High-performing Executive Assistant with extensive experience working with a diverse client base including administration of sponsored projects. Results-driven, proactive and resourceful professional with 14 years experience providing executive-level support.
Scheduling & travel administration
MBA, Major Management, magna cum laude
BS, Major Business Administration, magna cum laude
Recognized for excellence and exceeding job scope of administrative assistant; written in performance appraisal to seek advanced position (Duke Medicine)
Assisted in administration of time-sensitive education loan applications and scholarship awards (NCSEAA)
Recognized for thorough and professional etiquette answering incoming calls (NCSEAA)
Interfaced with NIEHS/NIH FOIA Coordinator (recognized for excellent attention to detail)
Awarded gift check for outstanding performance (identified as cornerstone of corporation due to exemplary administrative talent (PharmaResearch)
Received gift check award for outstanding performance sponsor projects (transmitted approx. 5,000 CRFs weekly Burroughs Wellcome)
Recognized for extraordinary efficiency; Pediatric Professor stated what satisfied him most was ability to "read his mind and know precisely what he needed" (UNC Maternal & Child Health)
Contractor Accounting April 2014 to June 2014Westaff － Durham, NCAccounting support to Chief Financial Officer, ABC Board, overseeing fiscal budget for eight ABC Stores, Durham County. Review/run budget summary for change orders received and change fund deposits, reconciled Brinks-SunTrust bank ledgers. Generated analysis of corporate charge accounts, reconciled employee LTD/STD insurance costs, deposits in transit. Verified details of transactions, including funds received and total account balances. Conducted month-end balance reviews and reconciled any variances. Balanced summary reports for verification and approval.
Sponsored Projects Administrative Assistant February 2005 to April 2011Duke Image Analysis Laboratory, Radiology, Duke － Durham, NC
Administration of sponsored projects; run/review monthly reports for projects utilizing SAP R/3; verified details of transactions, including funds received and total account balances. Submit budget summary for progress of travel budget, projects and labor costs. Liaised with Sponsored Programs to establish SPS number and grant fund code, funds transfer, and closeouts. Conducted sponsor billing in accordance with budget agreement. Maintained current information on indirect and fringe benefit cost rates. Generated labor costs projections.
Requested approvals from departments and Office of Research Administration. Interfaced with sponsors and Corporate Research Collaboration to secure Confidentiality Disclosure Agreements and Research Agreements. Coordinated IRB approvals for protocol submissions, continuing annual reviews and follow-through on modification requests.
Liaised with PARIS coordinator for expenses reconciliations, procurement. Vendor interface.
Supervised administrative specialist developing performance plan, performed appraisal.
Contractor Education, Grants Training & Outreach November 2004 to January 2005NCSEAA － RTP, NCAssisted in administration of time-sensitive education loan applications and scholarship awards, database efficiency. Sole support to Director and Office Manager, interfaced with sub-divisions and accounting. Coordinated approval processes of accounts payable invoices. Recognized for thorough and professional etiquette answering incoming calls.
Contractor Grants Clerk, Grants Management Branch (GMB) April 2004 to September 2004NIEHS/NIH － RTP, NC
Sole support to GMB Chief and Deputy Chief, and grants management specialists in administration of grants. Distributed current information regarding administrative supplements, agency agreements, funding plans. Processed complex Freedom of Information Act (FOIA) requests, responded to inquiries from judicial for federal agency records (required accuracy/deadline turnaround demonstrating ability to precisely interpret codes for information release).
Grantee-file maintenance, auditing of official grant files. Lead technical support for administering grants closeouts and backlog utilizing IMPAC II database, Web Query Tool. Close contact with PIs and institution officials to retrieve final reports (Financial Status Report, Invention Report, Progress Report). Created sequential grants closeouts process which was adopted as formal procedure GMB-DERT.
Clinical Research Senior Executive Assistant (Corporate) December 1998 to September 2003PharmaResearch Corporation － RTP, NC
Supported President US Clinical Research for tight deadlines/whole development plans, protocol products and production of presentation graphics, project budgets, generation of departmental statistics, mass marketing materials development. Administration for board and client meetings. Required excellent PowerPoint, Visio, Excel, Microsoft Word skills.
Problem-solved thoroughly researching and analyzing situation, developed good rapport with clients and colleagues at all levels. Assisted in development and documentation outlining new business practices, eliminating problems. Selected to support China Operations Vice President and international exchange student. Demonstrates effectiveness in ability to be culture sensitive, ability to promote and understand diversity. Recognized by China staff for calm demeanor and ability to complete goals with high efficiency.
