briarcliff resume example with 5+ years of experience
Jessica
Claire
resumesample@example.com
(555) 432-1000,
, , 100 Montgomery St. 10th Floor
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience.
Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure and adapting to new situations and challenges to best enhance the organizational brand.
Skills
- Critical thinking
- Computer skills
- Training & development
- Good work ethic
- Problem resolution
- Flexible schedule
- Microsoft Office
- Supervision & leadership
- Team building
- Customer service
- People skills
- Organizational skills
- Compassionate Patient Care
- Service Documentation
- Staff Compensation
- Employee Engagement
- Human Resources Management Systems
- Personnel Information Systems
Education and Training
Manley Career Academy Chicago, IL, Expected in 06/2010 ā ā GED : - :
Experience
Legacy Health Services - Briarcliff
Olmsted Falls, OH, 01/2023 - 02/2023
Olmsted Falls, OH, 01/2023 - 02/2023
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Understood and followed oral and written directions.
- Worked successfully with diverse group of coworkers to accomplish goals and address issues related to our products and services.
- Prioritized and organized tasks to efficiently accomplish service goals.
- Planned and completed group projects, working smoothly with others.
- Maintained updated knowledge through continuing education and advanced training.
- Approached customers and engaged in conversation through use of effective interpersonal and people skills.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Exceeded customer satisfaction by finding creative solutions to problems.
- Collaborated with others to discuss new opportunities.
- Motivated and encouraged team members to communicate more openly and constructively with each other.
- Prepared food for service based on daily specials and chef's needs.
- Assisted head chef by chopping and preparing cooking ingredients.
- Washed preparation utensils, tools and machinery by hand or industrial dishwasher.
- Stored food in designated containers and storage areas to prevent spoilage.
- Verified freshness of food and ingredients by checking for quality, keeping track of old and new items and rotating stock.
- Prepared salads, soups and sandwiches according to customer's orders or supervisor's instructions and approved procedures.
- Used manual or electric appliances to clean, peel, slice and trim food.
Unity Security Protection Services - Unity Security
City, STATE, 12/2021 - 12/2022
City, STATE, 12/2021 - 12/2022
- Addressed problems quickly and reported clear information while working under minimal supervision.
- Guarded restricted areas to prevent unauthorized entry.
- Followed established security and safety procedures and posted orders to include enforcement of company rules, policies and regulations.
- Monitored premises and recorded activity in daily officer reports.
- Secured personnel and premises by inspecting buildings and patrolling property.
- Verified photo IDs and tickets to allow guests passage.
- Completed incident reports to record security or loss prevention incidents.
- Investigated reported incidents to protect company assets.
- Monitored access control systems and key code records for suspicious activities.
- Wrote reports outlining thefts, unauthorized access violations or other unusual occurrences to help support later criminal or civil actions.
- Protected entrances by scanning individuals and bags via manual checks or x-ray machinery.
- Reported safety hazards for remediation response.
- Observed patrons and customers to quickly address security situations.
- Surveyed property to prevent and identify vandalism or disarmed alarm systems.
- Documented security-related situations and submitted in-depth reports to superiors.
- Checked footage and live feeds from surveillance cameras for trespassers and criminal activity.
- Enforced security regulations and escorted non-compliant individuals to private areas for processing.
- Screened visitors and employees for weapons and contraband with hand wands and metal detectors.
- Searched individuals and baggage for weapons and other prohibited items.
- Responded to medical emergencies before paramedic and law enforcement arrival.
- Surveyed multiple CCTV feeds to closely monitor important areas on grounds.
Bob Evans Restaurant - Prep Cook
City, STATE, 05/2015 - 07/2017
City, STATE, 05/2015 - 07/2017
- Maintained clean and orderly kitchen by regularly washing dishes, sanitizing surfaces and taking out trash.
- Prepped vegetables and ingredients by washing, chopping and dicing.
- Organized and labeled stock of ingredients to maintain needed inventory levels.
- Sliced meats to prepare for cooking and assembly of menu items.
- Prepared dishes in fast-paced environment working with teammates to maintain high customer satisfaction rate.
