c 5 loadmaster resume example with 4+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
Home: (555) 432-1000
Cell:
resumesample@example.com
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Summary
Reliable Loadmaster with exemplary client service and time management abilities. Expertise in assessing and optimizing C-5 aircraft systems. Effectively oversaw the operations of load planners and ground crews. Consistent in providing correct calculations for cargo, passenger and crew safety. Executed emergency procedures calmly and quickly when needed. Known for shipping and receiving accuracy.
Skills
Crew leadership
Service prioritization
Problem resolution
Basic math
Emergency systems demonstrations
Loading cargo aircraft
Experience
C-5 Loadmaster, 11/2017 to 05/2020 Traditions Spirits – Sulphur, OK,
Analyzed charts and computers to calculate load weights for aircraft compartments.
Train new team members to apply industry best practices and airfield safety protocols at all times.
Maintained safe takeoffs, landings and aircraft operations by directing accurate cargo loading, including placement in relation to aircraft capacity.
Applied mathematical abilities to calculate aircraft center of gravity and achieve proper placement and balancing of cargo.
Discussed cargo handling with flight crew to monitor in-flight movement.
Delegated tasks and supervised crew during loading unloading and staging of cargo to achieve smooth and efficient transitions.
Staged aircraft cargo to direct ground crew to unload and load baggage.
Maximized space in aircraft compartments and staging areas with proper organization and attention to cargo types.
Inspected interior of aircraft prior to, during and after flights to check for proper stowing of emergency equipment.
Kept cabin neat, clean and professional in appearance.
Restocked and organized food, beverage and passenger items inventory.
Followed safety, passenger and supply pre-flight checklists.
Demonstrated and clearly explained safety processes and emergency procedures to passengers before takeoff.
Dealt with mechanical and passenger emergencies according to standards.
Conducted periodic trips through cabin to monitor passenger comfort.
Served beverages and food items and provided key information about offerings to passengers during flights.
Waitress, 03/2017 to 11/2017 The Clevelander Hotel – Miami Beach, FL,
Addressed concerns or complaints quickly to improve service and escalated more advanced issues to management for resolution.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Maintained accuracy while handling payments, giving change and printing receipts to customers.
Communicated with kitchen staff frequently to stay up-to-date on supply availability and potential customer wait times.
Prepared salads, appetizers and set up garnish stations to assist kitchen staff.
Educated guests on daily specials and appetizers, entrees, desserts and other menu items.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Applied safe food handling and optimal cleaning strategies to protect customers from foodborne illness and maintain proper sanitation.
Stocked server areas with supplies before, during and after shifts to boost performance of serving staff.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Hostess, 01/2016 to 01/2017 Red Lobster Hospitality LLC – City, STATE,
Performed walked throughs during service to monitor guest satisfaction and advise serving and bussing staff of specific guest needs.
Answered phone inquiries to schedule and confirm reservations, record takeout orders and respond to service questions.
Helped restaurant staff set up small and large events to coordinate smooth execution.
Notified server after seating parties in section to facilitate prompt service.
Monitored dining area to assess server capacity and estimate wait times.
Answered customers' questions about hours, seating, current wait time and other information.
Escorted guests to seating area, furnished menus and highlighted daily specials to promote positive experience.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Stayed abreast of server availability and table turnover to make quick decisions about seating locations.
Answered front of house phone to inform customers of wait times, take reservations and record to-go orders.
Greeted guests and gathered information to seat groups or place on waitlist.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Completed closing duties by emptying trash, safeguarding alcohol and polishing silverware.
Answered telephone to provide dining information and take party reservations.
Education and Training
High School Diploma: , Expected in 05/2017 to Park Vista Community High School - Lake Worth, FL GPA: Status -
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