Member of Quality Focus Team (developed FDA Regulatory Document Control Room structure, glossary, standard operating procedures, forms and templates). Assisted in development of job descriptions, identified specific activities performed in job position for cost code assignment documented in sponsor bids). Maintained clinical research-authored publications, manuscripts, new business files, and implemented central library. Selected by Information Systems Department as company resource "power user" for computer software use.
Clinical Research Office Manager August 1995 to November 1998PharmaResearch Corporation － Wilmington, RTP, NC
Direct support to CFO, Sr. VP of US Clinical Research and Human Resources liaison. Coordinated approval processes of all accounts payable invoices. Disbursed petty cash, conducted month-end balance review, reconcile and generate summary report.
General administration, financial, and human resources support. Property management liaison for facilities maintenance. Space planning securing quotes for equipment purchases and recommendation on best value, vendor contract management, reconciled petty cash, event and meeting planning (organized employee appreciation socials, Job Fairs, United-Way campaign-giving; artistic and innovative displaying creativity in development of flyers, invitations, poster ads; organized food-beverage/furniture rental services). Developed job descriptions and posted ads in local newspaper. Arranged interviews for job candidates, employee desk-telephone setup. Procurement, supplies inventory, key operator for all office equipment. Coordination for mail, express and overnight carriers. Developed/maintained company intranet website, wrote bios for executive personnel. Principal interim support assigned to new-hire executives.
Administrative personnel recruitment and performed performance plans/appraisals; direct supervision of receptionist and administrative assistant.
Oversight of RTP Regulatory Central File Room; direct supervision of file clerk.
Clinical Research Coordinator III September 1992 to July 1995Glaxo, Infectious Diseases － RTP, NC
Supported Assistant Director, clinical research staff in conduct of clinical trials.
Prepared investigator mass mailings; generated investigator/study coordinator notebooks; prepared abstracts for submission, protocols/amendments and contracts for study sites; maintained central regulatory files; study startup and closeout activities; maintained internal project notebooks; tracked AEs and investigational new drug safety reports; coordinated and attended investigator meetings, investigator travel arrangements and expense reimbursements; ordered and tracked study drug supplies and returns; processed investigator and CRO payments; audited FDA regulatory documents for completeness and accuracy.
Entered new studies into Glaxo's Optimally Linked Database (GOLD), assigned investigator and drug randomization, entered CRFs for multicenter HIV trials and VA Collaborative study.
Support for new drug application (3TC-Lamivudine®) submission efforts (generated Integrated Summary of Safety and Efficacy, Final Study Report, FDA response packets, press releases, manuscripts, presentations, meeting minutes of NDA-core team delineating action items).
Completed Medical Education & Development Clinical Monitor Core Curriculum.
Created AE/Safety Reports tracking log; adopted into Medical Education Core Curriculum.
Selected as pilot team to test, validate GOLD system before roll-out globally (completed entering mass backlog of case report forms into database within four days; was estimated would take no less than two months or more to complete).
Selected to co-chair Communications Task Force for VP, US Glaxo Research & Development.
Supervised two contract personnel.
Clinical Research Senior Administrative Specialist April 1990 to September 1992Burroughs Wellcome Co － RTP, NC
Supported clinical research scientists in conduct of multicenter Zovirax®, Retrovir®, and combination trials. Coordinated and attended scientific advisory board panel meetings with Vice President of Research & Development and generated clinical development plans.
Transmitted CRFs, sorted lab reports to project teams.
Completed Clinical Research Education Series & Clinical Trial Monitoring System training.
Completed STARS training program for administrative personnel, professional seminar attendance.
Contractor Senior Administrative Assistant March 1989 to February 1990MK-Ferguson Engineering Company － Durham, NCSole support for executive management engineers. Generated procedure manuals, subcontracts, and complex spreadsheets. Office administration, efficient use of all office equipment.
Administrative Assistant January 1987 to July 1988UNC Chapel Hill, Dept. of Maternal & Child Health － Chapel Hill, NC
Faculty Secretary IV to Pediatric Professor/Administrative Assistant to University Office Manager. Administrative, financial support to department and regional project teams, generated course materials, mass transcription, travel arrangements and scheduling for classroom speakers.
Access to building/office keys and university vehicle for financial errands to bank.
MBA : Management Honors, 2006Strayer University － Washington, DC, US
Bachelor of Science : Business Administration Honors, 2002North Carolina Wesleyan College － Rocky Mount, NC, US
Associate of Arts : Alpha Pi Epsilon National Honorary Secretarial Society, 1984Louisburg Junior College － Louisburg, NC, US
Research Costing Compliance Certification, DUMC 2005-2009