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Bartender/Server Resume Example

Resume Score: 80%

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BARTENDER/SERVER
Summary

Motivated, self sufficient worker with years of costumer service experience. Years in high volume bars and restaurants. Reliable and hardworking. Love learning new things in a challenging environment. Good interpersonal and multitasking skills in fast-paced environments. Looking for an opportunity to expand knowledge base and experience.

Skills
  • Outstanding customer service
  • Anticipating guest needs
  • Outgoing personality
  • Basic accounting
  • Organizational strengths
  • Service-oriented mindset
  • Problem solving
  • Excellent judgment
  • Verbal communication
  • Courteous
  • Strong communication skills
  • Team building
Experience
Dat Cajun PlacePanama City Beach, FLBartender/Server10/2018 to 10/2019
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Prepared and served over two hundred drinks per shift in high-volume restaurant environment.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Processed over two hundred transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Managed up to twenty five customers per shift while simultaneously assisting twelve restaurant servers.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Maintained tight financial controls with highly accurate daily registers.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
Holiday Inn Panama City, FLBartender03/2015 to 10/2018
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Processed over four hundred transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of 15%.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Processed $800 in daily revenue on average day with totals as high as $4000.00 during special events and promotions.
  • Created list of signature items to increase overall revenue.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Lowered liquor costs 5% by leading training on precision pouring and waste reduction to team of 4 bartenders.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Engaged in small talk with over forty patrons per day to build rapport and earn repeat business.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Maintained tight financial controls with highly accurate daily registers.
  • Managed up to three hundred customers per shift while simultaneously assisting three restaurant servers.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Prepared and served over two hundred drinks per shift in high-volume hotel environment.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Filled ice bins three times throughout shift and cleaned them three times weekly.
  • Prepared over two hundred mixed drinks and poured wine, beer and nonalcoholic beverages for average of seventy five patrons per shift.
  • Helped drive average ticket increases of 15% by upselling customers from shelf to premium brands.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Reduced inventory losses by creating new drink menu items to move older products.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
Mellow MushroomPanama City Beach, FLBartender/Server/Front of House Manager02/2006 to 10/2016
  • Checked identification of customers to verify age requirements needed for purchase of alcohol.
  • Processed over four hundred transactions daily using cards, cash and voucher payment systems, applying any eligible coupons or promotions.
  • Kept detailed inventories of bar supplies and kept work areas stocked to maintain workflow efficiently.
  • Promoted customer safety by maintaining current list of available ride services for inebriated customers.
  • Advertised, marketed and recommended drink options to guests to increase guest satisfaction.
  • Worked with management to plan and implement special events to boost customer numbers and profits.
  • Collected food, wine and appetizer orders from patrons and promoted upsell items.
  • Planned and updated menus to capitalize on changing trends in customer preferences.
  • Supported servers by preparing specialty drinks for patrons in all areas of establishment.
  • Collected and polished glassware, keeping adequate stock for expected customer loads.
  • Stocked bar with beer, wine, liquor and related supplies, including straws, garnishes, ice, glassware and napkins.
  • Designed and implemented new cocktails to drive customer interest and sales numbers.
  • Managed bar area, including cocktail design and menu, inventory, regulation compliance and customer relationships.
  • Recognized VIP customers immediately and provided special treatment, including preferred tables.
  • Restocked beer and liquor on regular schedule and after special events to prepare for forecasted needs.
  • Optimized bar inventory and storage to effectively meet expected business levels with adequate stock of alcohol, soft drinks and other supplies.
  • Managed up to thirty five customers per shift while simultaneously assisting twenty restaurant servers.
  • Maintained tight financial controls with highly accurate daily registers.
  • Kept close track of bar tabs and transferred open tabs to dining area seamlessly, providing pleasant dining experience to customers and smoothing process for wait staff.
  • Multitasked to meet customer, business operations and server needs with minimal errors or delays.
  • Promoted products to customers to enhance bill totals with high-profit items.
  • Balanced daily registers and generated sales reports to support financial and administrative objectives.
  • Helped drive average ticket increases of 20% by upselling customers from shelf to premium brands.
  • Prepared and served over four hundred drinks per shift in high-volume restaurant environment.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Produced and balanced daily and weekly sales reports to assess and coordinate staff.
  • Checked patrons' identification to ensure minimum age requirements for consumption of alcoholic beverages.
  • Ordered and maintained inventory of bar products, including alcohol, soft drinks and supplies to drive high volume of sales.
  • Stayed up-to-date on latest in mixology trends, bar equipment and sanitation standards.
  • Lowered liquor costs 4% by leading training on precision pouring and waste reduction to team of 13 bartenders.
  • Created list of signature items to increase overall revenue.
  • Engaged in small talk with over thirty five patrons per day to build rapport and earn repeat business.
  • Operated cash register and Point of Sale (POS) system for transactions and made proper change for cash transactions.
  • Made product recommendations to customers based on preference, food pairings and special promotions.
  • Monitored patrons to keep alcohol consumption in designated areas.
  • Filled ice bins five time throughout shift and cleaned them two times weekly.
  • Trained three new bartenders in 2014 to increase knowledge of drink preparation and upselling techniques.
  • Upsold customers from shelf to premium brands and high-margin signature recipes, driving average sales increases of 8%.
Education and Training
High School Diploma05/2005Arnold High School, Panama City Beach Florida
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Resume Overview

Companies Worked For:

  • Dat Cajun Place
  • Holiday Inn
  • Mellow Mushroom

School Attended

  • Arnold High School

Job Titles Held:

  • Bartender/Server
  • Bartender
  • Bartender/Server/Front of House Manager

Degrees

  • High School Diploma 05/2005

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