Eager to go host always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. Dedicated Customer Service professional with knowledge of service delivery and proven multitasking abilities. Committed to maintaining professional relationships to increase profitability and drive business results. Kind and considerate Babysitter with great recommendations earned by providing individualized care. Led exciting and safe activities while setting examples for appropriate social behavior. Talked with children about personal interests to build relationships and trust.
Education
Prairie View A & M UniversityPrairie View, TXExpected in 05/2024 ā āHigh School Diploma: - GPA:
Skills
Skill Building
Time Management
Self-confidence Development
Problem Solving
Relationship Building
Creative Thinking
Microsoft Word
Good Decision Making
Rule Setting
Promoting Good Behavior
Critical Thinking
Dependable and Responsible
Regulating Schedules
Verbal and Written Communication
Interpersonal Skill Development
Computer Use
Housekeeping and Cleaning
Early Childhood Development
Issue and Complaint Resolution
Efficient and Detail-Oriented
Courteous with Strong Service Mindset
Customer Account Management
Understanding Customer Needs
Upselling Products and Services
Data Entry and Maintenance
Calm and Professional Under Pressure
Upbeat and Positive Personality
Building Customer Trust and Loyalty
Multitasking and Prioritization
Responding to Difficult Customers
Order and Refund Processing
Creative Problem Solving
Excellent Attention to Detail
Document and Records Management
Computer Proficiency
LiveChat Messaging
Work History
Breckenridge Grand Vacations - Babysitter Breckenridge, CO, 09/2019 - Current
Communicated positively with children and guardians.
Played games, worked on puzzles and read books to young children.
Organized and cleaned home after activities by picking up toys and straightening up play room.
Prepared healthy, age-appropriate snacks and meals.
Bathed, dressed and helped with teeth brushing as part of bedtime preparation.
Taught children to organize toys, wash hands and share by leading by example.
Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs.
Assisted children with homework assignments and special projects across different subjects.
Balanced playtime and limited screen time to support development of fine motor, gross motor and cognitive skills.
Offered age-appropriate, fun and educational activities for children ranging in age from six weeks to sixth grade.
Fostered close relationships with children by discussing school, friends and hobbies.
Maintained updated list of emergency contact information and child's health information in case of emergencies.
Studied and researched food allergies to understand requirements for individuals with such conditions.
Traveled with families to care for children, allowing parents to share private time while giving children fun adventures in diverse environments.
Monitored children's play activities to verify safety.
Established and maintained safe play environment for children.
Made healthy snacks and meals for [Number] children.
Encouraged children to be understanding and patient with others.
Engaged with children on individual basis to build positive relationships.
Assisted with light housekeeping duties as well as running errands.
Provided developmentally appropriate activities for children.
Transported children to and from school, medical appointments and extra-curricular activities.
Worked with parents to develop and implement discipline programs to promote positive behavior.
Identified warning signs of emotional and developmental problems in children.
Meritage Hospitality Group Inc - To Go Server Big Rapids, MI, 05/2021 - 08/2021
Cultivated warm relationships with regular customers.
Explained menu items and suggested appropriate options for food allergy concerns.
Bussed and reset tables to keep dining room and work areas clean.
Arranged and prepared tables for customers to offer memorable experiences to guests and foster repeat business.
Upsold high-profit items such as appetizers and mixed drinks to enhance sales numbers.
Used slow periods to restock supplies, ice, trays and delivery bags.
Replenished food items, paper products and canned goods to keep pantry well-stocked during busy periods.
Checked identification for minimum age for sale of alcoholic beverages.
Noted special patron requests and followed up with kitchen to confirm delivery.
Displayed enthusiasm and promoted excellent service to customers, successfully increasing referrals and walk-in business.
Maintained thorough menu knowledge to sufficiently answer questions regarding menu item sourcing, ingredients and cooking methods.
Answered customers' questions, recommended items and recorded order information.
Collected payment for food and drinks served, balanced cash receipts and maintained accurate cash drawer.
Shared knowledge of menu items and flavors, enabling customers to make personal decisions based on taste and interest.
Quickly and clearly communicated dining orders to kitchen staff, directing attention to special requests or dietary restrictions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Asked customers for feedback, solved problems, provided additional items and [Action] throughout meal.
Tonya Foster - Art Assistant City, STATE, 08/2020 - 08/2021
Met with customers and clients to determine project needs and prepared proposals incorporating production schedules, scopes of work and budgets.
Managed art and office supply needs for art department.
Carefully prepared design layouts into prepress files for offset, web and digital printing.
Facilitated requests regarding environment and level art creation process.
Quickly learned new skills and applied them to daily tasks, improving efficiency and productivity.
Carried out day-day-day duties accurately and efficiently.
Demonstrated respect, friendliness and willingness to help wherever needed.
Worked flexible hours; night, weekend, and holiday shifts.
Maintained energy and enthusiasm in fast-paced environment.
Proved successful working within tight deadlines and fast-paced atmosphere.
Offered friendly and efficient service to customers, handled challenging situations with ease.
Used critical thinking to break down problems, evaluate solutions and make decisions.
Developed and maintained courteous and effective working relationships.
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