Outgoing [Job Title] skilled at studying facial features and hair condition to determine hairstyles and treatments for individual clients. Proven record of exceeding sales goals by upselling salon products and promoting businesses. Committed to proper styling, cutting, straightening and coloring techniques and procedures.
Skills
Guest services
Inventory control procedures
Merchandising expertise
Loss prevention
Cash register operations
Product promotions
Experience
02/2020 to 07/2020
BarberSport Clips – Burbank, IL,
Maintained updated knowledge of industry products and chemical composition structure and properties.
Monitored, tracked and recorded client satisfaction to maintain [Number]% positive ratings.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Responded to customer inquiries by phone, email and in person.
Sanitized workstations and salon equipment to reduce risk of infection.
Examined hair texture and condition to determine appropriate treatment.
Clipped and sheared hair into diverse cuts and fades for [Number] customers daily.
Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
Shaved [Number] customers daily using standard and straight razors or clippers.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Politely answered phone calls and scheduled [Number] appointments daily for new and return clients while monitoring sales area and employees.
Pursued continuing education and training to stay up to date with new trends and techniques.
Fielded incoming phone calls and scheduled client appointments.
Designed contemporary new styles for people of all ages.
Developed new hair styling techniques to increase satisfaction and return customers by [Number]%.
Supervised work performance to motivate and support staff.
Updated appointment calendar and set shift schedules.
Handled all incoming phone calls and scheduled appointments.
Created repeat business by developing long-term relationships with regular customers to increase client base [Number]%.
Styled and designed traditional and contemporary hairstyles for men and women daily.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue by [Number]%.
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Mentored new staff to enhance salon development and increase productivity.
Cut and styled natural, artificial, colored or textured hair.
04/2017 to 11/2019
BarberSport Clips – Cambridge, MD,
Responded to customer inquiries by phone, email and in person.
Maintained updated knowledge of industry products and chemical composition structure and properties.
Monitored, tracked and recorded client satisfaction to maintain [Number]% positive ratings.
Designed and recommended home hair care regimens and treatments to meet individual customer needs.
Sanitized workstations and salon equipment to reduce risk of infection.
Examined hair texture and condition to determine appropriate treatment.
Clipped and sheared hair into diverse cuts and fades for [Number] customers daily.
Introduced special hair treatments, scalp massage and styling tools to modernize and streamline services.
Shaved [Number] customers daily using standard and straight razors or clippers.
Trimmed and styled hair for weddings and special occasions to help clients look and feel best on big day.
Politely answered phone calls and scheduled [Number] appointments daily for new and return clients while monitoring sales area and employees.
Pursued continuing education and training to stay up to date with new trends and techniques.
Fielded incoming phone calls and scheduled client appointments.
Designed contemporary new styles for people of all ages.
Developed new hair styling techniques to increase satisfaction and return customers by [Number]%.
Supervised work performance to motivate and support staff.
Updated appointment calendar and set shift schedules.
Handled all incoming phone calls and scheduled appointments.
Created repeat business by developing long-term relationships with regular customers to increase client base [Number]%.
Styled and designed traditional and contemporary hairstyles for men and women daily.
Colored, cut and installed extensions according to referenced photo and desired outcome.
Sold conditioner, shampoo, hair treatment and styling products to educate clients on proper hair care increasing salon revenue by [Number]%.
Set up workstation and treatment room with products, equipment and supplies to facilitate services .
Supervised front-end of salon, booked appointments, inventoried sales area and coordinated employee schedules to maximize operations.
Mentored new staff to enhance salon development and increase productivity.
Cut and styled natural, artificial, colored or textured hair.
Drove retail sales through salon product and service promotion, making specific client recommendations.
Spearheaded transition to computerized scheduling, bookkeeping and inventory management procedures.
Leveraged [Software] to conduct and record monthly salon product inventory.
Offered clients catalog showcasing hairstyle options so they could decide on cut and color.
