Sociable Server/bartender/hostess offering 15plus years of experience delivering friendly, prompt service to customers. Skillful in making personalized menu recommendations and managing closing duties. In-depth knowledge of POS system operations and food safety and sanitation regulations.
Hard worker with proven relationship-building and time management skills in fast-paced restaurant environments. Successful at handling tables of all sizes with accuracy and impeccable service skills. Strives to meet customer needs, drive satisfaction and promote long-term loyalty.
Polished server, bartender , host and assistant manager with aptitude for menu memorization and quick calculations. Extensive experience providing first-rate service in any establishment. I Thrive in fast-paced environments .
Skills
Table Bussing
Hors d'oeuvres service
Dish preparation
Liquor, wine and food service
Wine pairings
Menu memorization
Point of Sale (POS) system operations
Food safety understanding
Effective customer upselling
Check payment processing
High-volume dining
Dining customer service
Service prioritization
Menu knowledge
Sales Techniques
Safe food handling
Regulatory compliance
Experience
01/2022 to 09/2022
Bartender/ServerFisher Island Club – Miami Beach, FL,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Displayed enthusiasm and knowledge about restaurant's menu and products.
Served food and beverages to patrons and immediately remedied issues with orders.
Cleaned tables and chairs to prepare dining area for next customers.
Provided exceptional service to high volume of daily customers.
Stocked server areas with supplies before, during and after shifts.
Communicated with kitchen staff to stay updated on item availability and customer wait times.
Implemented sanitary food handling, holding and service protocols.
Utilized POS system to total meal costs and add taxes for final bill calculation.
Suggested additional items to customers to increase restaurant sales.
03/2020 to 07/2022
ServerLandry's – Bossier City, LA,
Operated POS terminals to input orders, split bills and calculate totals.
Satisfied customers by topping off drinks and offering condiments, napkins and other items.
Communicated with hosts, bussers and kitchen staff to prepare for and serve customers.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
Checked with customers to determine satisfaction with meals, promptly taking action to correct problems.
Provided exceptional service to high volume of daily customers.
01/2020 to 07/2022
Bartender/HostessKona Grill Inc. – Plano, TX,
Greeted guests and gathered information to seat groups or place on waitlist.
Supported serving staff, food runners and bussers to keep dining room presentable and ready for guests.
Escorted guests to seating area, furnished menus and highlighted daily specials.
Monitored dining area to assess server capacity and estimate wait times.
Scheduled reservations and notified servers and managers of large groups to prepare seating in advance.
Delivered outstanding service and support from initial interaction to final departure, maintaining loyal clientele.
Stayed attentive to server availability and table turnover to quickly seat guests.
Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Upsold customers from shelf to premium brands to help boost sales.
Recommended food and drinks to patrons based on preference, pairings and special promotions.
Kept track of bar tabs and transferred open tabs to dining area for wait staff.
Stayed up-to-date on latest mixology trends, bar equipment and sanitation standards.
Maintained knowledge of bar and menu options to prepare drinks and make food recommendations.
Completed regular bar inventories and daily requisition sheets.
Followed alcohol awareness procedures for preventing intoxication and dealing with intoxicated guests.
Displayed and retained extensive knowledge of liquors, wines and entrees.
02/2004 to 10/2012
Assistant ManagerA Taste Of Heaven – City, STATE,
Delegated daily tasks to team members to optimize group productivity.
Mentored staff to enhance skills and achieve daily targets, using hands-on and motivational leadership.
Collaborated with store manager to develop strategies for achieving sales and profit goals.
Organized schedules, workflows and shift coverage to meet expected business demands.
Maintained inventory accuracy by counting stock-on-hand and reconciling discrepancies.
Completed inventory audits to identify losses and project demand.
Initiated inventory control measures to manage and replenish stock, maintain cost levels and meet customer demand.
Implemented training processes for newly hired employees and supervised department managers, shift leads and production personnel.
Recruited and hired qualified candidates to fill open positions.
Education and Training
Expected in to to
High School Diploma: Alonso High School - Tampa, FL GPA:
Any information uploaded, such as a resume, or input by the user is owned solely by the user, not LiveCareer. For further information, please visit our Terms of Use.