babysitter resume example with 5+ years of experience
JessicaClaire
Montgomery Street, San Francisco, CA94105609 Johnson Ave., 49204, Tulsa, OK
Home: (555) 432-1000
Cell:
resumesample@example.com
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Professional Summary
Hardworking customer representative with several years of experience addressing customer requests and concerns. Expert at providing relevant information and options to effectively resolve issues. Upbeat and energetic with grace in handling difficult situations through resourcefulness and adaptability. Dedicated Customer Service Associate committed to providing high-quality service by listening to customers and responding quickly to satisfy their needs. Strong interpersonal skills and understands best practices for dealing with difficult and challenging situations.
Accomplishments
Compiled inventory lists and worked with vendors for product pricing and special orders. Handled high volume sales with cash, credit and gift card transactions, balancing cash draw at end of shift with 100% accuracy rate.
Product Promotion - Up-sold products and motivated customers to upgrade current product plans.
Telephone Service - Professionally processed 80+ calls per day, providing information and service to ensure customer satisfaction.
Monetary Transactions - Handled cash, check, credit and automatic debit card transactions with 100% accuracy.
Supervised team of 10 staff members.
Skills
Age-appropriate activities
Routine management
Scheduling
Cleaning
Managing Routines
Work History
Babysitter, 01/2017 to 11/2020 Breckenridge Grand Vacations – Breckenridge, CO,
Balanced playtime and limited screen time to optimize types of stimulation and support development of fine motor, gross motor and cognitive skills.
Observed play activities to identify positive behaviors and areas in need of improvement, implementing behavior redirection where appropriate.
Bathed, dressed and helped with teeth brushing to promote healthy personal hygiene and good oral health.
Created and implemented diverse educational strategies to boost development.
Established lasting, professional connections with families and children by encouraging open communication and delivering positive feedback.
Maintained updated list of emergency contact information and child's health information to act quickly if emergencies occur.
Retail Sales Associate, 01/2019 to 10/2019 1-800-Flowers.Com, Inc. – Atlanta, GA,
Provided accurate information about promotions, customer programs and products, helping drive high customer retention.
Completed setup, breakdown and product preparation for promotional displays and in-store demonstrations.
Supported efficient and timely replenishment of sales floor merchandise.
Improved operational efficiencies while managing customers requests, store inventory, transactions, new purchase orders and pricing needs.
Balanced and organized cash register by handling cash, counting change and storing coupons.
Supported loss prevention goals by maintaining accurate drawers and monitoring shopper behavior.
Contributed to design and setup of merchandise displays promoting key products, creating aesthetically pleasing arrangements to attract customer attention.
Trained new associates on cash register operations including opening, conducting customer transactions and balancing drawer.
Checked pricing, scanned items, applied discounts and printed receipts to ring up customers.
Call Center Customer Service Representative, 03/2016 to 10/2017 Cvs Health – Colorado Springs, CO,
Maintained accurate and current customer account data with manual forms processing and digital information updates.
Adhered to company policies and scripts to consistently achieve call-time and quality standards.
Evaluated customer information to explore issues, develop potential solutions and maintain high-quality service.
Educated customers on current promotions, upgrades or new offerings available under current plan.
Resolved customer complaints and addressed emergency requests and needs.
Preserved revenue streams by utilizing strong communication and negotiation skills, offering refunds as last resort to maintain customer satisfaction.
Waitress Supervisor, 01/2015 to 09/2016 Panda Asian Grill – City, STATE,
Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.
Trained incoming staff on restaurant's practices, culture and procedures to maximize job satisfaction and productivity.
Stayed up-to-date on menu changes to offer current and accurate information and help customers select optimal meal choices based on individual preferences.
Upheld high standards of professionalism when dealing with customer issues, supporting serving staff and waiting on tables.
Collected credit card, cash and gift certificate payments and dispensed change for cash transactions.
Maintained order efficiency and accuracy through clear communication with kitchen staff, earning numerous recommendations from satisfied customers.
Education
GED: , Expected in to Albany Technical College - Albany, GA GPA: Status -
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