clinical manager medical assistant resume example with 6+ years of experience
- , , 609 Johnson Ave., 49204, Tulsa, OK 100 Montgomery St. 10th Floor
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Genuinely passionate professional with recent medical supervisory experience. Currently employed as the Clinical Manager at Asheville Urological Associates and equipped with 4+ years of experience as a Medical Assistant. Daily building on the strength of my character and confidence as a team-leader by taking on new tasks which have sharpened my interpersonal skills as well as heightened my passion for patient-care and satisfaction. Incorporated organization, improved communication techniques as well as built structure into my role since accepting this position. Natural tendency to improve efficiency in all areas within the office stemming from a highly detail-oriented personality. Continually observing interdepartmental relationships and coming up with new ways to improve workplace morale. Striving to conduct interesting and unexpected clinical meetings to revive positive attitudes and jumpstart motivation while subliminally encouraging group cohesion for a most enjoyable workplace experience.
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Health Alliance Of Hudson Valley – Nanuet, NY,
- Supervise an average of 10 medical assistants and provide periodic performance evaluations.
- Manage PTO requests and create clinical schedule for the upcoming week.
- Modify schedule due to last minute callouts & schedule changes.
- Interview, hire and train medical assistant applicants.
- Meet with pharmaceutical representatives to discuss products.
- Enforce disciplinary actions.
- Collaborate with the office manager often to create efficiency between departments.
- Work closely with scheduling manager to ensure proper staffing for in-office procedures.
- Prepare and organize clinical meetings drawing attention to areas for improvement.
- Approach difficult, upset and/or angry patients with patience, understanding and a prompt solution.
- Encourage high morale and staff retention through effective communication, proactive supervisory practices and facilitation of proactive work environment.
- Delegate tasks to each member of staff and oversee task completion, offering assistance to promote success.
Duchess Shoppe – Heath, OH,
- Interact professionally with physicians and with patients.
- Administer injections and prepared patients for procedures.
- Maintain an organized and neat workspace.
- Answer phone calls and triage patient needs/requests.
- Assist physicians during female examinations and in-office procedures.
- Create a smooth-running clinic for the providers by preparing patients in a timely manner.
- Interview and engage patients to obtain medical history, chief complaints and vital signs.
- Relay messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educate patients about medications, procedures and physician's instructions.
- Assist with diagnostic testing by collecting and packaging biological specimens for internal and laboratory analysis.
- Schedule both new and established appointments for patients via phone and in person.
Merakey – Mahaffey, PA,
- Drove operational efficiency, building customer rapport to foster loyalty and increase sales.
- Enhanced sales by implementing merchandising and promotional improvements.
- Assisted the owner with hiring and training new employees.
- Cleaned, sanitized and organized often to keep things neatly stocked and accessible while maintaining a 100% sanitation score.
- Multi-tasked by transitioning between cook, cashier, food-prep and server.
- Maintained composure during busy hours, even when short-handed.
- Delegated daily tasks to team members to optimize group productivity.
- Secured revenue, accurately monitoring transactions and deposits to eliminate discrepancies.
- Maintained inventory accuracy by counting stock-on-hand and preparing for large orders or time-off.
Mission Hospital – City, STATE,
- Created a positive, safe, and supportive environment for the patients.
- Participated in change-of-shift meetings with RNs to prepare for milieu.
- Practiced alertness and attention to detail to maintain a safe atmosphere.
- Redirected patients when they became harmful to themselves or others
- Cultivated relationships with patients, discussing ways to help improve overall health while alleviating self-harm practices.
- Interacted with patients using therapeutic listening and conversing skills.
- Rounded patient rooms every 15 minutes for physical assessment and documentation.
- Maintained client and employee areas in good working order and with adequate supplies.
- Provided patients with supplies needed for bathing, eating or laundry.
- Student leader for Campus Crusade for Christ (CRU)
- Psi Chi Honor's Society Member
- Conducted research in the Psychology of Women (Sexualization of Women)
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Resume Overview
School Attended
- University of North Carolina At Asheville
Job Titles Held:
- Clinical Manager/Medical Assistant
- Medical Assistant
- Assistant Manager
- Behavioral Health Technician
Degrees
- Bachelor of Arts
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