Applied specialized and modern techniques to create [Number] natural and theatrical client makeovers daily.
Restocked shelves with products, purchased new inventory and controlled loss.
Utilized diverse knowledge to style hair as requested.
Conducted weekly product inventory counts and ordered new supplies.
Pre-booked future appointments to increase repeat business.
Resolved customers concerns with knowledgeable and professional approach.
Maximized profits and sustained operations through implementation of new sales strategies and marketing promotions.
Strategized future business updates and directed daily operations.
Selected hair colors, products and services based on customer preference and individually designed hair care plan.
Used ladders and pallet jacks to load and unload merchandise weighing up to [Number] pounds.
Operated [Tool] to scan over [Number] packages per day to verify proper shipping information.
Rotated [Type] and [Type] products to assist with inventory management organization.
Entered all shipping order and code date information into warehouse computer using [Software] to maintain accurate, up-to-date files.
Loaded and unloaded materials by hand or with equipment such as [Type] and [Type] to help team meet work demands.
Shrink wrapped products on over [Number] pallets per day using [Tool].
Positioned lifting devices under, over, or around loaded pallets, skids, and boxes, and secure material or products for transport to designated areas
Corrected pallets of damaged or mislabeled products through [Task] and [Task].
Read and attached appropriate labels and tags to products and packages for identification purposes.
Stocked shelves with [Type] products and performed expiration rotation to mitigate stock damage and loss.
Checked all load-related documentation to ensure that it is complete and accurate
Assisted [Number] sorters by loading trucks with assigned packages for [Number] routes.
Safely drove and positioned [Type] and [Type] trucks at shipping and receiving docks to speed up loading times by [Number]%.
Maneuvered trucks into loading or unloading positions, following signals from loading crew and checking that vehicle and loading equipment are properly positioned.
Demonstrated self-reliance by meeting and exceeding workflow needs.
Defined strategies and created a plan to achieve ambitious operational objectives.
Created agendas and communication materials for team meetings.
Provided IT and software trouble-shooting support to rest of the organization.
03/2013 to 04/2017
CashierDierbergs – Fenton, MO,
Assisted with purchases, locating items and signing up for rewards programs.
Worked closely with front-end staff to assist customers and maintain satisfaction levels.
Promoted specific item options to drive sales and achieve add-on purchases.
Resolved issues regarding customer complaints and escalated worsening concerns to [Job title] for remediation.
Learned roles of other departments to provide coverage and keep store operational.
Trained new team members in cash register operation, stock procedures and customer service.
Maintained high productivity by efficiently processing cash, credit, debit and voucher program payments for customers.
Assisted customers with account updates, new service additions and promotional offers.
Processed [Number] transactions per day with exceptional accuracy.
Inspected items for damage and obtained replacements for customers.
Trained new employees in cashiering procedures, offering assistance in resolving [Type] issues.
Assisted [Job title]s with completing end-of-day counts and securing funds to prevent loss or theft.
Properly verified customer identification for alcohol or tobacco purchases.
Scanned customer purchases, supporting transactions to streamline sales process.
Wiped down counters and conveyor belt to remove debris and maintain cleanliness.
Completed daily recovery tasks to keep areas clean and neat for maximum efficiency.
Operated cash register, collected payments and provided accurate change.
Helped customers find specific products, answered questions and offered product advice.
Received payments for [Product or Service] and issued receipts.
Processed all sales transactions accurately and promptly to prevent long customer wait times.
Monitored sales events, added new merchandise and rang up purchases.
Resolved issues with cash registers, card scanners and printers.
Wrapped items and bagged purchases properly to prevent merchandise breakage.
Observed company return policy when processing refunds, including inspecting merchandise for wear or damage.
Increased sales [Number]% by suggesting specific purchases to customers.
Welcomed customers, offering assistance to help find necessary store items.
Education and Training
Expected in 01/2005 to to
Master of Arts: Hair Nails Skin Dallas Barber And Stylist College - Dallas, TX GPA: Status -
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