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bartender server resume example with 5+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • Home: (555) 432-1000
  • Cell:
  • resumesample@example.com
  • :
Summary

Maintain smooth, efficient and profitable bar by consistently meeting customer needs while controlling costs. Knowledgeable about all types of beer, liquor and mixed drinks. ServeSafe-certified and experienced in monitoring guests for signs of extreme intoxication.

Customer-oriented restaurant professional well-versed in liquor, beer and specialty drinks. Diligent about restocking supplies and keeping customer areas clean. Strong team leader and trainer of bar staff.

Motivated, service-oriented Bartender with over 15 years high-volume restaurant experience. Extensive wine, beer and cocktail knowledge. Seeking to make impact on forward-thinking bar program with creative mixology skills.

Reliable and hardworking management familiar with working alone or with team to serve more than 70+ customers per shift. Experienced in supporting servers, delivering food and bussing tables. Good interpersonal and multitasking skills in fast-paced environments.

Skills
  • Billing Adjustments
  • Product Pick
  • Team Building
  • Entry management
  • Project Organization
  • Budgets
  • Problem Resolution
  • Planning and Coordination
  • Organization
  • Communications
  • Team Management
  • Customer Service
  • Supervision
  • Insurance Billing
  • Acccounts Receivable
Experience
Bartender/server, 01/2019 to Current
South Suburban Park & RecreationLittleton, CO,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
Assistant Store Manager, 02/2018 to 11/2018
KrogerWest Chester, OH,
  • Recruited, interviewed and hired individuals demonstrating passion, dedication and added value to team.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Set schedules and delegated assignments based on team member strengths to optimize floor coverage and service levels.
  • Assisted in overall day-to-day operations of store including continuous development of effective store associates to achieve desired sales and results.
  • Monitored supplier operations to verify quality, delivery schedule and conformance to contract specifications.
  • Established, enforced and updated policies keeping business agile and responsive to changing market conditions.
  • Helped team members deliver polite and positive service to every customer by closely monitoring behaviors and offering constructive guidance.
  • Assessed, optimized and elevated operations to target current and expected demands.
  • Handled scheduling for two store shifts across 7-day work weeks to ensure proper staffing at all times.
  • Performed daily activities in timely manner, including managing housekeeping and inventory needs of store.
Server Assistant, 10/2017 to 02/2018
RhAustin, TX,
  • Kept tables neat, cleared away dirty dishes, wiped down surfaces and refreshed glasses.
  • Assisted in preparing for special functions and banquets by setting up and taking down tables and chairs and decorating.
  • Restocked condiments and drink station supplies to maintain customer satisfaction.
  • Calculated charges, issued table checks and collected payments from customers.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Cleaned, sanitized and organized food speed racks, bins and dry storage racks to keep food storage areas neat and prevent food-borne illness.
  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests.
  • Maximized team performance by training new employees on proper food handling, guest expectations and restaurant protocols.
  • Explained preparation of various menu items, describing ingredients and cooking methods to customers.
  • Added special garnishes and other finishing touches to improve visual impact of plates and contrast or add flavor to dishes.
Receivables Management Specialist, 01/2006 to 12/2007
AT&T Inc.City, STATE,

Take inbound calls

Helped customers with payments

  • Delivered fast, friendly and knowledgeable service for routine questions and service complaints.
  • Met or exceeded call speed, accuracy and volume benchmarks on consistent basis.
  • Collected customer feedback and recommended procedural or product changes to enhance future service delivery.
  • Documented customer inquiries and feedback, including service delivery suggestions, in company database.
  • Prepared, completed and processed customer account forms and database changes.
  • Evaluated customer account information to assess current issues and determine potential solutions.
  • Educated clients on how to navigate company systems and work within established frameworks to obtain desired services.
  • Documented conversations with customers to track requests, problems and solutions.
Education and Training
High School Diploma: , Expected in 01/2000 to Wichita Falls High School - Wichita Falls, TX
GPA:
Status -
: Marketing Management, Expected in to Vernon College - Wichita Falls, TX
GPA:
Status -

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Resume Overview

School Attended

  • Wichita Falls High School
  • Vernon College

Job Titles Held:

  • Bartender/server
  • Assistant Store Manager
  • Server Assistant
  • Receivables Management Specialist

Degrees

  • High School Diploma
  • Some College (No Degree)

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