commercial accounts accountant resume example with 18+ years of experience
JessicaClaire
, , 100 Montgomery St. 10th Floor(555) 432-1000, resumesample@example.com
Education
Expected in 09/2024 to to Bachelor of Science | Applied Science in AccountingFayetteville State University, Fayetteville, NC, GPA: Status -
Expected in 05/2019 to to Associate of Applied Science | Applied Science, AccountingWestern Piedmont Community College, Morganton, NC, GPA: Status -
President’s List Honoree
Dean's List Honoree
Phi Theta Kappa Honor Society Member
4.0 GPA
Experience
11/2020 to CurrentCommercial Accounts AccountantHyatt | Paoli, IN,
Manages all financial activity within the Commercial Accounts Department with revenue over $5 million per year.
Acts as a liaison with internal and external departments to closely monitor, resolve discrepancies, and reconcile all customer accounts, in excess of 500 customers.
Collaborates with accounting associates to improve reconciliation processes.
Collaborates extensively with Commercial Accounts staff regarding billing and customer collections.
Manages all Consolidation Services financial activity with revenue over $1 million per year.
Manages all Accounts Receivable and Accounts Payable for Consolidation Services.
Analyze financial statements and income statements to review company's financial performance.
Prepares monthly financial documents for Consolidation Services.
Identifies process inefficiencies and recommended improvements.
05/2018 to 12/2019Guest Service ManagerSafeway | Fort Worth, TX,
Maintained successful staffing levels for a high volume store with weekly sales up to $1 million.
Supervised store staff to ensure company policies were followed as pertained to culture and guest experience.
Monitored compliance with federal and state laws associated with staffing functions.
Maintained employee and supervisor confidentiality with regards to wages and employee files.
Received, filed and processed paperwork and documents for on-boarding employees.
Evaluated employee job performance and motivated staff to improve productivity.
Supervise and perform all functions related to company cash control, monitor audits per company policy, ensure security of office and store funds, and ensure accurate daily cash count.
Conducted audits on internal controls and developed reports on findings.
Monitored compliance with federal and state laws associated with retail functions.
Monitored compliance of internal audit associated with all cash control functions.
Maintained 7 day week schedules for department employees to meet business needs.
01/2015 to 02/2018Person in ChargeLovesac | Alpharetta, GA,
Assisted with maintaining successful staffing levels.
Maintained employee and supervisor confidentiality with regards to wages and employee files.
Supervised store staff to ensure company policies were followed as pertained to internal audits.
Monitored compliance with federal and state laws associated with retail functions.
Established positive rapport with customers, managers and customer service team members to maintain positive and successful work environment.
Resolved customer complaints and adjusted policies to meet changing needs.
Provided ongoing training to address staff needs.
Complied with company policies, objectives and internal audit.
Assisted in overall day-to-day operations of store, including continuous development of effective store associates to achieve desired sales and results.
Coached and developed store associates through formal and informal interactions.
02/2002 to 01/2015Department ManagerBI-LO | City, STATE,
Cultivated talented team of departmental employees through outstanding mentoring, coaching and teaching skills.
Followed all safety protocols and company processes and procedures.
Worked closely with sales associates to complete tasks.
Enforced safety rules and other policies to protect employees and minimize company liability.
Performed opening and closing duties as part of management team.
Supported shrinkage and safety awareness, reviewed sales and inventory data.
Employed process improvement initiatives within department.
Enforced departmental policies, procedures and state and federal laws.
Maintained 7 day week schedules for all department employees to meet business needs.
Lowered total loss by implementing effective operational improvements.
Analyzed store's inventory and ordered merchandise and products to keep stock level.
Certifications
Vita/TCE certified with completed service training for tax preparation.
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