Livecareer-Resume
JC
Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased sales, improving buying experience and elevating company profile with target market.
Skills
  • Patient information management
  • Coding data
  • Transaction reconciliation
  • Insurance billing procedures
  • Workplace safety
  • Flexible
  • Active listening
  • Patient Care
  • Patient relations
  • Grooming and bathing assistance
  • Animal care
  • Basic math
  • People skills
  • Organization
  • Reliable and trustworthy
Experience
03/2021 to Current Biller Capital Region Medical Center | Jefferson City, MO,
  • Verified insurance eligibility for patients by calling appropriate parties.
  • Obtained prompt payments for open bills by interacting with appropriate parties.
  • Maintained confidentiality on all patient record data.
  • Worked with [Software] to create and submit large numbers of client invoices each day.
12/2020 to 03/2021 Resident Care Aide Common Spirit | Iowa City, IA,
  • Dressed, groomed and fed patients with limited physical abilities to support basic needs.
  • Helped clients stay happy and healthy by providing mental and emotional support.
  • Helped transition patient between bed, wheelchair and automobile to provide safe mobility support.
  • Planned optimal meals based on established nutritional plans.
  • Monitored infection control procedures to verify facility-wide health and safety.
  • Monitored client behaviors and emotional states, reporting concerns to case manager and documenting information in files.
  • Organized games and other activities to engage clients and offer mental stimulation.
  • Assisted residents with bathing, dressing, grooming, toileting and eating activities.
  • Helped residents maintain neat, orderly and comfortable room by making beds and assisting with cleaning and organization.
  • Built relationships with patients through companionship and life enrichment activities to improve quality of life.
  • Served meals to residents according to individual meal plans, nutritional needs and personal preferences.
  • Documented changes in patients' psychosocial and physical conditions and communicated to care team.
  • Maintained clean and sanitary living environment for residents.
  • Communicated with residents, family members and other team members to provide updates and offer guidance.
  • Reported on patient activities to charge person at end of shift to maintain continuity of care.
  • Observed residents' overall health conditions and communicated changes to assisted living manager.
  • Completed routine and non-routine resident direct care duties to meet physical and emotional needs residents.
  • Facilitated therapeutic interaction with residents using positive role-modeling, one-on-one support and active listening.
  • Delivered caring companionship to elderly and developmentally disabled patients.
  • Maintained behavior management checklist and recorded daily data.
  • Motivated clients to participate in new activities to broaden skills.
  • Assisted patients to complete bathing, feeding, lifting, mobility and transferring activities.
  • Aided residents with activities of daily living and contributed to overall well-being by providing assistance with feeding, cleaning, personal hygiene and mobility.
  • Participated in departmental, organizational and community meetings.
03/2020 to 10/2020 Key Holder Comoto | Schaumburg, IL,
  • Supervised bank deposits and security procedures to support store opening and closing.
  • Coordinated floor moves, merchandising and display maintenance and monitored floor stock to keep popular items available to buyers.
  • Protected store assets by assisting with audits, routine cycle counts and physical inventory.
  • Operated cash register.
  • Maintained store and maintained appearance.
  • Performed store opening and closing tasks to comply with preset store operations guidelines.
  • Signed for incoming shipments in manager's absence.
  • Connected with customers daily to understand needs, provide assistance and collect feedback to optimize operations.
  • Maintained updated brand and product knowledge to deliver optimum customer shopping experience.
  • Set up visually appealing promotional displays.
  • Completed point of sale opening and closing functions to enable accurate transaction processing and accounting operations.
  • Stocked and merchandised products in compliance with Plan-o-Grams and company guidelines to facilitate organized, attractive store layout.
  • Adhered to company policies and procedures and recommended coworkers' compliance to establish uniform standard of conduct.
  • Calculated bill totals and tax amounts.
  • Recommended improvements to store procedures.
  • Evaluated transactions for suspected fraud.
01/2008 to 04/2010 Volunteer Coast Community College District | Costa Mesa, CA,
  • Kept facilities organized, clean and well-maintained to best meet program needs.
  • Completed assigned duties and consistently produced high volume of work to support daily business needs.
  • Welcomed customers and answered questions.
  • Communicated needs and issues to appropriate supervisors for administrative action.
  • Adhered to high level of standards and values, and maintained professional demeanor.
  • Assisted with clerical tasks, filing, shredding and stuffing envelopes.
  • Maintained up-to-date and accurate program files and records.
  • Stayed on top of laundry, sweeping and disinfection during slow periods.
  • Monitored safety and security of every animal to prevent injuries from other animals or environmental hazards.
  • Bathed animals to remove dust, debris or contaminants and maintain wellbeing.
  • Followed consistent safety procedures, maintained visible animal identification and checked tags to minimize care errors.
  • Observed behavioral changes in animals to detect illness or injury.
  • Promoted optimal animal health by feeding and watering on regular schedule.
  • Cleaned cages in accordance with health code requirements to ensure sanitary environment for animals.
  • Fed and refreshed water for animals staying in kennels on regular eating schedules.
  • Performed daily feeding and watering and cleaned animal enclosures for rescued animals.
  • Sprayed down and applied cleaning solutions to animal cages to remove waste and dirt.
  • Sanitized floors and other surfaces to provide sterile environment.
  • Washed and disinfected animals' food and water bowls each day.
  • Maintained animal shelter by cleaning and disinfecting kennels, cages and equipment, washing dishes and laundry, taking out garbage and performing custodial duties.
  • Supported animal health by keeping areas clean, neat and properly sanitized.
  • Performed custodial duties, including mopping, sweeping and sterilizing equipment.
Education and Training
Expected in 09/2018 GED | Department of Labor And Workforce , Cleveland, TN, GPA:

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Resume Overview

School Attended

  • Department of Labor And Workforce

Job Titles Held:

  • Biller
  • Resident Care Aide
  • Key Holder
  • Volunteer

Degrees

  • GED

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