Jessica Claire
, , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
Home: (555) 432-1000 - Cell: - - -
Professional Summary

Innovative and results-focused clinical project manager with 15+ years of healthcare experience, and a demonstrated ability to lead clinical operations. Professional history emphasizes the importance of effective people management skills and communication, as well as quality data. Even-tempered and persuasive nature allows to easily negotiate.

  • Knowledge of GCP, ICH, HIPAA
  • High-Impact presentations
  • Theory & Management of Clinical Monitoring
  • Project Management
  • Advanced Medical Terminology
  • 7+ yrs direct report management
Industry-Specific Work History
05/2022 to Current
Project Manager II Endeavor Consulting Group , , Remote
  • Manage complete project lifecycle from planning/start-up to execution/close-out
  • Oversee internal and cross functional teams across various geographic locations
  • Manage external vendor qualification and selection, as well as performance and delivery of services
  • Ensure timely creation, maintenance, and quality check of Trial Master File (TMF)
  • Monitor, control, analyze, report on project’s health (budget, timeline, resources, issues/risks)
  • Oversee site management and clinical operations team
  • Perform periodic review of study documentation and conduct to ensure compliance with plans and SOPs
  • Support project acquisition activities
12/2019 to 05/2022
Scientific Project Manager Cogniciti , , Hybrid (Cypress, CA And Remote)
  • Promoted from Associate Project Manager, December 2020
  • Led operational study team; managed key relationships (internal/external); oversaw all aspects of project
  • Proactively managed study timelines, and evaluated probability and impact of risk
  • Developed and implemented risk management plans to mitigate effect on project objectives and deliverables
  • Effectively navigated project budgets towards expected profitability
  • Facilitated project team meetings, and cross-functional communication and decision-making to align with all stakeholders
01/2019 to 10/2019
Manager, Retention Optimization & Quality CNS Network , , Remote
  • Promoted from Research Engagement Expert, April 2019 - gaining autonomy over 8 direct reports.
  • Hired, trained, and evaluated performance of staff
  • Managed clinical project development to ensure data quality, integrity
  • Set recruitment goals and provided regular coaching to Research Engagement staff (US, CA, UK)
  • Surpassed forecasted KPIs (achieved all-time high randomization and enrollment retention rates by increasing quality of subject pre-screening efforts, and maintaining relations with sites)
  • Maximized team knowledge and productivity by effectively providing training on protocol and target indication
  • Monitored KPIs, developed risk mitigation strategies, and identified areas of operational improvement
  • Developed training materials and learning solutions
  • Monitored training through various evaluative methods to identify opportunities for improvement
  • Built and maintained strong relationships with sites to ensure that research subject referrals were handled responsibly

10/2018 to 01/2019
Early Phase Project Manager CNS Network , ,
  • Promoted from Subject Recruitment Manager
  • Managed clinical operations at study start-up
  • Assessed feasibility (recruitment, timelines, vendor/equipment access, resources), to ensure on-time deliverables
  • Reviewed proposals/budgets, and proactively identified potential study issues/risks, while implementing solutions
  • Maintained high-level timelines with input from functional departments/vendors
  • Managed/facilitated weekly business development meetings, & actively participated in SSVs, SIVs, IMs
04/2016 to 01/2019
Subject Recruitment Manager Company Name , ,
  • Top producer: Subject Recruitment and Retention statistics (2016/2017)
  • Promoted from Recruitment Specialist to Department manager within 1 year of hire
  • Managed daily operations (overseeing 10 direct reports). Hired, trained, and evaluated performance
  • Increased enrollment rate by 150%, while streamlining workflow, and introducing novel recruitment strategies
  • Collaborated with internal/external stakeholders, while ensuring on-time deliverables
  • Developed study level recruitment materials; Organized community outreach events
  • Assessed recruitment feasibility of Phase I-IV trials; supported business development team
  • Developed reports for communicating study progress and key metrics to Executive Team, and external stakeholders
Expected in
Certificate: Clinical Trial Administration (40 Hours) - 2017
University Medical Center Utrecht, Netherlands - ,

Drug dev. process, ICH/FDA regulations; Trial design/protocol; EC/IRB; IP pipeline; GCP; Data analysis/reporting; Monitoring; Closeout.

Expected in
Certificate: Clinical Trials Monitoring Workshop (80 Hours) - 2017
University Medical Center Utrecht, Netherlands - ,

Risk based monitoring; FDA/European regulations; EMA, CTA, Eudract; Philosophy of science; Pharmacoeconomics.

Expected in
Certificate: Emergency Medical Technician - 06/2009
University of California, Davis - ,
Expected in 06/2009
Bachelor of Science: Neurobiology, Physiology, & Behavior
University Of California - Davis, CA

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Resume Overview

School Attended

  • University Medical Center Utrecht, Netherlands
  • University Medical Center Utrecht, Netherlands
  • University of California, Davis
  • University Of California

Job Titles Held:

  • Project Manager II
  • Scientific Project Manager
  • Manager, Retention Optimization & Quality
  • Early Phase Project Manager
  • Subject Recruitment Manager


  • Certificate
  • Certificate
  • Certificate
  • Bachelor of Science

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