LiveCareer-Resume

bartender server resume example with 16+ years of experience

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Jessica Claire
, , 100 Montgomery St. 10th Floor (555) 432-1000, resumesample@example.com
Summary

Sociable bartender skilled at operating in fast-paced environments with demanding objectives for sales, service and quality. Enthusiastic team player successful at multitasking and delivering friendly, prompt service to all customers. Well-versed in maintaining clean and orderly tables, making personalized menu recommendations and managing closing duties such as reconciling cash drawers and restocking items to prepare for following shift.

Skills
  • Point of Sale (POS) system operations
  • Menu memorization
  • Check payment processing
  • High-volume dining
  • Liquor, wine and food service
  • Effective customer upselling
  • Menu knowledge
  • Safe food handling
  • Food safety understanding
Experience
06/2016 to Current Bartender/Server Fisher Island Club | Miami Beach, FL,
  • Operated POS terminals to input orders, split bills and calculate totals.
  • Enforced minimum age requirements for consumption of alcoholic beverages by checking identification.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Processed customers' payments and provided receipts.
  • Prepared both alcoholic and non-alcoholic beverages as specified by patrons, consistently delivering to tables or bar without spillage.
  • Provided items requested by customers, including sauces and drink refills.
  • Requested photo identification from patrons ordering alcoholic beverages to verify legal age of consumption.
  • Entered customer food orders into computer system.
  • Explained menu options to guests, offered suggestions and took orders for food and beverages.
  • Maintained polite and professional demeanor to patrons to encourage inquiries and order placements.
  • Reviewed identification for patrons before serving alcoholic drinks.
  • Greeted newly seated guests quickly and efficiently.
03/2015 to 05/2016 Bartender/Server Shift Leader Gulfstream Park Racing Association Inc | Hallandale, FL,
  • Maintained thorough knowledge of menu to describe dining options.
  • Managed tables throughout dining room to execute service at highest level.
  • Directed and assisted in general dining room cleaning and sanitation.
  • Cleared dishes from tables during and after meal service to maintain clean dining area.
  • Trained and acclimated new servers to restaurant's culture and operations.
  • Created positive guest experience by listening to guest needs and recommending options to meet requests.
  • Calculated charges, issued table checks and collected payments from customers.
  • Restocked nonperishable food items, condiments and napkins to keep pantry well-supplied.
  • Assisted customers in selecting appetizers, entrees and desserts and recommended alternative items for food allergies and gluten intolerances.
  • Maintained knowledge of menu items, garnishes, ingredients and preparation methods to assist guests with menu selection.
  • Confirmed customers' ages for alcohol service and discontinued service to intoxicated guests.
  • Greeted customers, answered questions and recommended specials, wine and desserts to increase profits.
  • Checked on guests to verify satisfaction with meals and suggested additional items to increase restaurant sales.
  • Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
07/2010 to 02/2015 Business Owner A&J's Corner Market | City, STATE,
  • Reconciled daily sales, returns and financial transaction reports and prepared bank deposits.
  • Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.
  • Calculated credit amounts and commission payouts, priced merchandise and generated credit memos for returned merchandise.
  • Kept up-to-date on all regulatory changes affecting business operations.
  • Set pricing structures according to market analytics and emerging trends.
  • Assessed all aspects of business operations to implement realistic annual budget.
  • Managed financial functions such as operations budgeting, accounts payable and accounts receivable and payroll.
  • Provided organizational leadership and established business vision to achieve sales, profit and revenue goals for consignment fashion, perfume and accessories store.
  • Established favorable relationships with vendors and contractors, facilitating contract negotiation and development of marketing and sales strategies.
03/2003 to 04/2009 Slot Attendant Wheeling Island Hotel Casino Racetrack | City, STATE,
  • Dispensed funds for machine jackpots and change for player needs.
  • Enhanced customer loyalty by learning names and preferences.
  • Assisted customers and personnel with slot machine issues and questions.
  • Promoted positive public image by delivering friendly service to players and employees.
  • Contacted security staff to escort patrons with large winnings to vehicles or hotel rooms.
  • Monitored payment of hand-delivered jackpots to verify promptness.
  • Converted currency into requested combinations of bills and coins for patrons.
  • Answered patron questions about gaming machine functionality and explained how to properly use devices.
Education and Training
Expected in 06/2020 to to High School Diploma | Bridgeport High School, Bridgeport, OH GPA:
Status -
Expected in to to | Nursing Belmont College, Saint Clairsville, OH GPA:
Status -

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Resume Overview

School Attended

  • Bridgeport High School
  • Belmont College

Job Titles Held:

  • Bartender/Server
  • Bartender/Server Shift Leader
  • Business Owner
  • Slot Attendant

Degrees

  • High School Diploma
  • Some College (No Degree)

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