answering and forwarding calls and creating business letters and records.
Maintained impeccable office organization to support efficiency, professionalism and performance objectives.
Interpreted and communicated work procedures and company policies to staff.
Consulted with management to resolve equipment performance and output quality problems.
Managed, scheduled and coordinated office functions and activities for employees.
Coded and entered daily invoices with in-house accounting software.
Elevated customer satisfaction ratings by promptly resolving client and case issues.
Negotiated with vendors to determine optimal material purchase pricing.
Reduced financial discrepancies by accurately managing accounting documentation while maintaining case costs and billing processes.
Automated office operations, managed client correspondence and tracked records.
Education and Training
Expected in 06/2003 to to
High School Diploma: Churchill High School - Eugene, OR GPA:
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