- Monitored freshness of food products to help reduce spoilage.
- Dressed, seasoned and garnished appetizers and salads to prepare for food service.
- Retained consistent quality and high accuracy when preparing identical dishes every day.
- Helped train and develop new talent.
- Oversaw inventory and ordered ingredients to restock freezers, fridges and pantry.
- Chopped and diced vegetables and fruits to stock fridge ahead of busy periods.
- Monitored temperatures of prepared food and cold-storage areas.
- Communicated effectively with wait staff regarding patron food allergies and dietary restrictions.
- Distributed food to service staff for prompt delivery to customers.
- Prepared variety of foods according to exact instructions and recipe specifications.
- Made meals in accordance with company standards and requirements.
- Received and stored food and supplies.
- Completed special orders according to customer dietary needs.
- Sanitized workstation at end of shift to minimize risk of salmonella and other food-borne illnesses.
- Maintained clean and orderly appearance throughout kitchen and dining area.
- Checked quality of food products to meet high standards.
- Utilized excellent knife skills to chop and slice vegetables and carve and grind meats and cheeses.
- Measured and weighed food items to comply with portion requirements.
- Operated grills and steamers to prepare vegetables, potatoes, rice and meats.
- Grilled and deep fried various foods from meats to potatoes.
- Modified standard recipes to address customer requests for substitutions or allergen concerns.
- Memorized new menu items and ingredients quickly to help customers select items meeting needs and preferences.
- Requested supplies and equipment orders, explaining needs to managers.
- Set up work stations prior to opening to minimize prep time.
- Operated kitchen equipment in alignment with OSHA protocols and manufacturer instructions.
Package All - Wear House
City, STATE, 03/2011 - 03/2013
City, STATE, 03/2011 - 03/2013
- Prepared and completed warehouse orders for delivery or pickup according to schedule.
- Used pallet jacks to move items to and from warehouse locations.
- Moved large and bulky items manually or with pallet jacks or forklifts.
- Kept shelves, workstations and pallet areas neat and tidy to maintain safe work environment.
- Preserved safe work environment by maintaining clean workstations and pallet area.
- Updated inventory and production information using warehouse management systems and scanner guns.
- Filed requisitions for out of stock items and supplies.
- Set up advertising signs on shelves and counters to attract customers and promote sales.
- Tracked outgoing orders to provide shipping status to customers.
- Staged and sorted multiple types of products for loading.
- Operated forklifts and pallet jacks to securely move boxes and packages from inventory to delivery area.
- Recognized defective material and reported issues to management.
- Received deliveries, scanned packages and updated orders in internal database.
- Examined packages and goods for damage and notified vendors of replacement needs.
- Monitored work areas for cleanliness and functionality and removed obstacles for safety.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
- Packed and unpacked items, checking breakables before stocking on shelves.
- Stocked shelves, racks and bins with new or transferred merchandise.
- Packed products into designated boxes, taking care to protect items from damage or shifting during transport.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Organized warehouse design to maximize space for stock while allowing for high volume traffic zones.
- Received and counted stock items, recording data manually or on computer for inventory purposes.
- Read orders to obtain item numbers and located merchandise in bins or on shelves.
- Packaged items with appropriate materials to prevent damage during shipping.
- Placed products on conveyors for final wrapping and shipment.
- Operated forklift and pallet jack to transport heavy loads.
- Printed accurate labels and applied to boxes, crates and containers prior to shipment.
- Read orders to verify attributes and quantities of merchandise.
- Stored and organized items in tool or supply rooms, allowing for easy retrieval.
- Compared merchandise invoices to items actually received.
- Issued supplies, materials and products to team members based on information from requisitions.
- Recommended disposal of obsolete stocks to write off unsellable items from inventory.
- Stamped price tags on merchandise, referring to official price lists.
- Sorted packages to appropriate slide, line or belt for final distribution.
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Resume Overview
School Attended
- Manley Career Academy
Job Titles Held:
- Briarcliff
- Unity Security
- Prep Cook
- Wear House
Degrees
- GED
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