bartender server resume example with 16+ years of experience
JessicaClaire
, , 609 Johnson Ave., 49204, Tulsa, OK100 Montgomery St. 10th Floor
H: (555) 432-1000
C:
resumesample@example.com
Date of Birth:
India:
:
single:
Religion:
Military service:
:
Summary
Sociable bartender skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.
Skills
Point of Sale (POS) system operations
Menu memorization
Check payment processing
High-volume dining
Liquor, wine and food service
Effective customer upselling
Menu knowledge
Safe food handling
Food safety understanding
Experience
Bartender/Server, 06/2016 - Current Fisher Island Club – Miami Beach, FL,
Operated POS terminals to input orders, split bills and calculate totals.
Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Processed customers' payments and provided receipts.
Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
Provided items requested by customers, including sauces and drink refills.
Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
Entered customer food orders into computer system.
Explained menu options to guests, offered suggestions and took orders for food and beverages.
Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
Reviewed identification for patrons before serving alcoholic drinks.
Greeted newly seated guests quickly and efficiently.
Bartender/Server Shift Leader, 03/2015 - 05/2016 Gulfstream Park Racing Association Inc – Hallandale, FL,
Maintained thorough knowledge of menu to describe dining options.
Managed tables throughout dining room to execute service at highest level.
Directed and assisted in general dining room cleaning and sanitation.
Cleared dishes from tables during and after meal service to maintain clean dining area.
Trained and acclimated new servers to restaurant's culture and operations.
Created positive guest experience by listening to guest needs and recommending options to meet requests.
Calculated charges, issued table checks and collected payments from customers.
Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
Business Owner, 07/2010 - 02/2015 A&J's Corner Market – City, STATE,
Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
Calculated credit amounts and commission payouts, priced merchandise and generated credit memos for returned merchandise.
Kept up-to-date on all regulatory changes affecting business operations.
Set pricing structures according to market analytics and emerging trends.
Assessed all aspects of business operations to implement realistic annual budget.
Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
Slot Attendant, 03/2003 - 04/2009 Wheeling Island Hotel Casino Racetrack – City, STATE,
Dispensed funds for machine jackpots and change for player needs.
Enhanced customer loyalty by learning names and preferences.
Assisted customers and personnel with slot machine issues and questions.
Promoted positive public image by delivering friendly service to players and employees.
Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
Monitored payment of hand-delivered jackpots to verify promptness.
Converted currency into requested combinations of bills and coins for patrons.
Answered patron questions about gaming machine functionality and explained how to properly use devices.
Education and Training
High School Diploma: , Expected in 06/2020 - Bridgeport High School - Bridgeport, OH GPA: Status -
: Nursing, Expected in - Belmont College - Saint Clairsville, OH GPA: Status -
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