High-energy Customer Service Specialist focused on promoting customer satisfaction through exceptional service. Courteous and professional with a great sense of humor.Strong Background in all aspects of customer service and support. Maintains a great and long lasting relationship with co-workers.
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Reduced the number of guest complaints. Provided guest's with clean and problem free rental properties both indoors and out. Built an impressive reputation for having a courteous and energetic attitude towards new guests of the resort. Built an impressive acting resume in a short time while in Los Angeles.
Receive weekly availability calls for national commercials shooting in the Los Angeles area.
Crew Member and Event Coordinator at Arclight Cinemas in Hollywood CA.
Worked up to 7 days a week with casting calls varying between all day and overnight shoots for various television shows and films.
Worked as a background actor for various television shows and films.
Issued room keys. Replaced former linen and delivered bathroom necessities. Delivered and set up requests by new guests (ex. Infant cribs; gas tanks; televisions; humidifiers). Provided guests with knowledge and hot spots on the island resort. Improved customer service ratings by being reliable in any aspect of the job.
- Coursework in Acting and Entertainment
- Involved in numerous student film projects
- Football Team (2009-2012) *2012 Team Captain and MVP
- Latin National Honor Society
- Hospitality and Tourism Class
- International Studies School
- Usher at Beaufort International Film Festival
- Volunteer for prom set up
- Organized senior trip
Karen Montano: Director of Lodging, Fripp Island Resort
Office: (843) 838-1628 Cell: (843) 575-8510
Sue Edmonds: Lodging Administrator, Fripp Island Resort
Office: (843)838-1515 ext.1 Cell: (843) 575-8539
Josh Doughty: Post-Production Assistant on 24: Live Another Day
Office: 1-310-432-9640 Cell: (818) 631 1690
Peter Wyman: Cell: (508) 333-1635
Companies Worked For:
School Attended
Job Titles Held:
Degrees
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