LiveCareer-Resume

bartender server resume example with 13+ years of experience

Jessica Claire
  • Montgomery Street, San Francisco, CA 94105 609 Johnson Ave., 49204, Tulsa, OK
  • H: (555) 432-1000
  • C:
  • resumesample@example.com
  • Date of Birth:
  • India:
  • :
  • single:
  • Religion:
  • Military service:
  • :
Summary

Motivated, self sufficient worker with years of costumer service experience. Years in high volume bars and restaurants. Reliable and hardworking. Love learning new things in a challenging environment. Good interpersonal and multitasking skills in fast-paced environments. Looking for an opportunity to expand knowledge base and experience.

Skills
  • Outstanding customer service
  • Anticipating guest needs
  • Outgoing personality
  • Basic accounting
  • Organizational strengths
  • Service-oriented mindset
  • Problem solving
  • Excellent judgment
  • Verbal communication
  • Courteous
  • Strong communication skills
  • Team building
Experience
Bartender/Server, 10/2018 - 10/2019
Firstservice Residential Canton, MA,
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Prepared and served over two hundred drinks per shift in high-volume restaurant environment.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Processed over two hundred transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Managed up to twenty five customers per shift while simultaneously assisting twelve restaurant servers.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Maintained tight financial controls with highly accurate daily registers.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Bartender, 03/2015 - 10/2018
Boyne Resorts Gatlinburg, TN,
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Processed over four hundred transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of 15%.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Processed $800 in daily revenue on average day with totals as high as $4000.00 during special events and promotions.
  • Created list of signature items to increase overall revenue.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Lowered liquor costs 5% by leading training on precision pouring and waste reduction to team of 4 bartenders.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Engaged in small talk with over forty patrons per day to build rapport and earn repeat business.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained tight financial controls with highly accurate daily registers.
  • Managed up to three hundred customers per shift while simultaneously assisting three restaurant servers.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Prepared and served over two hundred drinks per shift in high-volume hotel environment.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Filled ice bins three times throughout shift and cleaned them three times weekly.
  • Prepared over two hundred mixed drinks and poured wine, beer and nonalcoholic beverages for average of seventy five patrons per shift.
  • Helped drive average ticket increases of 15% by upselling customers from shelf to premium brands.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Bartender/Server/Front of House Manager, 02/2006 - 10/2016
Mellow Mushroom City, STATE,
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Processed over four hundred transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Managed up to thirty five customers per shift while simultaneously assisting twenty restaurant servers.
  • Maintained tight financial controls with highly accurate daily registers.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Helped drive average ticket increases of 20% by upselling customers from shelf to premium brands.
  • Prepared and served over four hundred drinks per shift in high-volume restaurant environment.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Lowered liquor costs 4% by leading training on precision pouring and waste reduction to team of 13 bartenders.
  • Created list of signature items to increase overall revenue.
  • Engaged in small talk with over thirty five patrons per day to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Filled ice bins five time throughout shift and cleaned them two times weekly.
  • Trained three new bartenders in 2014 to increase knowledge of drink preparation and upselling techniques.
  • Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of 8%.
Education and Training
High School Diploma: , Expected in 05/2005
-
Arnold High School - Panama City Beach Florida,
GPA:
Status -

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Resume Overview

School Attended

  • Arnold High School

Job Titles Held:

  • Bartender/Server
  • Bartender
  • Bartender/Server/Front of House Manager

Degrees

  • High School Diploma

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