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commercial accounts accountant resume example with 18+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Education
Expected in 09/2024 to to Bachelor of Science | Applied Science in Accounting Fayetteville State University, Fayetteville, NC, GPA:
Status -
Expected in 05/2019 to to Associate of Applied Science | Applied Science, Accounting Western Piedmont Community College, Morganton, NC, GPA:
Status -
  • President’s List Honoree
  • Dean's List Honoree
  • Phi Theta Kappa Honor Society Member
  • 4.0 GPA
Experience
11/2020 to Current Commercial Accounts Accountant Hyatt | Paoli, IN,
  • Manages all financial activity within the Commercial Accounts Department with revenue over $5 million per year.
  • Acts as a liaison with internal and external departments to closely monitor, resolve discrepancies, and reconcile all customer accounts, in excess of 500 customers.
  • Collaborates with accounting associates to improve reconciliation processes.
  • Collaborates extensively with Commercial Accounts staff regarding billing and customer collections.
  • Manages all Consolidation Services financial activity with revenue over $1 million per year.
  • Manages all Accounts Receivable and Accounts Payable for Consolidation Services.
  • Analyze financial statements and income statements to review company's financial performance.
  • Prepares monthly financial documents for Consolidation Services.
  • Identifies process inefficiencies and recommended improvements.
05/2018 to 12/2019 Guest Service Manager Safeway | Fort Worth, TX,
  • Maintained successful staffing levels for a high volume store with weekly sales up to $1 million.
  • Supervised store staff to ensure company policies were followed as pertained to culture and guest experience.
  • Monitored compliance with federal and state laws associated with staffing functions.
  • Maintained employee and supervisor confidentiality with regards to wages and employee files.
  • Received, filed and processed paperwork and documents for on-boarding employees.
  • Evaluated employee job performance and motivated staff to improve productivity.
  • Supervise and perform all functions related to company cash control, monitor audits per company policy, ensure security of office and store funds, and ensure accurate daily cash count.
  • Conducted audits on internal controls and developed reports on findings.
  • Monitored compliance with federal and state laws associated with retail functions.
  • Monitored compliance of internal audit associated with all cash control functions.
  • Maintained 7 day week schedules for department employees to meet business needs.
01/2015 to 02/2018 Person in Charge Lovesac | Alpharetta, GA,
  • Assisted with maintaining successful staffing levels.
  • Maintained employee and supervisor confidentiality with regards to wages and employee files.
  • Supervised store staff to ensure company policies were followed as pertained to internal audits.
  • Monitored compliance with federal and state laws associated with retail functions.
  • Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
  • Resolved customer complaints and adjusted policies to meet changing needs.
  • Provided ongoing training to address staff needs.
  • Complied with company policies, objectives and internal audit.
  • Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
  • Coached and developed store associates through formal and informal interactions.
02/2002 to 01/2015 Department Manager BI-LO | City, STATE,
  • Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
  • Followed all safety protocols and company processes and procedures.
  • Worked closely with sales associates to complete tasks.
  • Enforced safety rules and other policies to protect employees and minimize company liability.
  • Performed opening and closing duties as part of management team.
  • Supported shrinkage and safety awareness, reviewed sales and inventory data.
  • Employed process improvement initiatives within department.
  • Enforced departmental policies, procedures and state and federal laws.
  • Maintained 7 day week schedules for all department employees to meet business needs.
  • Lowered total loss by implementing effective operational improvements.
  • Analyzed store's inventory and ordered merchandise and products to keep stock level.
Certifications

Vita/TCE certified with completed service training for tax preparation.

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Resume Overview

School Attended

  • Fayetteville State University
  • Western Piedmont Community College

Job Titles Held:

  • Commercial Accounts Accountant
  • Guest Service Manager
  • Person in Charge
  • Department Manager

Degrees

  • Bachelor of Science
  • Associate of Applied Science

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