contact rep resume example with 16+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK Home: (555) 432-1000 - Cell: - resumesample@example.com - : - -
Professional Summary
Accounting, Administrative assistant, or secretary position that would allow me to serve as a key member of the management team. Whicch who goes above and beyond basic administrative tasks and takes on multiple projects at once. Excellent work ethic and strength in boosting company morale.
Skills
45 WPM typing speed
Works well under pressure
Professional phone etiquette
Customer service-oriented
Works well under pressure
Accurate and detailed
Pleasant demeanor
Accounting familiarity
Invoice processing
Advanced clerical knowledge
Microsoft Excel certified
Certified in 10-key
Microsoft Word
Work History
11/2011 to 05/2014
Contact RepOrsini Healthcare – Elk Grove, IL, Conducts personal or telephone interview with taxpayers with their individual and small business tax returns. A body of law and regulations that covers one or more types of issues of their individual and small business tax return. Keep updated with the current tax laws covering individual and small business. Help correct the taxpayer tax return. This position is a seasonal. Help when there is a disaster work with FEMA.
2009 to 11/2011
Office ClerkChampionx Corp. – Pecos, TX,
To operate cash register and electronic scanner to itemize and total customers' purchases, receive payment, and assist in bagging purchases for customers.
Also work at the Customer Service Desk help customers with Western Union electronic transfer monies, money orders, lottery tickets, and returns.
Work with the File Clerk with the price tags to update for the next week ads.
08/2001 to 09/2008
Contact RepInternal Revenue – City, STATE,
Conducts personal or telephone interview with taxpayers with their individual and small business tax returns.
A body of law and regulations that covers one or more types of issues of their individual and small business tax return.
Keep updated with the current tax laws covering individual and small business.
Help correct the taxpayer tax return.
This position is a seasonal.
Help when there is a disaster work with FEMA.
1997 to 2000
Executive Administrative AssistantJCPenney Headquarters Corporation – City, STATE,
Provide administrative support to Managers.
Entrusted with handling confidential data and proprietary information Effective communication skills, both written and verbal.
Arrange meeting room and catering for upcoming meetings.
Buying Unit Women's Specialty Sizes Administrative/Secretarial Provide administrative support to Buyers.
Entrusted with handling confidential data and proprietary information Effective communication skills, both written and verbal.
Handled all incoming calls/e-mail from vendors and store personnel.
Able to handle multiple projects concurrently.
Articulate and creative, offering innovative and practical solutions.
Produced a wide range of correspondence, bulletins, internal reports and presentations Office correspondence, office maintenance, supplies, mail, filing, and marketing mailings.
Accurately enter current information from various sources into weekly reports used by management staff.
Schedule domestic travel for management.
Jessica.
Claire Page 2 JCPenney Headquarters Corporation MIXIT/OUTERWEAR Merchandise Records Control Assistant Help the Merchandise Operation Assistance on paperwork for setting up merchandise contracts both retail and catalog.
Organize and maintain a record log on contracts, also where the contracts are located within the department and suppliers.
Set up and manage purchase orders paperwork from buyer to vendor, maintaining Merchandise Control Filing System.
Accurately enter current information from various sources into weekly reports used by management staff.
Compared data entered with source documents, and re-entered data in verification format on screen to detect errors.
Maintained highly accurate filing system Handled all incoming calls/e-mail from stores and suppliers.
09/1998 to 09/2000
Administrative Personnel AssistantJCPenney Headquarters Corporation – City, STATE,
Provide administrative support to Director of Personnel/Stores.
Handled all incoming calls/e-mail from stores and suppliers Produced a wide range of correspondence, bulletins, internal reports and presentations Maintain department's compliance with payroll procedures by regularly auditing time and attendance records.
Process and update associate's benefits (including HMO payments, Bond Drive, and United Way Campaign).
Provided the establishment of personnel assistance in identifying, evaluating and resolving human relations.
Talked informally with establishment personnel.
Facilitated effective interpersonal communication among participants to improve human relations and work related problems.
Accurately enter current information from various sources into weekly reports used by management staff.
JCPenney Headquarters Corporation QA/Store Systems Dept Word Processing Detail Assistant C Provide administrative support to Managers.
Handled all incoming calls/e-mail from stores, suppliers, and JCPenney Warehouse.
Updating the database on Point of Sales Equipment all JCPenney Stores.
Cancel and establish maintenance contracts with IBM and NCR.
Set up moving of Point of Sales equipment with North American Van Lines.
Checking invoices and receipts with budget with Store System Support/QA.
Ordered and distributed office supplies while adhering to a fixed office budget.
Compiled company information and related material and distributed it to candidates.
Education
Expected in to to
Associate of Science: Health Collin Creek Community - Plano, TX GPA: Status -
Continuing education in Health
Expected in 1974 to to
High School Diploma: Mary Carroll - Corpus Christi, TX GPA: Status -
Skills
Administrative, administrative support, ads, Articulate, auditing, benefits, budget, C, cash register, catalog, interpersonal communication, communication skills, contracts, clients, Customer Service, database, e-mail, Filing, human relations, IBM, law, Lotus 1-2-3, Director, marketing, meetings, Access, Excel, mail, money, Office, PowerPoint, Windows 95, Microsoft Word 6.0, next, payroll, Personnel, presentations, proposals, QA, retail, Sales, scanner, Secretarial, tax, telephone, Word Processing, WordPerfect 5.1, written
Additional Information
ADDITIONAL INFORMATION: Dedicated administrative assistant strong interest in working with my employer to enhance operations and foster a sense of teamwork among staff members. Always willing to teach and mentor peers, while remaining open to constructive criticism and advice. I am computer literate and a quick learner on new programs.
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